ExOrders ‑ Return & Exchange

ExOrders ‑ Return & Exchange

Price: Free
Rating (3.3)
Reviews
Developer

Highlights

Speed tested
  • Low impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

September 20, 2021

Languages

English

Manage the refund/exchange requests automatically and send email notifications for progress updates.

ExOrders - Return & Exchange lets you automate and customize your return and exchange procedures. It builds the trust of your customers by allowing them to return/exchange the entire order or a few products from it. All they’ll need to do is to log in with their order number and email or contact number. Upon receiving the request, you can approve or reject it. A custom email notification will be sent to your customers every time you change the request status, which will keep them updated.

ExOrders - Return & Exchange lets you automate and customize your return and exchange procedures. It builds the trust of your customers by allowing them to return/exchange the entire order or a few products from it. All they’ll need to do is to log in with their order number and email or contact number. Upon receiving the request, you can approve or reject it. A custom email notification will be sent to your customers every time you change the request status, which will keep them updated. more
  • Provide a full refund or exchange facility for the full order or a part of it
  • Send a custom message to your customer to discuss your request in detail
  • Manage a list of unlimited reasons in your own language to improve clarity
  • Choose to activate or deactivate the exchange, return, and screenshots options
  • Approve or reject the return/exchange requests posted by the customers

5 reviews

Overall rating
3.3
Counts per rating level
  • 60% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 40% of ratings are 1 stars
July 23, 2022

I face a problem regards fetching products in-app, I contact to the support team, and they are very politely and resolve the issue in a minimum time. Thank You

Nayab's Rogue
Pakistan
Time spent using app: About 19 hours
June 2, 2022

De app geinstalleerd en instellingen geplaatst. Echter de applicatie werkt niet in de shop. App is moeilijk bereikbaar, geen mail zichtbaar of chat. Mail moeten opzoeken via shopify. Reeds enkele dagen nu aan t wachten op een antwoord/oplossing. Ook al is de app gratis, lijkt me niet de bedoeling dat je dagen moet wachten voordat er hulp geboden word ...

ieniemieniepartys
Netherlands
Time spent using app: 3 months
LogicEverest replied July 23, 2022

Bedankt voor het identificeren van het probleem. We hebben het bekeken en opgelost.

October 29, 2021

Thank you very much for your App! it helped us a lot to atomize the process with our return and exchange orders

HILLMAN
Bulgaria
Time spent using app: 6 minutes

About this app

Launched

September 20, 2021

Languages

English

Built by LogicEverest

About LogicEverest

4.0 average rating

1 year building apps for the Shopify App Store

Support

Send a message

+92 306 7733666

info@logiceverest.com

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