Recenze (160)

Celkové hodnocení
4
Počty podle úrovně hodnocení
  • 83 % hodnocení s 5 hvězdami
  • 8 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 9 % hodnocení s 1 hvězdami
20. červenec 2021

Love the automated return option! It was really easy to set up and it looks more credible and legitimate than other formats I've seen being used by other companies. Thanks Team for this feature. I will surely recommended to this to others.

Vibecrafts
Indie
Doba používání aplikace: 4 dny
Datum úprav: 31. říjen 2019

It was easy assigning tracking numbers and manifested on the backend and overall had a great and smooth experience while working with EzySLip.

mypoojabox
Indie
Doba používání aplikace: 3 měsíci
Datum úprav: 21. leden 2020

Good experience with this app for processing orders and keeping the track .
Great help from support team
Thank you

Vedi Herbals
Indie
Doba používání aplikace: 3 měsíci
21. březen 2020

Very nice and user friendly app having good customer support . Tech team is very responsible and serious about their work to give customer a hassle free service.

chargingcable.in
Indie
Doba používání aplikace: Asi 2 měsíci
25. duben 2024

Thankyou Shabbir , your always given best support online .

Sandalwali
Indie
Doba používání aplikace: Asi měsícem
21. říjen 2019

Great app for shipping automation. Easy to use, hassle-free interface. Prompt customer service and response.

AllThatGrows
Indie
Doba používání aplikace: Asi měsícem
13. listopad 2021

Didn't work for us. Don't know how people have given 5-star ratings. 1) Firstly, they don't have decent courier options like bluedart or FedEx. Only metro cities get these courier options. 2) No one came to pick up the parcel when we used ecom /delhivery as per their insistence. 3) order tracking link(for delhivery/Ecom) on shopify takes you to DHL tracking page!! 4) New orders are not synced from shopify even after repeated attempts. 5) interface is too complex unlike others and there is no one click booking. 6) You cannot cancel an order on your own if you want to change/ cancel the courier for some reason. 7) Customer support only provides lip service just like other shipping aggregators. We tried this app after reading the positive reviews but it turned out to be worse than the ones we are currently using.

Indirookh
Indie
Doba používání aplikace: Asi měsícem
Vývojář Shipway odpověděl 18. listopad 2021

We apologize for the bad experience you had with us, We are deeply analysing the issue and making you believe that it will not happen again in future.
Thanks for having patience with us, happy to serve you better.
Team Shipway

Datum úprav: 10. červenec 2020

The App charges for all the orders irrespective you generate shipment label or not... In logical case, the charges should be based on the labels created.
Let me give you an example: I have an order which requires hand delivery and I don't need to generate labels. Moreover, there is nowhere mentioned on the App store that the charges are for orders synced not for labels.

Apart from this hidden charging information, the features are good.

Limpkin
Indie
Doba používání aplikace: 23 dny
Vývojář Shipway odpověděl 10. červenec 2020

Thanks for your feedback, we will consider this and let you know.

1. květen 2021

A lot of limitation for international shippers invoices cant be printed, returns are not available for international shippers, integrating with our couriers didn't happen as promised.

missodd.com
Spojené arabské emiráty
Doba používání aplikace: 12 dny
Vývojář Shipway odpověděl 7. květen 2021

We are sorry for the inconvenience caused to you.
Our team is working on your concern that you have raised for us.
We will update you once, it's completed.
Thanks,
Team Ezyslips

4. červenec 2023

extremely bad service have been asking them to complete the account setup so that we can start shipping but no one responds. At the end tired of following up and deleting the app. Not happy with the customer support , they are not prompt about the commitments and don't care about what customer wants to do with the app.

ShopLance
Indie
Doba používání aplikace: 4 dny
9. listopad 2024

One of the best all in one shipping solution with all the feature you will require for ecommerce store with a very competitive pricing

Sangeeni
Indie
Doba používání aplikace: 2 dny
4. červen 2024

it is a nice experience working with shipway because they give good customer service always there to support and help you when you need .

Hasten Fashion
Indie
Doba používání aplikace: 17 dny
25. duben 2024

thank you shabbir shah for always prompt support

Safeena
Indie
Doba používání aplikace: 4 měsíci
13. duben 2024

Really worst service my product was caught in weight discrepancy for 350gm they charged 2000gm and they do not respond when i try to contact them

LAMANDO
Indie
Doba používání aplikace: 25 dny
25. říjen 2023

The Shipway Panel is use friendly.

