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Facebook Chat 2.0

Facebook Chat 2.0

Developed by Customer.guru

59 reviews
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Price: Free More info
  • Turn your visitors into your customers with Facebook Messenger. Setup takes just 2 minutes and the app is COMPLETELY FREE.
  • Customize the welcome message, uploading your own photo and customize the color of the messenger icon to match your shop's theme.
  • Works great on desktop as well as mobile devices. Check out the app screenshots below.

Facebook Chat 2.0 allows you to embed a chat icon into your store. You can customize its color, add a welcome message and upload your photo to make it personal. (see screenshots)

After your visitors click the icon, a Facebook Messenger window is opened on the side of their screen and they are able to message your Facebook page, while having your page still in front of them.

On iPhone and android phones, clicking the icon takes the visitor into the Facebook messenger application, for a native messaging experience.

You can reply to the messages you get using your Facebook page.

Conversations using Facebook messenger are long lasting, since your customers will read almost every message you send them (in contrast to the 15-20% email open rate).

And the best thing? The app is completely free.

Installation instructions (setup takes just 2 minutes)


  1. Setup a Facebook page and find out what the username of you page is: if https://www.facebook.com/customerdotguru is the URL of your page, your username is "customerdotguru"

  2. Install Facebook Chat 2.0 by clicking the green "GET" button above

  3. Accept Shopify app permissions

  4. Insert your Facebook page username when prompted

  5. Customize the welcome message, upload your photo and customize the icon's color

  6. You're done!

About Customer.guru

At Customer.guru we help businesses treat their customers better. Our main product, Customer.guru Shopify application allows you to track customer satisfaction using Net Promoter Score-based e-mail survey.

It's been a high rated application featured on the homepage of Shopify appstore for several weeks.

Facebook Chat 2.0 reviews

59 reviews
  1. 5 stars (46 reviews)
  2. 4 stars (4 reviews)
  3. 3 stars (3 reviews)
  4. 2 stars (2 reviews)
  5. 1 star (4 reviews)

App is working its job,but customer can not chat without loging into facebook.When you start the conversation it redirects to messenger.

posted

thanks.................................................................

posted

Worked on the first try, unlike other chat apps I tried. It's simple and sits unobtrusively in the bottom right corner, by default I guess. I haven't even explored the app yet and it's already doing its job.

posted

Great App, Simple and, very responsive on all platforms, very efficient!
From www.thesistersblossom.com

posted

amazing this is helping me soo much, this is the futur!

posted

Did not work for my facebook page and store.

posted

Wish it would last longer on the page. It only goes for a few seconds then disappears.

posted

i AM STARTING TO USING FB CHAT SO LETS USE N WILL GIVE U REVIEWS

posted

great app very helpfull with the business

posted

Installed Facebook Chat 2.0 on a Turbo Theme And it completely grey out Apple Pay and made the payment option on checkout completely unstable! Unless that is fixed, I won’t be installing. I emailed developer and no reply for days! If this is fixed ASAP, and I install it and it works, then I will change my review for you, otherwise it stays as 1 star

posted
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Customer.guru
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