Reviews (433)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline customer inquiries with a customizable FAQ section that enhances website professionalism. Features include keyword search, reordering, and customizable designs that match brand themes. It's easy to set up, operates smoothly without slowing down the website, and offers support for embedding on various pages. The support team is praised for their quick and effective assistance in customization and technical setups.

Edited February 20, 2021

A super easy to use app and the customer service is brilliant! The app's developer was in touch within minutes of sending an email for some help and was able to resolve the problem immediately. Highly recommend.

Curled Lashes
Australia
Over 3 years using the app
June 10, 2020

We added this app to our website lanternshop.com.au as we were getting a barrage of common questions, the phones have now stopped ringing and the sales have gone up. Thanks a million.

lanternshop
Australia
Over 3 years using the app
May 19, 2021

I've tried other FAQ apps and this is by far the best! It's so simple to use, you can easily customize and the customer service is incredibly fast, efficient and kind! I would give them more than 5 stars if I could!

Fast Fresh Orchids
United States
Over 3 years using the app
April 11, 2020

Good app and extremely easy to use.
It looks clean and very professional and with the color customization, you can easily make it follow the rest of website look.

minimanimoo
United States
Over 3 years using the app
May 2, 2021

Great costumer service to help with custom CSS and this app does exactly what I want for free! Super happy with this app.

The Love of Cats
United States
Over 3 years using the app
Avocados Lab replied May 4, 2021

Welcome onboard :) Your satisfaction is our top most priority! Thanks for such a nice review. Appreciate it.

October 28, 2021

We started with just the basic FAQ page about a year ago and upgraded to be able to add the drop downs on our product pages. Definitely worth the upgrade. Bhushan was very responsive, knowledgeable and helpful and we are very happy with how it turned out. We've never had a problem with this app!

TierraSol Studio
United States
Over 3 years using the app
Avocados Lab replied October 30, 2021

Thanks a lot for such a nice review! Always happy to help to help you succeed.

June 7, 2022

Super easy to use and customize. I really enjoy the look of it on our website. At one point I had a question about how to use one of its features, and the response time from support email was immediate. So awesome.
What a great little app! Love it :)

Brass And Winds
United States
Over 3 years using the app
Avocados Lab replied June 7, 2022

Feels so great to see such review! Thanks a lot for your valuable time writing this review. So glad you liked an app.

July 23, 2021

Very simple to use. Had a technical query that was solved very fast and the result was great. Thank you!

Parkes Running
United Kingdom
Over 3 years using the app
Avocados Lab replied July 24, 2021

Thanks for such a nice review! Always happy to help and get you move faster :)

December 8, 2020

Really great easy-to-use app, with the power and flexibility to customise where required. Even more impressive given it's priced better than most of its competitors. Great support too.

Aussielent
Australia
About 3 years using the app
Avocados Lab replied December 12, 2020

Thanks a lot for your review! Customer satisfaction and ability to customize flexibly and easily is our number one priority :)

September 30, 2020

Excellent app! Very easy to set up and manage. Even better than the app is the support team behind the app. Very helpful and quick. 5 Stars!!

SOROSE
Germany
About 3 years using the app