Reviews (222)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing FAQ sections, noting its customization options that align with store branding and improve user experience. They appreciate its user-friendly interface, multimedia embedding, and scalability for handling various FAQ volumes. The app is praised for its reliable performance and smooth integration across devices. Customer support is highlighted for its responsiveness and effectiveness in resolving issues promptly.

October 8, 2020

This app is super user friendly and looks as if it was meant for our site. Not to mention the customer service is extremely responsive and helpful!

gathered clt
United States
About 1 month using the app
March 9, 2021

The App is really easy to use and implement it with our store. We had a spacing issue on mobile and the app support we're able to assist us in no time. We are very happy with the app and would recommend it as an FAQ to use on your Shopify store.

Bogart Man
South Africa
About 1 month using the app
August 11, 2021

Fantastic app to add to your website - beautifully designed and the support has been amazing to work with. Lays out my FAQ perfectly. Very grateful for this app.

NaturoBlocks
Canada
About 1 month using the app
Avocados Lab replied August 18, 2021

Thanks a lot for your words! Welcome onboard :)

Edited August 7, 2022

it helps bring a cleaner and easy-to-read layout for our FAQ page, and it isn't difficult to use. but will be great if we don't need to put the faq page under the 4 default categories.

JILLSTUART Eyewear
Hong Kong SAR
About 1 month using the app
Avocados Lab replied August 7, 2022

So glad to hear you found FAQ page easy to read and cleaner! Appreciate your feedback.

Regarding your default slug in URL: That's a limitation from Shopify where they only allow pre-defined slug. We do have a ticket open with them to open it up for regular URLs so hoping to have an update from them soon!

October 18, 2020

Great app, really simple to use. Super fast and helpful customer support form the developer. I love that Google indexes all content, making it great for SEO.

Hark & Zander
New Zealand
About 1 month using the app
November 23, 2020

We were looking for a FAQ app enables adding Q&A quickly as possible because the list of Q&As must not be out-dated. Thanks to Easy FAQ's well structured and straightforward UI, we can add Q&A whenever we find a new Q&A. The support is superb, they could solve our theme specific matters in no time.

なないろ毛糸
Germany
About 1 month using the app
October 18, 2021

In my opinion best of the FAQs apps out there. Very easy to use. Love the app themes. And customers support is 11/10, very fast replies and very friendly team! Definitely recommend this app!

Pet Loverz
Latvia
29 days using the app
Avocados Lab replied October 20, 2021

Oh my god! Thanks a lot for categorizing us as best FAQ app on app store! Really means a lot.

May 28, 2021

I found this app as a replacement for an older one we had that was being discontinued. I needed something that was easy to use, had a good interface, and was easy to adapt to what I needed. This did the trick. Also, great customer service (fast and efficient).

Vessi
United States
28 days using the app
Avocados Lab replied June 10, 2021

We are so thrilled to have you onboard! Merchant satisfaction & ease of use is always our topmost priority :)

November 16, 2022

We would definitely recommend this app to anyone looking for a FAQ app. It looks very professional and it is very easy to setup. We needed some customization and their customer service responded fast and solved our issue instantly.

Luriax
United States
26 days using the app
Avocados Lab replied November 28, 2022

So so happy to read such satisfying review! Thanks for trust. Welcome onboard!

June 3, 2020

What a brilliant app! Patrik has been nothing but extremely supportive and responsive in helping us with our requests. The app is perfect for our needs - no superfluous features. A clear app, with a clear function, and Patrik has been nothing but helpful. Thanks for the great app! :)

Wraptious
United Kingdom
25 days using the app