Reviews (439)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for reducing repetitive customer inquiries with a professional FAQ section that's easy to set up and customize, including multimedia embedding. It's noted for not slowing down websites and integrating smoothly with Shopify themes. The support team is highlighted for their quick and proactive assistance. Suitable for all business sizes, it offers a free plan with scalable paid options.
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We needed a simple way to manage our FAQs and present them to customers in a well designed, searchable fashion. This app fits the bill perfectly and was super easy and fast to configure. Works like a charm.
HelpLab is an outstanding all that has features that make it look like you have a full time developer on staff! Even better, the founder Amanda responds immediately, takes action and shows she cares about the success of your business!
I highly recommend anyone who going to have the FAQ on your site to use this app. The setup can be easily done and able to customize to suit for your brand. Also support team will help you to solve and assist on some task to minimize your time!
Perfect App, nice Themes/Design and Settings. Works best for our purpose. We are on the free version (max. 10 FAQs) right now. Considering the (fair priced) upgrade, though. Thanks and keep up with the great work!
This app is excellent. It is extremely well thought out with lots of ways to customize how it looks built into it - colors, background colors, formatting, etc. Plus you can reorder and the Search with keywords is excellent.
I had a very minor issue with using custom CSS to match our site, so I reached out to the developer. She was very quick to respond and fixed it perfectly and followed up to ...
I love this App. It is clean, simple to use and the perfect look for my brand. The customer service is lightning-fast and lovely.
Easy to use annd works well for our use case
Super responsive and nice developer answers questions immediately
customization options for creating brand-aligned FAQ pages and the ease of setup and management.
I've used this app twice and wouldn't go anywhere else! Customer support was outstanding. Thanks for a great app!
I would highly recommend this app! Extremely easy to use and the developer is awesome at answering any questions!! I'm so happy that I installed this for my website, the FAQ page looks absolutely amazing and professional!!
Thank you so much for your glowing recommendation! We're thrilled to hear that you're finding our app easy to use and that you're pleased with the professional look it's ...