Facebook Chat Box ‑ Live Chat

Facebook Chat Box ‑ Live Chat

by Autoketing

Live Chat, Free Chat Via Facebook Messenger, Facebook Channel

4.6 of 5 stars(459 reviews)

Connect to all your customers

Connect to all your customers over the world through Facebook messaging platform - Popular, simple and convenient.

Customer care any time

You can support your customers at any time and anywhere. Thence, build a professional customer care style.

Boost sales and revenue

Build trust and close relationship with customers to drive sales and profit for your business.


About Facebook Chat Box ‑ Live Chat

The most prominent features of Facebook Chat Box by Autoketing than other best Live chat Facebook apps:

  • Can be integrated for use with Shopify's chat app. You can take advantage of the features of Shopify's chat app when using our app
  • Set up the greeting message and popup
  • Automatically set response time
  • The custom icon of Facebook Chat with the text and the color
  • Facebook Chat icon with your Facebook page image
  • The chatbot function
  • Facebook Chat Box displays on both desktop and mobile or other options
  • Facebook Chat icon works on all browsers, even Safari

1. Put the Facebook chat icon anywhere on your website

  • All corners on the website
  • Custom position
  • High position: You can change the height of the Facebook Chat icon

2. Change the greeting message

  • Create friendly greetings
  • Change greetings easily

3. Set up popups on your website

  • Show popup automatically every time
  • Don't show popup automatically: Popup only appears the first time when customers visit your website

4. Automatically set response time

  • Typically replies instantly
  • Typically replies in minutes
  • Typically replies within an hour
  • Typically replies in a few hours
  • Typically replies within a day

5. 3 types of Facebook chat icons

  • The default icon: Like Facebook chat icon
  • The custom icon: You can change the chat icon in different sizes and colors
  • The Facebook Chat icon contains your Facebook page image

6. Chatbot function by Autoketing

  • Create main menu: Get more information about your website through a few clicks
  • Create submenu: Give more details to your customers through submenu

7. The display on your website

  • Desktop
  • Mobile phone
  • Both 2 options or single option

8. Upcoming features of Facebook Chat Box by Autoketing - Top chat apps on Shopify

  • Sales channel
  • The Facebook chat icon appears in specific pages
  • Messenger marketing chatbot

Provide fast customer support widgets via Facebook Messenger - Facebook live chat

Taking advantage of the great idea of Facebook Messenger, Facebook Chat Box by Autoketing was born to improve communication efficiency between customers and brands. Through our intelligent application, customers can exchange information directly with brands with no interruption and switch messaging platform. In particular, the context and history of the conversation won’t be lost.

Support online customers and establish a fast relationship between customers and brands via Facebook live chat on Shopify

Good customer service is one of the important factors that help enterprises build trust and customer satisfaction. Therefore, best Facebook live chat on Shopify - Facebook Chat Box is a great application to help you improve and increase relationships with your customers.

Integrates with

  • Facebook Messenger,
  • Live chat,
  • Facebook Messenger Marketing,
  • Facebook Marketing,
  • Kit,
  • Facebook product feed

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    82% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
    (4)
  • 1 of 5 stars
    4% of ratings are 1 stars

Most recent reviews

Ranmore Candle Co.

On other platforms putting a standard Facebook Messenger chat box on the bottom of your site is a nightmare. But this app makes it so easy! This is by far the best app for the Messenger pop-up. And it's free! Massive thank you to the developers!

Developer reply

September 16, 2020

Thanks for your feedback. We're very glad that our app can meet your needs.
Hope that you can recommend our to to other merchants.
Please contact us if you have any questions.

Regards

The Glam Lounge NJ

SO QUICK AND EASY! I am not one to leave reviews on apps, but this one... this app killed it! I got my chatbot instantly within minutes and I do not have to worry about any questions my clients may have since I have the Facebook messenger connected to my phone. Thank you app developers for making this a free application!! Much love

Developer reply

September 4, 2020

It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :)
Should we miss anything or if you have other concern that you'd need some help with, please advise.
Best Regards,

Tampa Printing and Signs

I wish that this app did NOT allow the customer to continue as a guest. EVERY customer continues as a guest. Even if they could continue as a guest but type their name in so we have a starting point, that would be great. Other than that it seems to work pretty good.

Developer reply

September 2, 2020

Thanks for your feedback. You cannot remove the guest mode. We published an instruction article to help merchants hide that mode. Please read https://autoketing.freshdesk.com/a/solutions/articles/42000079055
Contact us if you have any questions

Regards