ExchangeIt Returns & Exchange

ExchangeIt Returns & Exchange

Recenze (95)

Celkové hodnocení
5
Počty podle úrovně hodnocení
  • 93 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
3. květen 2023

I am not surprised that Exchange It is used by thousands of merchants because it is a great product that simplifies the returns process. Overall, I am very happy with Exchange It and would highly recommend it to anyone looking to improve their returns process. Thank you for creating such a wonderful product and for having an outstanding support team.

My only preference would be an annual payment offering! Kindly make that possible :)

elliott footwear
Spojené království
Doba používání aplikace: Téměř 2 roky
Vývojář 506 odpověděl 3. květen 2023

Thank you so much for the review, it means a lot! The feedback is very helpful, we will investigate an annual payment plan! 😉

21. červen 2017

This app has been a game changer for us. It has made our exchange process SO much easier. Because we sell suiting online, guys don't always order the right size on the first try so we needed an app that would make processing exchanges really easy. Thank god we found exchange it. The automatic tags on the original order and the exchange help tremendously when connecting orders and the fact that it will create a 0.00 order is perfect. I can't say enough about this app and how much more efficient it has made or exchange process.

Thegroomsmansuit
Spojené státy
Doba používání aplikace: Téměř 2 roky
3. březen 2023

A great app that allows us to do the promotions we want without the limitations imposed by shopify discounts.

Old Guys Rule
Spojené království
Doba používání aplikace: Více než rokem
Vývojář 506 odpověděl 3. březen 2023

Big thanks for the review! 😁 I'm pleased the app is working well and helping your store!

28. únor 2023

I find this app really good at retaining revenue for my website. When customer wants to change the size I can reserve it for them whilst they post back the original item. It has meant that rather than processing a refund and then hoping they will rebuy their correct size, I can actually secure the sale and offer great customer service.
I find the app really easy to use and it intergrates with the shopify inventory, and its quick to use as its built into part of the orders section on the main dashboard. So when an exchange request comes in I can manage it directly into the customers order and then its shown in my open orders list.
I recently needed some help and having used many other shopify apps opening a ticket I actually was able to have a video call with Alex to have it fixed in less than 1 hour of the issue arising which was definitely one of the best customer service/support I have had from any app on Shopify. Can not fault this app its an integral part of my shopify store.

Honoura
Spojené království
Doba používání aplikace: Více než rokem
Vývojář 506 odpověděl 1. březen 2023

Thanks for the review, very happy we can help you retain revenue for your store! 🚀

7. únor 2023

Great Tool for Ecommerce and if you need any help, the team is very good at explaining how thing work. Recommend

For the Love of Golf Naples
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář 506 odpověděl 7. únor 2023

Big thanks for the review!!
Feel free to contact us if you have any questions in the future. 😁

1. srpen 2023

We have been using this for several years and it really is one of the best value apps on Shopify. It provides clear and straightforward functionality for processing exchanges, refunds and (recently) providing store credit. It punches above its weight against much more expensive apps. Definitely give it a trial.

MOSS & SPY
Austrálie
Doba používání aplikace: Více než rokem
22. červen 2017

Great app, simple and right to the point ! Really gets the job done.

Godsofmankind
Spojené státy
Doba používání aplikace: Asi rokem
Datum úprav: 21. březen 2023

This app is excellent with an outstanding support team who go above and beyond investigating all avenues to try and meet the customer's needs. I wish all support were like this. Solving stock balancing issues with multiple shops and accounts integrations has posed a tricky obstacle to overcome but that is more down to limitations with the accounts package than this app. Thanks

redbackboots.co.uk
Spojené království
Doba používání aplikace: Asi rokem
Vývojář 506 odpověděl 21. březen 2023

Thanks, happy to help! Feel free to contact us if you have any questions about the accounts integration. 😁

1. březen 2018

This has changed our life! Exchanges are now streamlined and super easy. Worth EVERY penny!

Nine Lives Bazaar 2
Austrálie
Doba používání aplikace: Asi rokem
13. červenec 2022

Fast and detailed responses from customer support helping us to sort our query quickly and efficiently

What Katie Did
Spojené království
Doba používání aplikace: Asi rokem