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Facebook Chat 2.0

Facebook Chat 2.0

Developed by Customer.guru

50 reviews
Price: Free More info
  • Turn your visitors into your customers with Facebook Messenger. Setup takes just 2 minutes and the app is COMPLETELY FREE.
  • Customize the welcome message, uploading your own photo and customize the color of the messenger icon to match your shop's theme.
  • Works great on desktop as well as mobile devices. Check out the app screenshots below.

Facebook Chat 2.0 allows you to embed a chat icon into your store. You can customize its color, add a welcome message and upload your photo to make it personal. (see screenshots)

After your visitors click the icon, a Facebook Messenger window is opened on the side of their screen and they are able to message your Facebook page, while having your page still in front of them.

On iPhone and android phones, clicking the icon takes the visitor into the Facebook messenger application, for a native messaging experience.

You can reply to the messages you get using your Facebook page.

Conversations using Facebook messenger are long lasting, since your customers will read almost every message you send them (in contrast to the 15-20% email open rate).

And the best thing? The app is completely free.

Installation instructions (setup takes just 2 minutes)

  1. Setup a Facebook page and find out what the username of you page is: if https://www.facebook.com/customerdotguru is the URL of your page, your username is "customerdotguru"

  2. Install Facebook Chat 2.0 by clicking the green "GET" button above

  3. Accept Shopify app permissions

  4. Insert your Facebook page username when prompted

  5. Customize the welcome message, upload your photo and customize the icon's color

  6. You're done!

About Customer.guru

At Customer.guru we help businesses treat their customers better. Our main product, Customer.guru Shopify application allows you to track customer satisfaction using Net Promoter Score-based e-mail survey.

It's been a high rated application featured on the homepage of Shopify appstore for several weeks.

Facebook Chat 2.0 reviews

50 reviews
  1. 5 stars (41 reviews)
  2. 4 stars (2 reviews)
  3. 3 stars (2 reviews)
  4. 2 stars (2 reviews)
  5. 1 star (3 reviews)

Installed Facebook Chat 2.0 on a Turbo Theme And it completely grey out Apple Pay and made the payment option on checkout completely unstable! Unless that is fixed, I won’t be installing. I emailed developer and no reply for days! If this is fixed ASAP, and I install it and it works, then I will change my review for you, otherwise it stays as 1 star


nice app very good i'm happy with it


very helpful i like it on my store because it helps me keep in touch with my customers


Integrates well with FB Messenger, thanks


Nice app. I prefer it than the others


Great app & very easy to use and install.


i love this app nice job guys!!!


cant connect just keeps asking to put account details but nothing happnes


Easy to use full of customization. Everything i need.


Easy installation. Commits truthfully with how they described the product.


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