Reviews (430)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.
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As a low tech user, I simply LOVE this app. It's intuitive, easy to use and the directions are clear. When I was stuck, I received a really quick response that helped overcome my problem!
App is designed keeping simplicity & ease of use in mind! So glad you experienced it! Always happy to help.
I love it. It really helped me inform my customers on FAQ on different products and it is really customizable. Theres also great support.
Very easy to use app with a great free plan. Simple, easy to use templates to base your FAQ from. Support from the developer is very quick and extremely helpful. Paid plan includes online store 2.0 support which is fantastic.
It was such a pleasure working with you. So glad you liked an app. I believe we are one of few FAQs app that supports Online Store 2.0 themes. Welcome onboard!
Fabulous customer service. Fast and efficient. I got in touch with the developer to understand few options in the app, and it was educational for me and the problem sorted instantly. Highly recommended. Thank you very much.
So glad to hear that feedback. Thanks for your time really! Welcome onboard :)
Excellent customer service and very easy to use! The app was exactly what my store needed! Both the templates are great too!
I have tried a few of the apps for FAQs and product questions. So far I Iike this one because it's simple but also quiet adaptable. With other apps I often hit issues because they only work on shopify 1 or shopify 2 themes. With this app there a few different ways to implement it. You don't end having to uninstall it and go and find another app!
Happy to see such satisfactory review! Thanks for being a merchant from such a long time. Glad to see that you found app very easy to use.
This is a straight forward solution to a most needed resource on every website: a FAQ section.
100% customizable and easy to follow steps to ensure that the FAQ page or section created matches the brand or look of the site.
Reorganize questions, add sections, add menu to jump directly to sections. show/hide questions... you name it, this app has it all.
The app is fully backed by a an experienced dev team that will stop at nothing to help you set things up the right way.
Thank you so much for your wonderful review! We're thrilled to hear that you found our FAQ solution to be exactly what you needed for your store.
We designed our app with customization and ease of use in mind, so it's great to know that you found it 100% customizable and easy to follow. We believe that every store should have a well-organized FAQ section that aligns with its brand and appearance, and we're glad that our solution helped you achieve that.
Our dedicated development team takes great pride in their work, and we're grateful for your kind words about their expertise and commitment. We're always here to assist you and ensure that you set things up just the way you want them. Feel free to reach out to us anytime if you need further assistance or have any questions.
Thank you once again for choosing our app and for taking the time to share your positive experience. We truly appreciate your support, and we look forward to serving you even better in the future!
Great app which helps you collate all your FAQs into one handy place and is also customisable according to your branding.
Thanks a lot for such a nice review! So happy to hear that.
I use this app to display questions and answers about what my products do. I HIGHLY recommend it. Super easy to use and gets the job done right. Choose this one and you won’t be disappointed!!! Also customer service is 100%.
Great app and amazing customer support! I was having an issue with formatting and the team contacted me immediately to resolve.
Thank you for such thoughtful review! Your satisfaction is my topmost priority so glad you recognized that :) Welcome onboard!