Reviews (25)
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I would definitively recommend FAQify. Not only is it easy to use but the support is great. I am not all that tech savy and probably ask dumb questions but I never felt like that when I needed help. I spoke to Alex and they were great. Highly recommended.
Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.
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Loved the app. Used it on almost every blog of Roshni Sanghvi. The best part is that this app gives you chance to get into "People Also Ask" section of google.
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This app is worth its weight in gold! It was exactly what I needed to organize commonly asked questions so that the info did not read like a 30 chapter book. I was able to have FAQ pages for each service I provide. The editor allows me to customize the text and format colors so that the embeded page blends with other pages on my site. Alex quickly responded to my inquiry and resolved my issue in a matter of minutes. FAQify is affordable one of the best apps that give my customers a great user experience.
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The app does not support the native store language functionality that Shopify provides, so you can't translate your FAQ page unless you get support from the developers. They fixed it within 30 min though. Nice. Eventhough you don't need translations, the free plan won't be useful for 99% of store owners due to the limitations. To developers: I think you could improve your app by focusing on the UX. The developers are fast responding to the inquiries.
I think there's something wrong with this app. My FAQs are published on ALL product pages even after telling support that I need it to be published on just one specific product. The FAQs are all over the place and even in irrelevant product pages. In addition, every time I hit "publish," the app stalls.
We fixed the problem and replied you but you did not response!
We have just switched to this APP from another application that we have used before. The team helped us to migrate data very quickly and the new layout looks good. I am looking forward to exploring more FAQ options with FAQify.
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The response rate to my request was prompt, Alex helped to transfer and set up my FAQ page. It will be better if the App allows to set up FAQs for a specific category or a collection page.
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For your requirement, our app really supports that. So each FAQ group has an embedded code, you can use that embedded code to insert it into the collection page or product page you want.
The FAQify app has helped us segment our most frequently asked questions and provides a much better experience for the customer. Very happy with the overall set up, and ease of the app.
Thank you very much for your kind review. We wish you the best with your online store and don't hesitate to ask if you have any other questions.
Have a great day.
I received very good support from their team to set up my FAQs. Good communication and quick response. Thank you to the team, I look forward to using it now and seeing its full use.
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Nice App, Nice Service.
More flexible functionalities to add in the answer. So far it is the most satisfying Faq App for my store.
Looking forward more new featured to coming.
Thank you very much for your feedback 🙏We are happy that the app helps you.