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Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
October 9, 2023

We have some issues with video display and the support team just ignore replies
Just respond and help customers

United Kingdom
7 months using the app
May 8, 2023

I installed the Video Gallery - Youtube & Vimeo app on my Shopify store with high hopes, but unfortunately, it did not work as advertised. The app's page claimed that it would allow me to easily display videos from both Youtube and Vimeo on my store, but when I tried to use it, the videos simply would not display. I tried reaching out to the app's support team for assistance, but unfortunately, they were not able to help me resolve the issue. Overall, I'm disappointed with the app's performance and the lack of support that I received.

United Arab Emirates
3 days using the app
March 27, 2017

Works like a charm and was easy to install!

Puffer Cloud
United States
Over 5 years using the app
March 3, 2017

I had a problem with the coding in my shop and Expert Village Media were able to help me within minutes of me emailing them. Very thankful!

Eateff 2
United States
Over 5 years using the app
Edited May 22, 2019

>>>Update: they fixed this within an hour or two of my complaint. Good app, good service. Previous but now resolved complaint below:

App description contains an actionable LIE. To wit: Create a Video Gallery
Create unlimited video galleries with this app & add your Youtube or Vimeo Videos into it. Just install the EVM Video app & configure.

>>>Problem is, as soon as you try to upload the 21st of the "unlimited free" videos it says you have to upgrade BEFORE YOU CAN UPLOAD ANY MORE. I'm sure they're looking for money for this "free" app.

This website is a DBA of Mr. John Carson Lester Jr & the TeleDistributors Call Center. Click the COG to the TOP LEFT to SWITCH between our MANY THEMES!
About 4 years using the app
April 25, 2017

Nice app. Support is good. I will definitely recommend them.

Complete Escort Guide
United States
About 4 years using the app
Edited July 24, 2018

The app works great for me. I have a lot of videos on my Homepage and before Video Gallery I had trouble getting the Shopify page with my videos to load properly. Now with Video Gallery installed on the Homepage it loads every time and looks good! The app works great, is reliable, easy to use and I am told more enhancements are coming! This app has made my Homepage look amazing! See for yourself WINEVIPROOM.COM

Whats The Point Films
United States
Almost 3 years using the app
January 16, 2018

Great app. Haven't thought about it much, because I don't have to! It just WORKS! Thank you!

United States
About 2 years using the app
January 23, 2017

Exactly what we wanted!!! We now have the ability to organize our tutorial videos on our site without having to spend time 'cutting and pasting' in order to arrange them in their proper places. Easy, Nice job!!!

Lenzo Housing
Almost 2 years using the app
March 19, 2017

Nice app. I highly recommend.

Bondi Beach Tea Co
Almost 2 years using the app