Exchange It Returns & Exchange , Počet recenzí: 72

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 90 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
28. září 2016

Awesome app! Over at www.cokebottlecarteluk.com we can process exchanges more quickly and effectively!

Coke Bottle Cartel
Spojené království
Doba používání aplikace: 4 měsíci
1. březen 2023

I like how easy it is to use and install the app. It's even better now that returns are available. My only suggestion is to combine the refunds and the charges in the apps.

Also, my question was answered quickly and clearly by Alex. I'd recommend this app!

Audvik
Kanada
Doba používání aplikace: 4 měsíci
Vývojář 506 odpověděl 1. březen 2023

Thanks! 😁 I'm pleased the app is working well for you and I will certainly investigate a method for combining the refunds and charges.
Alex

5. červenec 2023

Does a great job at simplifying exchanges - straightforward and quick. The developers provide great support too - quick & responsive - they've gone out of their way to help me set up Exchange It for our store - we have a custom checkout and shipping so needed their help.

Siesta o'Clock
Indie
Doba používání aplikace: Asi měsícem
Vývojář 506 odpověděl 5. červenec 2023

Thank you so much! Really appreciate your feedback, always here for our merchants! 🔥🙏

18. březen 2023

I sell women's suits and sizing can be tricky. We offer free exchanges and this makes it super easy. My only feedback is that it should be also be able to send the person a return label. I have to go into the admin send them the return label then open this and process the exchange. To be able to do it all at the same time would be ideal. I do love the app. Makes everything so seamless.

AlwaysInPursuit
Spojené státy
Doba používání aplikace: Asi měsícem
Vývojář 506 odpověděl 20. březen 2023

Thank you so much for the review, it means a lot! The feedback is very helpful because we are currently working on a return labels feature! 😉

12. červenec 2023

Amazing customer service and support! We had a couple of queries and requests with the Team, and Adrien & Alex were second to none in getting everything arranged for us, and following up in a prompt manner. Highly recommended for functionality, and the team in support.

Fairfax and Favor
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář 506 odpověděl 13. červenec 2023

Hey Ben! Thanks a lot for your the really nice feedback :)
Always just a message away if you need more help,
Adrien

17. květen 2023

This app is great and has simplified the return and exchange process for my business! Previously, what would take 3 steps can now be done in 1 simple window. I've gotten various members of my team to utilize the app and things are flowing much more efficiently! Would definitely recommend :)

TGS Worldwide
Egypt
Doba používání aplikace: 20 dny
Vývojář 506 odpověděl 17. květen 2023

Big thanks for the review! I'm pleased the app is working well and helping speed up the processes for your store! 🚀

25. červenec 2023

Hi Team,

I would say the customer service is the best. I had an issue with the invoicing being sent from a different email and the exchange it team rectified the problem and worked on adding a way where I can choose which email to sent from. I am happy and would highly recommend them.

Mia Fratino
Austrálie
Doba používání aplikace: 14 dny
Vývojář 506 odpověděl 26. červenec 2023

Hi!!
Thank you so much for your review, you make us proud to do this work!
Always happy to add new features for our merchants :)
Adrien & the team

7. únor 2023

Excellent app and support service. It has solved several problems that we had with our workflow and we have solved it with just a few clicks. Thank you.

KUORI
Španělsko
Doba používání aplikace: 16 dny
Vývojář 506 odpověděl 7. únor 2023

Thanks for the review, very happy we managed to improve your returns workflow! 🚀

31. leden 2023

It great app for exchange and return We have tried on our website www.kaajh.com and working fine and meet our requirements.

Kaajh
Indie
Doba používání aplikace: 14 dny
Vývojář 506 odpověděl 31. leden 2023

Excellent! 😁 I'm pleased the app is working well and helping you store!

18. květen 2020

Exchange came to save our life, the last minute. The product was out of stock and customer wanted a replacement instead of a refund. We found Exchange It and it saved our sale.

Henock's buy all store
Spojené státy
Doba používání aplikace: 13 dny