Reviews (222)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing FAQ sections, noting its customization options that align with store branding and improve user experience. They appreciate its user-friendly interface, multimedia embedding, and scalability for handling various FAQ volumes. The app is praised for its reliable performance and smooth integration across devices. Customer support is highlighted for its responsiveness and effectiveness in resolving issues promptly.

June 23, 2020

This app is pretty the best amongst other FAQ apps. It’s simple, highly customizable, and can be placed anywhere in the store. Highly recommended.

ÇHANELIA
United States
About 2 months using the app
February 6, 2024

Bhushan was awesome -- very responsive and able to solve my request quickly!

RIA Eyewear
United States
About 1 month using the app
Avocados Lab replied March 1, 2024

We're thrilled to hear that we provided you with such excellent support! Thank you for letting us know, and please don't hesitate to reach out if you need anything else.

December 23, 2021

This is a simple and straight forward FAQ app that does what it's supposed to do. I was able to set it up on my own and it functioned 'out of the box' without any problems. The few questions I had were answered quickly by support staff. The pricing is fair and I would certainly recommend it to anybody looking for a quick and easy approach to managing a FAQ page.

Leatherpunk
United States
About 1 month using the app
Avocados Lab replied December 23, 2021

Your satisfaction is what matters to us the most! So glad you liked an app! Merchant satisfaction & ease of use would always be a top priority.

October 8, 2020

This app is super user friendly and looks as if it was meant for our site. Not to mention the customer service is extremely responsive and helpful!

gathered clt
United States
About 1 month using the app
March 9, 2021

The App is really easy to use and implement it with our store. We had a spacing issue on mobile and the app support we're able to assist us in no time. We are very happy with the app and would recommend it as an FAQ to use on your Shopify store.

Bogart Man
South Africa
About 1 month using the app
August 11, 2021

Fantastic app to add to your website - beautifully designed and the support has been amazing to work with. Lays out my FAQ perfectly. Very grateful for this app.

NaturoBlocks
Canada
About 1 month using the app
Avocados Lab replied August 18, 2021

Thanks a lot for your words! Welcome onboard :)

Edited August 7, 2022

it helps bring a cleaner and easy-to-read layout for our FAQ page, and it isn't difficult to use. but will be great if we don't need to put the faq page under the 4 default categories.

JILLSTUART Eyewear
Hong Kong SAR
About 1 month using the app
Avocados Lab replied August 7, 2022

So glad to hear you found FAQ page easy to read and cleaner! Appreciate your feedback.

Regarding your default slug in URL: That's a limitation from Shopify where they only allow pre-defined slug. We do have a ticket open with them to open it up for regular URLs so hoping to have an update from them soon!

October 18, 2020

Great app, really simple to use. Super fast and helpful customer support form the developer. I love that Google indexes all content, making it great for SEO.

Hark & Zander
New Zealand
About 1 month using the app
November 23, 2020

We were looking for a FAQ app enables adding Q&A quickly as possible because the list of Q&As must not be out-dated. Thanks to Easy FAQ's well structured and straightforward UI, we can add Q&A whenever we find a new Q&A. The support is superb, they could solve our theme specific matters in no time.

なないろ毛糸
Germany
About 1 month using the app
October 18, 2021

In my opinion best of the FAQs apps out there. Very easy to use. Love the app themes. And customers support is 11/10, very fast replies and very friendly team! Definitely recommend this app!

Pet Loverz
Latvia
29 days using the app
Avocados Lab replied October 20, 2021

Oh my god! Thanks a lot for categorizing us as best FAQ app on app store! Really means a lot.