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The EyefitU team has been very supportive and the tool is working well for our business. We have received no complaints regarding the sizing recommendations provided to our customers and the number of returns due to incorrect sizes has decreased.
We have found the team very supportive and responsive over the 2+ years we have been using the APP. Highly recommended.
EyefitU is an exceptional app and has an AMAZING customer service!! They helped us out every single time. They voluntarily set up for us a couple of size charts without even asking for it. We truly recommend them!
First off, I can say EyeFitU has great customer service. That is really important to our brand when working with apps on Shopify. They have been supportive setting up their app on our site and have been super responsive when we reach out with questions. Our size charts can be a bit hard to understand, often times customers are buying 2 different sizes and seeing which one fits them and returning one or both of the items. We really wanted to simplify sizing as much as possible to reduce the number of these orders and are excited that in just a few short weeks we are already able to see the impact EyeFitU has on the customer's purchasing journey. We are seeing metrics that are in line with what they report on their site. It will be interesting to see the full effect as we gather more data.
The usability of this app is amazing. We worked with the Eyefitu team for a duration of two months, and they couldn't have been more helpful. Great tool for lowering your returns, and increasing your conversion rate. Very much recommended!
The app and customer support are great! Listens to all your requests patiently and offers you special solutions.
Our entire experience with EyeFitU has been amazing. They have worked with us to develop some very unique solutions and it has been a great sales asset for us. I truly recommend them if you are looking for an app with a development team that is going to listen to you and work with you to find reasonable solutions for what you need. Their customer service team is great and I am grateful for all they have done to help us create what we wanted for our specific needs on our store.
I have recently been using this app which was tailor-made for my shop. Great assistance and great work done to meet my requests. I recommend it
WE LOVE THIS APP! It's a huge improvement for your customer experience, our customers love it! Plus it helps us decrease returns! Super easy to use and the customer service is exceptional! Every time I had any questions they were answered & solved within the hour! Highly recommend!