1. Prettly simple design & use-case, covers most of the Logistics Needs.
2. Reports and analysis helps for understanding of your progress.
3. Might face glitches sometimes (but that is resolved by team in no-time)
4. Team is Prompt in response & supportive. (delivery escalations take some Turn Around time)
5. KAM support is a big help. Thanks Ankit

Monoxa

themonoxa
Indie
Doba používání aplikace: Asi 2 měsíci
19. červenec 2023

"I'm absolutely delighted with the courier service! From start to finish, they exceeded my expectations. The whole process was smooth and hassle-free. The package arrived on time, and the delivery person was incredibly courteous and professional. It's such a relief to know that I can rely on them to handle my shipments efficiently. I can't say enough good things about their service, and I highly recommend them to anyone in need of a reliable courier. Thank you for making my experience so pleasant

Tanusri Sarees
Indie
Doba používání aplikace: 2 měsíci
19. červenec 2023

Shipway is an excellent e-commerce Shipping platform to courier our material all over India with a nominal charges. The application & onboarding process is very simple and easy. The interface is simple and understandable. Order syncing and managing has become easier. Their support team is very helpful in faster resolution of any issues. and KAM MR.NITIN is very supportive and responsible.

Homcci India
Indie
Doba používání aplikace: 5 dny
19. červenec 2023

The Shipway order panel is super easy to use, and the customer team is friendly and resolves queries efficiently. I am Using Shipway since last 3 month, amazing experience. Ankit is very supportive, provide quick solutions.

Helping hand for my small business, Thank you Ankit for helping us out.

belageo
Indie
Doba používání aplikace: 3 měsíci
Datum úprav: 30. květen 2023

The overall panel is really easy to use. Far better than the others in the market. The team is also quite supportive as well.
However the logistic services need to be improved a lot. The KAM support is close to zero if you don't have much orders yet. Hope this improves in future.

Case It
Indie
Doba používání aplikace: Asi měsícem
29. březen 2023

I love shipway service; the customer team is perfect and resolves queries quickly.
Thank you, Prince and Nikhel for helping.

Bluon In
Indie
Doba používání aplikace: Asi 23 hodinami
Datum úprav: 29. březen 2023

The Shipway order panel is super easy to use, and the customer team is friendly and resolves queries efficiently.
Thank you Prince for helping us out.

Skyzi
Indie
Doba používání aplikace: 3 měsíci
28. březen 2023

The customer support team was incredibly helpful, and order processing has become quite smooth. Great app!

TONOTO
Indie
Doba používání aplikace: Téměř 3 roky
17. listopad 2022

All of the customer support team are very supportive throughout the integration process. They do fast respond to give feedback on my issues and are always straight to the point with the solutions. They helped me very well. Thank you

Yuhuman
Indie
Doba používání aplikace: 21 dny
20. duben 2022

I am Using Shipway since last 3 month, amazing experience. Team is very supportive, provide quick solutions.

HoneyBud
Indie
Doba používání aplikace: 5 měsíci
13. leden 2022

I have just started to use Shipway automation, erstwhile Ezyslips and must say that I am really excited to be onboard! It kind of covers almost everything an ecommerce merchant (like us) would require to run our business more efficiently! From order processing, to return and exchange module, to notifications, they seem to have covered a lot of ground. A special note of thanks to their wonderful team, Mohit/Kajal for hand-holding me through the entire onboarding process and also for getting us excited about the journey with them! Looking forward to interacting with my account manager, Ankit! Would definitely recommend their service. Thank You!

Mischief Munchkins
Indie
Doba používání aplikace: 12 měsíci
4. leden 2022

Best app in the market. We have tried all other app but cannot beat this in everything like rates, service, etc. We have 2 ecommerce website & using this for both the website.

Suprfit India
Indie
Doba používání aplikace: Asi měsícem
Datum úprav: 14. říjen 2021

Their Return Automation Portal suddenly stopped working. They don't even respond to your mail or atleast have a courtesy to acknowledge your mail. Have tried reaching out multiple times with reminder. And telling them how urgent & serious the issue is about. When the customer facing Return portal suddenly stops working. Obviously, customers will get furious and it becomes difficult to answer them. Reliablity is what we look when use a third party application. Shipway seriously lacks reliablity. UPDATE on the status: Though the return portal issue was resolved. We found another issue of customer not receiving messages of any notifications. It's almost a week since we've raised this concern and still waiting for the issue to be resolved. They have been charging us for the notifications sent but, in reality no messages were sent to the customers. Their customer support team is responsive but, their tech support is really a mess. They'd a separate app for notifications which we were using it without any trouble. Later they merged it with shipway dashboard. And the whole lot of issues have started occuring. NOTE: Don't just blindly install the app. Have a random checks every month to just see if the portal is truely delivering for what you've paid.

