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Avoid using this app. It completely messed up our inventory system, and I had to issue refunds to all my clients because the stock levels never updated. It’s been a total nightmare and not worth the hassle. Additionally, the promised 24/7 support is non-existent. Definitely not worth the $40 a month.
Hi there, if you want the app to maintain inventory levels please enable this setting through settings > inventory & price setting (or during the onboarding). We've tried to reach out to you several times with no response. Am happy to setup a meeting with you to go over the settings or reach out to our agents through the chat.
The integration is smooth, and the app works reliably without any hiccups. What I love most is that it saves me so much time by automatically syncing inventory between Shopify and Faire, preventing overselling and stock issues. The setup is straightforward, and the interface is user-friendly, even for someone who might not be super tech-savvy.
Update January 22nd! Wow customer service has been top notch. Every wall we came up against with the integration has been corrected or developed to function as we needed. Today, kicks off Faire market and my orders are syncing as drafts and my inventory is syncing. Love this!
The import from Faire was beautiful! After switching two retail stores from Quickbooks POS to Shopify I was exhausted with bad imports non-matching items etc. However, the sync from Faire to Shopify brought in all my items like clockwork. Even the variants. I am not up and running yet but support has been great. I can't wait to get it fully functioning. We will be saving so much time!
Great app and excellent support! Surya was quick in helping us resolve the issue and the service was amazing. Highly recommended!
This is the only app that you can export&import from Faire and to Shopify. Faire only support import from Shopify, so it was the exact app that I was waiting for.
I had minor problem importing but the support had replied right away and was fixed by the developer within an hour! Great support.
I hope this app will add more features as it grows.
I am thoroughly impressed with the level of communication and customer service that I have received from Digital Products Labs. Every interaction I have had, from the initial inquiry to the follow-up service, has been professional and courteous. You have exceeded my expectations, and I would highly recommend your company to other business owners. Thank you for your excellent service!
Hi Go Natural 247, thank you for your wonderful review. Providing the best possible service to our clients is our top priority. And we're super happy that you found our customer service team helpful for you.
You can always reach out to us whenever you have any questions or feedback for us and we'll reply as soon as possible.
The integration between Faire and Shopify went pretty smoothly.
The few bugs or questions I had, were quickly solved by the support team - A big thanks to Darpan, who responded very promptly to my requests.
Hi camcamcopenhagen.com, Thank you for your review on Faire Integration & Sync. We are super glad that we were able to listen to your queries and help you connect Shopify and Faire.
Please let us know if you have any questions, and we will reply as soon as possible.