Facebook Chat Box ‑ Autoketing

Facebook Chat Box ‑ Autoketing

by Autoketing

Live chat with customers via Facebook Messenger

4.9 of 5 stars(117 reviews)

Connect to all your customers

Connect to all your customers over the world through Facebook messaging platform - Popular, simple and convenient.

Customer care any time

You can support your customers at any time and anywhere. Thence, build a professional customer care style.

Boost sales and revenue

Build trust and close relationship with customers to drive sales and profit for your business.


About Facebook Chat Box ‑ Autoketing

The most prominent features than other chat apps:

  • Can be integrated for use with Shopify's chat app. You can take advantage of the features of Shopify's chat app when using our app
  • All positions on your website
  • Set up the greeting message and popup
  • Automatically set response time
  • The custom icon with text and color
  • The chat icon with your Facebook page image
  • Chatbot function
  • Display on desktop and mobile or individual option

1. Put the chat icon anywhere on your website

  • All corners on the website
  • Custom position
  • High position: You can change the height of the chat icon

2. Change the greeting message

  • Create friendly greetings
  • Change greetings easily

3. Set up popups on your website

  • Show popup automatically every time
  • Don't show popup automatically: Popup only appears the first time when customers visit your website

4. Automatically set response time

  • Typically replies instantly
  • Typically replies in minutes
  • Typically replies within an hour
  • Typically replies in a few hours
  • Typically replies within a day

5. 3 types of chat icons

  • The default icon: Like Facebook chat icon
  • The custom icon: You can change the chat icon in different sizes and colors
  • The chat icon contains your Facebook page image

6. Chatbot function

  • Create main menu: Get more information about your website through a few clicks
  • Create submenu: Give more details to your customers through submenu

7. The display on your website

  • Desktop
  • Mobile phone
  • Both 2 options or single option

8. Upcoming features

  • Sales channel
  • The chat icon appears in specific pages
  • Messenger marketing chatbot

Provide fast customer support widgets via Facebook Messenger

Taking advantage of the great idea of Facebook Messenger, Facebook Chat Box was born to improve communication efficiency between customers and brands. Through our intelligent application, customers can exchange information directly with brands with no interruption and switch messaging platform. In particular, context and history of the conversation won’t be lost, so the exchange between customers and brands will always be seamless.

Support online customers and establish a fast relationship between customers and brands

Good customer service is one of the important factors that help enterprises build trust and customer satisfaction. Therefore, Facebook Chat Box is a great application to help you improve and increase relationships with customers.

This application allows to save and load automatically chat history between you and your customer during conversation. You can answer and advise customers even when they leave your store. This helps you maintain a long conversation with your customers and allow them to learn more about your products and services.

Integrates with

  • sales-pop-master,
  • currency-converter-master,
  • email-with-love

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free

Overall rating
4.9 of 5 stars
Based on 117 reviews

  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (4)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    2% of ratings are 1 stars
    (2)

Most recent reviews

Gadgetree

this is the best shopify app and has helped tons of my costumers and has helped me make sales for over 2 months now thank you facebook chat box.

WATCH-SMART

I used this app to help with my shopify store!! works great!! You can tend to your customers with ease, it works well

Smartsurferr

Nice app and good app and doing very well ,app is perfect and some times not coming on website side bar.