ExOrders ‑ Return & Exchange

ExOrders ‑ Return & Exchange

Pricing
Price: Free
Rating
3.0 (4)
Developer
LogicEverest

Manage the refund/exchange requests automatically and send email notifications for progress updates.

ExOrders - Return & Exchange lets you automate and customize your return and exchange procedures. It builds the trust of your customers by allowing them to return/exchange the entire order or a few products from it. All they’ll need to do is to log in with their order number and email or contact number. Upon receiving the request, you can approve or reject it. A custom email notification will be sent to your customers every time you change the request status, which will keep them updated.

ExOrders - Return & Exchange lets you automate and customize your return and exchange procedures. It builds the trust of your customers by allowing them to return/exchange the entire order or a few products from it. All they’ll need to do is to log in with their order number and email or contact number. Upon receiving the request, you can approve or reject it. A custom email notification will be sent to your customers every time you change the request status, which will keep them updated. more
  • Provide a full refund or exchange facility for the full order or a part of it
  • Send a custom message to your customer to discuss your request in detail
  • Manage a list of unlimited reasons in your own language to improve clarity
  • Choose to activate or deactivate the exchange, return, and screenshots options
  • Approve or reject the return/exchange requests posted by the customers

Languages

English

Reviews (4)

Overall rating
3
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
July 23, 2022

I face a problem regards fetching products in-app, I contact to the support team, and they are very politely and resolve the issue in a minimum time. Thank You

Nayab's Rogue
Pakistan
Almost 2 years using the app
September 24, 2021

This app helped me so much, thank you to the support team, they answered my requests very fast and I could solve many things regarding returns ! Very professional

Cosmekarn
Algeria
18 days using the app
June 2, 2022

De app geinstalleerd en instellingen geplaatst. Echter de applicatie werkt niet in de shop. App is moeilijk bereikbaar, geen mail zichtbaar of chat. Mail moeten opzoeken via shopify. Reeds enkele dagen nu aan t wachten op een antwoord/oplossing. Ook al is de app gratis, lijkt me niet de bedoeling dat je dagen moet wachten voordat er hulp geboden word ...

ieniemieniepartys
Netherlands
5 days using the app
LogicEverest replied July 23, 2022

Bedankt voor het identificeren van het probleem. We hebben het bekeken en opgelost.

September 21, 2021

There is countless things not working right on this app. The developer disclosed: "This app is a beta version. Currently, we are working pro version (subscriptions). We can work on your requirements but you have to pay for this."

Cymbal House
United States
About 15 hours using the app
LogicEverest replied September 24, 2021

This is app is working in several stores but they asked for a totally different UI and we denied and offer a new app for them according to their requirements. When we offer services they behave like cheap persons.

Support

LogicEverest can answer any questions you have about ExOrders ‑ Return & Exchange.

Developer

LogicEverest

Fazal Kareem Center, 2nd Floor, BC tower Road, Faisalabad, 38000, PK

Launched

September 20, 2021

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