Facebook Chat Box ‑ Live Chat

Facebook Chat Box ‑ Live Chat

by Autoketing

Live Chat, Free Chat Via Facebook Messenger, Facebook Channel

4.5 of 5 stars(452 reviews)

Connect to all your customers

Connect to all your customers over the world through Facebook messaging platform - Popular, simple and convenient.

Customer care any time

You can support your customers at any time and anywhere. Thence, build a professional customer care style.

Boost sales and revenue

Build trust and close relationship with customers to drive sales and profit for your business.


About Facebook Chat Box ‑ Live Chat

The most prominent features of Facebook Chat Box by Autoketing than other best Live chat Facebook apps:

  • Can be integrated for use with Shopify's chat app. You can take advantage of the features of Shopify's chat app when using our app
  • Set up the greeting message and popup
  • Automatically set response time
  • The custom icon of Facebook Chat with the text and the color
  • Facebook Chat icon with your Facebook page image
  • The chatbot function
  • Facebook Chat Box displays on both desktop and mobile or other options
  • Facebook Chat icon works on all browsers, even Safari

1. Put the Facebook chat icon anywhere on your website

  • All corners on the website
  • Custom position
  • High position: You can change the height of the Facebook Chat icon

2. Change the greeting message

  • Create friendly greetings
  • Change greetings easily

3. Set up popups on your website

  • Show popup automatically every time
  • Don't show popup automatically: Popup only appears the first time when customers visit your website

4. Automatically set response time

  • Typically replies instantly
  • Typically replies in minutes
  • Typically replies within an hour
  • Typically replies in a few hours
  • Typically replies within a day

5. 3 types of Facebook chat icons

  • The default icon: Like Facebook chat icon
  • The custom icon: You can change the chat icon in different sizes and colors
  • The Facebook Chat icon contains your Facebook page image

6. Chatbot function by Autoketing

  • Create main menu: Get more information about your website through a few clicks
  • Create submenu: Give more details to your customers through submenu

7. The display on your website

  • Desktop
  • Mobile phone
  • Both 2 options or single option

8. Upcoming features of Facebook Chat Box by Autoketing - Top chat apps on Shopify

  • Sales channel
  • The Facebook chat icon appears in specific pages
  • Messenger marketing chatbot

Provide fast customer support widgets via Facebook Messenger - Facebook live chat

Taking advantage of the great idea of Facebook Messenger, Facebook Chat Box by Autoketing was born to improve communication efficiency between customers and brands. Through our intelligent application, customers can exchange information directly with brands with no interruption and switch messaging platform. In particular, the context and history of the conversation won’t be lost.

Support online customers and establish a fast relationship between customers and brands via Facebook live chat on Shopify

Good customer service is one of the important factors that help enterprises build trust and customer satisfaction. Therefore, best Facebook live chat on Shopify - Facebook Chat Box is a great application to help you improve and increase relationships with your customers.

Integrates with

  • Facebook Messenger,
  • Live chat,
  • Facebook Messenger Marketing,
  • Facebook Marketing,
  • Kit,
  • Facebook product feed

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    81% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
    (4)
  • 1 of 5 stars
    4% of ratings are 1 stars

Most recent reviews

Les distributions Électro-Shop

I used to love this app a lot, but i really don't like the last update allowing people to sign as a guess. receive too many message but if there are no longuer online i can't reply to them. it was the main reason why i chose your app so i can reply even next day . please give us the option to disable Guess signing

Developer reply

August 7, 2020

We're very sorry for the inconvenience. We cannot interfere with the update of Facebook.
Please sympathize for us
Best regards

Autoketing team

Angela Mariah

Great! I am hoping it works as a basic chat box for my site that leads to my messenger. Will let you know more once it is installed

Developer reply

August 7, 2020

Thanks for your review. We hope that our app can support your store.
Please contact our team when you have any problems
Have a good day!

Autoketing team

FILTERWEARS

This used to be great but recent update RUINED the app. Now it gives customers an option to sign in as a guest so whenever they refresh their screen the chat ends and they have to start a new one. Because of this, I have to respond to the same messages multiple times in a row.

Developer reply

August 7, 2020

We're very sorry for the inconvenience. We cannot interfere with the update of Facebook.
Please sympathize for us
Best regards

Autoketing team