ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Recenze (100)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 93 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
27. září 2018

Unfortunately this app does not work with our e-tail back-end software (Skubana) so we're going to have to find another solution.

Blue Steel Jewelry
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Small Apps odpověděl 29. březen 2023

Hi Blue Steel Jewelry!
Alex here from Exchange It, I'm sorry you are having problems with the app. I wanted to let you know it is now under new management so I'd love to help you and find a solution to this problem!
Please send me an email so we can arrange a call and I'll do my best to help you! 😁
Alex

26. únor 2023

Exchange It has helped simplify the exchange process for our store and make it so much easier for us as well as more professional to deal with the exchanges for our customers. The new development of being able to do refunds and send invoices where the exchange is not a like for like product has been a great addition to the app. We have only once had a question and it was dealt with very quickly and professionally. Would recommend this app to anyone, in particular if you are running a store where exchanges are common.

Ivylee Australia
Austrálie
Doba používání aplikace: Téměř 2 roky
Vývojář Small Apps odpověděl 28. únor 2023

Great to hear! 😁 I'm pleased the app is working well and helping you store!

17. květen 2023

This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)

TGS Worldwide
Egypt
Doba používání aplikace: 20 dny
Vývojář Small Apps odpověděl 17. květen 2023

Big thanks for the review! I'm pleased the app is working well and helping speed up the processes for your store! 🚀

18. květen 2020

Exchange came to save our life, the last minute. The product was out of stock and customer wanted a replacement instead of a refund. We found Exchange It and it saved our sale.

Henock's buy all store
Spojené státy
Doba používání aplikace: 13 dny
16. únor 2023

Alex was incredibly fast in responding to my question and was very helpful. My exchange transaction went through perfectly.

Uashmama UK
Spojené království
Doba používání aplikace: 6 dny
15. únor 2024

We are very happy with the app which makes the product return process easier for us.

The assistance is very fast and helpful, we thank you for this!

Reina Olga
Švýcarsko
Doba používání aplikace: 2 dny
Vývojář Small Apps odpověděl 19. únor 2024

Thank you so much for this kind review Michele!
We're always here to help :)

Adrien & the Team

23. leden 2024

Great customer support. They were fact and respond right away. Nice relief for other customer support you may receive.

Beech Undies
Spojené arabské emiráty
Doba používání aplikace: Asi 2 měsíci
Datum úprav: 4. září 2019

Works perfectly just click on an existing order then choose Exchange It from the drop down and create a new order for that customer at $0 without having to apply any discount. Order can then be fulfilled as you normally would.

MD Complete Skincare
Spojené státy
Doba používání aplikace: Asi hodinou
10. únor 2025

DPDpackaging
Irsko
Doba používání aplikace: 5 měsíci
Vývojář Small Apps odpověděl 12. únor 2025

Hi DPD packaging!

Thanks for your review, it really means a lot to the team! 🥳

1. říjen 2024

Peachylean Ireland
Irsko
Doba používání aplikace: Více než 3 roky