HeSpoke Originals
Indie
Doba používání aplikace: Asi rokem
Vývojář Shipway odpověděl 18. říjen 2021

We apologize for the bad experience you had with us, We are deeply analysing the issue and make you believe that it will not happen again in future.
Thanks for having patience with us, happy to serve you better.
Team Shipway

19. srpen 2021

This app helps me to get my return orders back and that's helped me refund or exchange the orders as well!!! Notification at the right time to my customer with tracking details and shipment status is very impressive.
Customer support is very good and they reply to me on my all query, highly recommend.

Stay Classical
Indie
Doba používání aplikace: 6 měsíci
28. červenec 2021

A very useful, helpful and much needed app for processing the shipments. i am using it since a year and it's nice to provide great customer experience by provding them their order status.......

Club Of Watch
Indie
Doba používání aplikace: 18 dny
21. červen 2021

Absolutely fantastic app, great support, easy to use and quick to get up and running. Would definitely recommend Ezyslips to other shopify users. Good work Guys!!

The Bold Indian
Indie
Doba používání aplikace: Asi 3 hodinami
15. červen 2021

Very good customer services, I like the self service customer return center with automation. Keep it up

Ram Ram Ji- A Journey Towards Healing Yourself
Indie
Doba používání aplikace: 2 měsíci
28. květen 2021

Perfect Integration Partner to connect with couriers who are technologically challenged it terms of direct plugins for shopify..

Londhe.in
Indie
Doba používání aplikace: 11 měsíci
21. květen 2021

Easy to use and a good support team, easily integrates with all major carriers in India. So definitely a thumsup

Silvo Souk
Indie
Doba používání aplikace: Asi 3 roky
10. květen 2021

This App is really amazing. Also the support service is available every time. This helps in running your business in automation. Also Mr Gauri Shankar is always there to help us throughout.

Hiarajewels
Indie
Doba používání aplikace: Asi 2 měsíci
6. květen 2021

Everyone praises them for their "communication" yet i found it quite slow and ill-defined, there is a clear lack of integration and support for international shops and couriers, however, when contacted to try and implement/integrate some of the couriers we require their response went from "we would like to" to a "we can not" in under a week. Understandable in some cases, but their response was unprofessional and inept.
A service that lacks vision and fails to grow or innovate when needed.
Whilst my experience might be subjective and/or is not universal, it is however the experience i had.

DOVEMBER
Saúdská Arábie
Doba používání aplikace: 8 dny
Vývojář Shipway odpověděl 7. květen 2021

We also felt bad about your experience with us.
We will be in touch for further communication by email.
Thanks,
Team Ezyslips

29. duben 2021

The customer support is excellent, Got support for courier integration & shopify store integration from Nitesh Saini, looking forward for using all the features of the app.

YellowFashion.in by Ozone Shield
Indie
Doba používání aplikace: Téměř 2 roky
13. duben 2021

Nice app, easy to use and excellent support. Seller support Team is also supportive and intelligent.

www.kidstudio.in
Indie
Doba používání aplikace: 11 dny
7. duben 2021

I am using this app for all my shipping and logistics processing in forward and return both. They are really the best you can have for your Shopify account. The team is just 1 call away for any kind of support. No need to think twice, get this app and experience. You will never regret for your decision.

Perfect Sareez
Indie
Doba používání aplikace: Asi 2 hodinami
Datum úprav: 31. březen 2021

using this app since last 1 year, it has good functionality & great support..
Thanks for the service.

FarmsTool
Indie
Doba používání aplikace: Asi měsícem
16. březen 2021

The app is really nice, and has helped our team to process the orders on time. All the new introduced features are really good and we looks forward to use them, I am sure this will help us in our business Growth. I must appreciate the feature of NDR and return management which help us a lots to decrease the return rates. Thanks you Team!!

TheWatchFlair
Indie
Doba používání aplikace: 3 dny
Datum úprav: 3. březen 2021

It'a good app to process new orders as well return orders and Tracking of all shipments including return orders really worth it for us.
It's perfect to update customers about their order status through SMS which reduce customer inquires.
Best support and management.
Return order management is Really nice and awesome

Cavesion
Indie
Doba používání aplikace: Asi měsícem
22. únor 2021

I use this app on all of my Shopify stores. Easy to use and support has been outstanding when I needed it The App development team are keen on knowing how to improve the app and the support team goes beyond their way to help you.

