Reviews (29)

Overall rating
3.9
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
June 23, 2023

I would definitively recommend FAQify. Not only is it easy to use but the support is great. I am not all that tech savy and probably ask dumb questions but I never felt like that when I needed help. I spoke to Alex and they were great. Highly recommended.

Bow Tie Pets AU
Australia
Almost 2 years using the app
Zifyapps replied June 24, 2023

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.
Have a great day.

August 25, 2022

I think there's something wrong with this app. My FAQs are published on ALL product pages even after telling support that I need it to be published on just one specific product. The FAQs are all over the place and even in irrelevant product pages. In addition, every time I hit "publish," the app stalls.

marie france
United States
11 months using the app
Zifyapps replied August 29, 2022

We fixed the problem and replied you but you did not response!

December 7, 2021

The FAQify app has helped us segment our most frequently asked questions and provides a much better experience for the customer. Very happy with the overall set up, and ease of the app.

Mr. Consistent
Australia
About 2 months using the app
Zifyapps replied December 7, 2021

Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.
Have a great day.

Edited July 27, 2021

Great app, really easy to set up and Alex with support was super responsive with any questions I had.

Summerland Salon and Spa
United States
About 1 month using the app
Zifyapps replied August 2, 2021

Thank you very much for your feedback 🙏We are happy that the app helps you.

Edited September 24, 2021

The response rate to my request was prompt, Alex helped to transfer and set up my FAQ page. It will be better if the App allows to set up FAQs for a specific category or a collection page.

Fabuluxwall
United States
27 days using the app
Zifyapps replied September 24, 2021

Thank you very much for your feedback 🙏We are happy that the app helps you.
For your requirement, our app really supports that. So each FAQ group has an embedded code, you can use that embedded code to insert it into the collection page or product page you want.

Edited July 5, 2021

Great Service and very userfriendly app. The developers responds within an hour on my support request.

Plafondhogedeur
Netherlands
20 days using the app
Zifyapps replied July 13, 2021

Thank you very much for your feedback 🙏We are happy that the app helps you.

September 25, 2021

the app is very fast and the after-sales services is also fast. If you want a good FAQ go check now i advise you !

AkitoParis™
France
13 days using the app
Zifyapps replied September 27, 2021

Thank you very much for your feedback 🙏We are happy that the app helps you.

June 24, 2021

This app is worth its weight in gold! It was exactly what I needed to organize commonly asked questions so that the info did not read like a 30 chapter book. I was able to have FAQ pages for each service I provide. The editor allows me to customize the text and format colors so that the embeded page blends with other pages on my site. Alex quickly responded to my inquiry and resolved my issue in a matter of minutes. FAQify is affordable one of the best apps that give my customers a great user experience.

Status Co. Leather Studio
United States
9 days using the app
Zifyapps replied June 24, 2021

Thank you very much for your feedback 🙏We are happy that the app helps you.

August 1, 2021

We have just switched to this APP from another application that we have used before. The team helped us to migrate data very quickly and the new layout looks good. I am looking forward to exploring more FAQ options with FAQify.

Evopia
Australia
7 days using the app
Zifyapps replied August 2, 2021

Thank you very much for your feedback 🙏We are happy that the app helps you.

September 22, 2021

Alex was super helpful and set the whole thing up for me. The app looks great, really happy with everything

Beabloss
Australia
5 days using the app
Zifyapps replied September 23, 2021

Thank you very much for your feedback 🙏We are happy that the app helps you.