Reviews (222)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing FAQ sections, noting its customization options that align with store branding and improve user experience. They appreciate its user-friendly interface, multimedia embedding, and scalability for handling various FAQ volumes. The app is praised for its reliable performance and smooth integration across devices. Customer support is highlighted for its responsiveness and effectiveness in resolving issues promptly.
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I would highly recommend this app! Extremely easy to use and the developer is awesome at answering any questions!! I'm so happy that I installed this for my website, the FAQ page looks absolutely amazing and professional!!
Thank you so much for your glowing recommendation! We're thrilled to hear that you're finding our app easy to use and that you're pleased with the professional look it's giving to your website's FAQ page. We strive to provide excellent support, so it's wonderful to know that you've had a positive experience with our developer. If you ever have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope our app continues to serve you well!
Good app and extremely easy to use.
It looks clean and very professional and with the color customization, you can easily make it follow the rest of website look.
You NEED this for your FAQ page. I've tried a few different "FAQ/Help Desk" apps and Easy FAQ has been the most user-friendly and customizable. The free plan is perfect if you only need to list up to 10 questions and you are still able to customize the page with your brand colors (by hex code - big plus!) and create a custom URL with the free plan. The paid plans are super affordable compared to similar apps and the ease of use and overall design of this app is worth every penny! The developer even reached out to me directly as I was building my FAQ page to say hello and offer support, which I really appreciated. You can tell that a lot of thought went into developing this app and it is exactly what I was looking for in a FAQ page :)
Added this app to 3 of our websites...really easy to customize with great tech support. Definitely worth it. Thanks guys
So thrilled to have you onboard! Thanks a lot for such a nice review :) Your satisfaction is always our top priority.
This is a fabulous app! Very nice looking, very intuitive to use (which is highly appreciated) and the support is really quick.
The app works great and has wide range of customizable aspects. Unfortunately the app doesn't work with the translation app "langify", so I have to wait for shopify to fix the problem, to use the app. But I am hooked with this one! Also Pratik is a very kind developer.
Greetings, Linda
Thanks for such honest review Linda. It was pleasure working with you.
Yes, we all developer community is waiting on Shopify to fix issue around "App proxy localization". We will keep you posted once we hear back from Shopify. They haven't provided ETA for fix yet.
i would give this app 10 stars if i could to be honest. i have installed and uninstalled so many app that promised they were so user friendly, and im not even that bad with figuring things out normally. However EASY FAQ omg was THE EASIEST, MOST SELF EXPLANATORY & STRAIGHT FORWARD faq app i ever tired. I have no idea what made me click it but i am so glad i did. And as soon as i downloaded it they sent me a message and were ready to assist with any questions i had, showed me ways i could customize things based on my site theme (yes, they actually took time, went on my site and got my color code for me and everything) & then of course helped me install the link. Thank you so much for everything guys =)) Wish this app much success
Thanks for such an amazing review! We are thrilled to have you as part of the Avocados Lab family! Thank you for sharing your kind words with us. We look forward to serving you again soon!
Excellent customer support!
This app is amazing. It's easy to use and you get quick help.
Thank you so much for improving my site!
The developer and app are nothing short of amazing! Coming from someone who isn’t the most computer literate person, this app is extremely user-friendly, and I was able to set it up instantly with no problems. And if you do happen to come across a problem, the developer is more than willing to lend you a friendly helping hand. The app itself is customizable so you can tailor it to fit your specific needs – it’s near impossible to tell it’s from an app because you can effortlessly integrate it into your shop. Just give it a try, you won’t regret it!
It was pleasure working with you and delivering what you needed! Thanks for giving us opportunity and looking forward to service you again in future.
Excellent customer service. I use this app on another client website and never had any issues. Would highly recommend.
Thanks for such a nice review! Welcome onboard :)