Reviews (439)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for reducing repetitive customer inquiries with a professional FAQ section that's easy to set up and customize, including multimedia embedding. It's noted for not slowing down websites and integrating smoothly with Shopify themes. The support team is highlighted for their quick and proactive assistance. Suitable for all business sizes, it offers a free plan with scalable paid options.
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I would highly recommend this app! Extremely easy to use and the developer is awesome at answering any questions!! I'm so happy that I installed this for my website, the FAQ page looks absolutely amazing and professional!!
Thank you so much for your glowing recommendation! We're thrilled to hear that you're finding our app easy to use and that you're pleased with the professional look it's giving to your website's FAQ page. We strive to provide excellent support, so it's wonderful to know that you've had a positive experience with our developer. If you ever have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope our app continues to serve you well!
Sehr hilfreiche App und ganz einfach auch für die nicht fortgeschrittene Nutzer. Besonderes schätze ich das beim Problemen bekommt man schnelle und ausführliche Hilfe.
We love this app for our client. It was easy to use and LOVE THE SUPPORT TEAM. They were quick to answer and assist with all questions. I give this FIVE STARS ALL THE WAY. download now.
Its really stylish and helped us to get rid of lots of customer questions.
We are very pleased with it. Also the support is excellent.
I tried the most reviewed apps on the store and this one is great and simple. It has a business model that makes sense (10+ faq for free then you need to pay 2 dollars). Support is proactive and great. Will keep using and recommend.
I truly appreciate your honest feedback. It is pleasure working with you and serving your needs.
A super easy to use app and the customer service is brilliant! The app's developer was in touch within minutes of sending an email for some help and was able to resolve the problem immediately. Highly recommend.
Best Service E-Mail! Thank so much for your help
We're delighted to hear that you had such a positive experience with our email support service! Thank you for your kind words, and we're always here to assist you whenever you need it.
We added this app to our website lanternshop.com.au as we were getting a barrage of common questions, the phones have now stopped ringing and the sales have gone up. Thanks a million.
I've tried other FAQ apps and this is by far the best! It's so simple to use, you can easily customize and the customer service is incredibly fast, efficient and kind! I would give them more than 5 stars if I could!
Good app and extremely easy to use.
It looks clean and very professional and with the color customization, you can easily make it follow the rest of website look.