The Print Frog
Indie
Doba používání aplikace: 3 dny
30. leden 2021

Good to use this app, I found it useful for my order processing from Shopify seamlessly and auto update the details on shopify. The app has many good feature which works great for us. I like to recommended this app to all.

Freatch
Indie
Doba používání aplikace: 3 dny
28. leden 2021

I love the service they have, specially 5 star for Customer return center, which really helped us a lot to automate return and exchange.

levishdeals
Indie
Doba používání aplikace: 5 měsíci
6. leden 2021

Return orders refund is automated for COD and Prepaid shipments that I always wanted badly and Ezyslips fulfilled my requirements.
Highly recommended.

The Shirt Store
Indie
Doba používání aplikace: 24 hodinami
16. prosinec 2020

Wonderful app for the users who’s have a direct courier tie-up. The functionality of Syne order from shopify to Ezyslips and in reverse update status of order fulfillment with the tracking number help us a lot and it give us accuracy.

The Shirt Cart
Indie
Doba používání aplikace: Asi hodinou
1. prosinec 2020

The good interface provided by the app. Work becomes smoother for us via using this app. now we Can process our 100 orders in few mins which saves us lots of time. New features are good. Would like to suggest this app to all Shopify users.

Tanvastra
Indie
Doba používání aplikace: 3 měsíci
27. listopad 2020

I installed the app recently.The feature of app are so good. Return functionality make our task and work easy. This app give to the customers to upload the images of product, allow customers to return a partial orders. Much appreciated app!!

The Watch Cart
Indie
Doba používání aplikace: Asi 21 hodinami
25. listopad 2020

App very Easy & Good, Excellent Team support, you can easily print GST invoice, fraud detection feature is really nice fetaure .........................................

Armilo
Indie
Doba používání aplikace: 5 měsíci
Datum úprav: 25. listopad 2020

I used this app really very fast and easy app.
Kajal really nice and easily resolve the queries.
Thankyou

Bandini Fab
Indie
Doba používání aplikace: Asi měsícem
14. říjen 2020

Must have app, Ezyslips. Very useful in building a relationship with customers through SMS Updates. Helped to reduce RTO, and NDR orders. I 100% satisfied with this app's working.
Good Job Guys

quick-mart.co.in
Indie
Doba používání aplikace: 13 dny
30. září 2020

I have been using Ezyslips since a long time in my all shopify stores. Team response is good towards the issues. Features are good as well overall support by the team is good, much Appreciated. Good work, Keep it up. Thank you Team.

The Uphar
Indie
Doba používání aplikace: Asi měsícem
28. září 2020

Must have app, Ezyslips. Very useful in building a relationship with customers through SMS Updates. Helped to reduce RTO, and NDR orders. I 100% satisfied with this app's working.
Good Job Guys

The Air Store
Indie
Doba používání aplikace: 4 měsíci
23. září 2020

Good app, easy to use, and probably the best for those who looks for the easy solution for shipping labels. happy to work with this app

Indian Cases
Indie
Doba používání aplikace: 4 měsíci
Datum úprav: 16. září 2020

App is too Good, processing orders was not easy earlier, the app has been designed which solve order processing, dispatching and fulfilling, even club all the orders at the same place and generate multiple pick ups from the multiple location also.. and the customer support is also too good..

Toyhome
Indie
Doba používání aplikace: 4 měsíci
14. září 2020

Happy with the work with you guys till now. Have been using the app for a long time now. Generating thermal shipping label and GST compliant invoices at a click makes our work so smooth. Great Work!

Case Click
Indie
Doba používání aplikace: 16 dny
12. září 2020

This is the best app I have used best customer service and easy to use If you are shipping from multiple location then this is the best app

Nano gelpads
Indie
Doba používání aplikace: 2 dny
28. srpen 2020

This is the best app I have ever used they have best customer service and thats helps to ship 100s of order in just some click and many other features

BettersDeal
Indie
Doba používání aplikace: 2 měsíci
15. srpen 2020

Great working, really supports us in many ways to resolve the daily tasks. All order processing are done in smooth manner. I surely recommended this app to the users who are looking for the services of easy order processing.

Case Guard
Indie
Doba používání aplikace: 2 dny
12. srpen 2020

I am really happy with his ezyslips services, Order Count feature is really nice You can check how much time a customer has placed an order and it's really helpful feature

Phone Objects
Indie
Doba používání aplikace: 2 dny