ExOrders ‑ Return & Exchange

Automated return and exchange manager

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: low impact to your online store

Key values section

Increase Sales

Offer self-service return option to your customers. Increment consumer loyalty and generate more revenue.

Approval process

You options to accept or decline request on base on user request.

Update notifications

System generate notifications on request updates like approve, item received, refunded

ExOrders ‑ Return & Exchange

ExOrders ‑ Return & Exchange

Exorders return and exchange management portal for customers and merchants. Customers can apply for return order items as well as can replace them with other store items. Merchants have the option to approve or reject a return or exchange request.

ExOrders Features List

  • Approval process of return or exchange
  • Export list of return requests and items
  • Each step custom notifications (e.g. approved, rejected, items received, etc.)
  • Disable any email notifications
  • Add merchant comments
  • Add the unlimited list of reasons for customs to select on request
  • Customers can apply by email or phone number
  • Customer can select any product
  • Customer can replace items with store active products for sales or in stock

Return App Statuses list

  • Pending Approval
  • Approved
  • Rejected
  • Received (exchange items received)
  • Finalized (Added new order for exchanged items or payment settled)

Why do you need Exorder return and exchange

Your customers can submit returns requests in a few clicks. By entering the order number and email or phone number. It will help to improve sales by providing trust to your customers to buy again. As well as you have options to approve or decline return requests.

contact 24x7 if need any help to setup exorders or for suggestions

Launch date

ExOrders ‑ Return & Exchange

ExOrders ‑ Return & Exchange

Exorders return and exchange management portal for customers and merchants. Customers can apply for return order items as well as can replace them with other store items. Merchants have the option to approve or reject a return or exchange request.

ExOrders Features List

  • Approval process of return or exchange
  • Export list of return requests and items
  • Each step custom notifications (e.g. approved, rejected, items received, etc.)
  • Disable any email notifications
  • Add merchant comments
  • Add the unlimited list of reasons for customs to select on request
  • Customers can apply by email or phone number
  • Customer can select any product
  • Customer can replace items with store active products for sales or in stock

Return App Statuses list

  • Pending Approval
  • Approved
  • Rejected
  • Received (exchange items received)
  • Finalized (Added new order for exchanged items or payment settled)

Why do you need Exorder return and exchange

Your customers can submit returns requests in a few clicks. By entering the order number and email or phone number. It will help to improve sales by providing trust to your customers to buy again. As well as you have options to approve or decline return requests.

contact 24x7 if need any help to setup exorders or for suggestions

Launch date

Reviews

2.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    50% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    0
  • 3 of 5 stars
    0% of ratings are 3 stars
    0
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    50% of ratings are 1 stars

ieniemieniepartys

Location Netherlands

De app geinstalleerd en instellingen geplaatst. Echter de applicatie werkt niet in de shop. App is moeilijk bereikbaar, geen mail zichtbaar of chat. Mail moeten opzoeken via shopify. Reeds enkele dagen nu aan t wachten op een antwoord/oplossing. Ook al is de app gratis, lijkt me niet de bedoeling dat je dagen moet wachten voordat er hulp geboden word ...

HILLMAN

Thank you very much for your App! it helped us a lot to atomize the process with our return and exchange orders

Cosmekarn

This app helped me so much, thank you to the support team, they answered my requests very fast and I could solve many things regarding returns ! Very professional

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