Facebook Live Chat, Messenger

Facebook Live Chat, Messenger

by RoarTheme

Chat with your shoppers via Facebook Messenger.

3.2 of 5 stars(9 reviews)
Free
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Real time live chat

Provide real-time support via live chat based on Facebook Messenger.

Increase sales

Get more sales by improving your customer chat service and live support experiences.

Conversion Rate Increasing

Exit intent popups to prevent visitors from leaving your store.

About Facebook Live Chat, Messenger

Facebook has passed the 2 billion users milestone, doubling the number of users in just five years. It definitely represents a huge potential market for e-commerce business. Thus, Facebook Messenger has been growing exponentially over the past year and has quickly become more and more common. As of the last reported (April 2017), it had 1.2 billion monthly active users worldwide, ranking second among mobile chat apps worldwide. How about bringing Facebook Messenger into your Shopify store? This app is the answer.

Build Your Support Channel

Easily set up support channel to everyone who visits your store using Facebook Messenger. You can also save chat history for both store owner and customer.

Incentivize Shoppers with Exit-Intent

One of newest features allows you to delay showing a popup until the customer moves their cursor to leave your site. It's like a second-chance at converting!

Manage and Track Chats from Your Dashboard

Easily track clicks, elegant dashboard. Use it to manage your chat channel and compare their performance over time!

Simple & Powerful Chat App

It takes seconds to install and makes it incredibly easy to create beautiful, effective chat types designed to boost sales, clicks and conversions.

No Code Changes—Takes Seconds to Install

One of the many beautiful things about this app is that it requires absolutely no knowledge of code. It takes seconds to install in your store and starts working automatically.

Top-Notch Customer Support by RoarTheme

It is developed and supported by RoarTheme, a team which provides dedicated support model. The rapid response of our ticket system is always ready whenever you need.

Integrates with

  • Facebook,
  • Messenger

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free

3.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    78% of ratings are 5 stars
    (7)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    11% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    11% of ratings are 1 stars
    (1)
View all 9 reviews

Most recent reviews

Scoria Canada

Rating
2 of 5 stars
Last edited
October 23, 2020

It's so hard to get support! Maybe I can't see the email that I can message for support. I would think that a messenger app can have an easy messenger support to contact. But, if I want to submit a ticket I have to fill out a form however it is urgent to get support.. why? Because: 1- The app configuration is ruining the checkout experience. The messenger is floating all the way to the top when I click it to "message" - it's all the way in the top right corner and taking up more of the screen! 2- There is no explanation on what code was automatically inputted into the website. I want to solve this myself by looking at the code, but there's no code explanation for what was installed. How do you even fix this?! And why is support so hard to reach when this is an app to give support anyway with a live chat button. Yara

Colorisha

Rating
5 of 5 stars
Posted
July 30, 2020

Super ! magnifique. simple et efficace ! Facile à configurer. Facile à personnaliser. Il y a même un système de pop-up "de sortie" intégrer. Et c'est gratuit !

Developer reply

July 30, 2020

Thank you so much :)

Gearstruck

Rating
1 of 5 stars
Last edited
April 2, 2020

This app messed up our website! Mobile users (which are most internet users nowadays) could no longer tap on the side menu or even the SHOPPING CART! They can only scroll up and down the page. What good is an ecommerce website when users can't buy?? Support (from RoarTheme) said they will have a look, then ignored our messages for 3 days - even though I stressed the fact that our advertising accounts were getting blocked, as the website no longer worked! They completely ignored our messages!

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