Reviews (422)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability, intuitive design, and easy navigation. They value the customization options for creating brand-aligned FAQ pages and the ease of setup and management. The support team is praised for their quick and effective assistance. Merchants see the app as a tool to lessen customer service workload and enhance customer trust. Some have requested for features like indexing FAQ as distinct URLs. The multi-language support is also well-received. The app is recommended for its professional look, user-friendliness, and potential to increase sales.

January 13, 2024

Great experience! Also very helpfull staff when you have a question.

Lurcy
Netherlands
24 days using the app
Avocados Lab replied January 25, 2024

Thank you for sharing your positive experience! We're delighted to hear that you had a great experience, and we're always here to help if you have any questions.

Additionally, we would love to know how we can make your experience worth a 5 star so looking forward to hear back! If there's anything specific you'd like assistance with or if you have further feedback, please feel free to reach out. We appreciate your support! 🌟😊

December 15, 2023

This app was a god send to fix an ongoing issue of the same questions coming through on our customer service email.

Once installed, it was easy to configure the categories, FAQ's and design for our website. Highly recommended!

Malmaison Luxe Bougie
United States
About 1 month using the app
Avocados Lab replied January 25, 2024

We're thrilled to hear that our app was a solution to your ongoing customer service email issue! It's fantastic that configuring categories, FAQs, and the design for your website was a smooth process. Thank you for the high recommendation! If you ever have more questions or need further assistance, feel free to reach out. We appreciate your positive feedback! 🌟😊

January 13, 2024

When choosing an option for my website, there were so many FAQ pages to pick from. I am so glad that after some research I chose the HelpLab FAQ Page app. It was very easy to set up, and I love that I will also be able to add it to my product and check out pages as well.

I am still very new at this, and had a couple questions in the process and Bhushan replied very quickly, and helped solve the problem right away.

I highly recommend!

GetMyFloors.com
United States
About 17 hours using the app
Avocados Lab replied January 25, 2024

We're thrilled to hear that you chose the HelpLab FAQ Page app after your research and that the setup process was easy for you. It's great to know that you appreciate the flexibility of adding it to your product and checkout pages. We understand that starting out can come with questions, and we're glad Bhushan could provide quick and effective assistance. Thank you for recommending us! If you ever have more questions or need further support, feel free to reach out. Happy exploring with HelpLab! 🚀🌟

December 6, 2023

By far the absolute best app on the market!!! This will make many top apps of 2024 lists guaranteed. The straightforward design setup nicely around my brand and location options to add professionally-looking FAQ on various pages throughout my website upgraded the overall dynamic of my site beautifully. I had a technical question just to make sure I was setting things up correctly. I received a response quickly, I was extremely impressed. Not only did I receive a response to my question. I also was given a couple of tips that made an incredible difference. I look forward to additional apps by Avocados Lab!

LustDiva.com
United States
3 months using the app
Avocados Lab replied January 25, 2024

Thank you so much for your incredible review! We're thrilled to hear that you consider our app the best on the market and that it seamlessly integrates with your brand. It's fantastic to know that the design setup and location options elevated the overall dynamic of your website. We're always here to assist you with any technical questions, and we're delighted that our response was not only prompt but also helpful with additional tips. We appreciate your enthusiasm and look forward to bringing you more amazing apps in the future. Cheers to a beautifully upgraded website! 🚀🥑

November 9, 2023

Best FAQ App out there! I f you have problem with the App the support is very helpful and quick responses. I strongly recommend it!

Andrew & Cole
Switzerland
Over 1 year using the app
Avocados Lab replied November 11, 2023

Thank you so much for your kind words and recommendation! We're delighted to hear that you consider our FAQ app the best out there. It's fantastic to know that our support team could assist you quickly and effectively. If you ever have more questions or need assistance in the future, we're here for you. Thanks again for your support!

October 27, 2023

Easy setup, great value for its price and quick + helpful support. Easily recommandable.

LA SIESTA
Germany
12 months using the app
Avocados Lab replied November 11, 2023

We appreciate your fantastic feedback! It's wonderful to hear that you found the setup easy, value in the pricing, and our support quick and helpful. Thank you for recommending our app – we're thrilled to have you as a satisfied user. If there's anything more we can do for you, don't hesitate to let us know. Happy navigating!

March 29, 2020

I tried the most reviewed apps on the store and this one is great and simple. It has a business model that makes sense (10+ faq for free then you need to pay 2 dollars). Support is proactive and great. Will keep using and recommend.

Foodz
Brazil
Almost 4 years using the app
Avocados Lab replied April 5, 2020

I truly appreciate your honest feedback. It is pleasure working with you and serving your needs.

Edited February 20, 2021

A super easy to use app and the customer service is brilliant! The app's developer was in touch within minutes of sending an email for some help and was able to resolve the problem immediately. Highly recommend.

Curled Lashes
Australia
Over 3 years using the app
June 10, 2020

We added this app to our website lanternshop.com.au as we were getting a barrage of common questions, the phones have now stopped ringing and the sales have gone up. Thanks a million.

lanternshop
Australia
Over 3 years using the app
April 11, 2020

Good app and extremely easy to use.
It looks clean and very professional and with the color customization, you can easily make it follow the rest of website look.

minimanimoo
United States
Over 3 years using the app