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Implement EU Directive 2023/2673: Withdrawal button without login requirement according to EU law
Starting 2026, the withdrawal button becomes mandatory under EU Directive 2023/2673. Integrate the legally required EU withdrawal button directly into your store today. Customers can initiate their withdrawal directly in the shop - without needing to log in. The app then automatically sends the legally required confirmation via email. Integrate the button in minutes without coding and manage all requests efficiently in your dashboard. Audit reporting, fully customizable form - get ready for 2026
- Permanently visible EU withdrawal button directly in the shop | EU 2023/2673
- Withdrawal according to EU guidelines, also available for guest buyers
- Automated legally-required confirmation email (§356) after every withdrawal
- Manage all requests in one dashboard with complete documentation
- Audit report of all processes as a PDF file for your compliance documentation
Languages
English
Works with
Categories
Customization
Return options
Return management
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Support
App support provided by Shieldy.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, orders
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View customers
Customer data
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Edit orders
All order history
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