Reviews (223)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing FAQ sections, noting its customization options that align with store branding and improve user experience. They appreciate its user-friendly interface, multimedia embedding, and scalability for handling various FAQ volumes. The app is praised for its reliable performance and smooth integration across devices. Customer support is highlighted for its responsiveness and effectiveness in resolving issues promptly.

August 4, 2023

This app is great, and we had alot of support form the online chat where needed when we didnt know how to do something. highly recommend :)

VDM THE LABEL
United States
About 2 years using the app
July 20, 2023

Thanks for providing an easy to install and set up FAQ application - and it does what we need for our site without any issues.

I have only needed support once and that turned out to be a Shopify issue, but I had an immediate response.

thanks Bev

Ecodownunder
Australia
About 2 years using the app
Avocados Lab replied July 22, 2023

Thank you so much for taking the time to leave such a kind review! I'm thrilled to hear that our FAQ application was easy to install and set up, and that it fulfills your needs perfectly without any problems. Your satisfaction is our ultimate goal, and we're delighted that our product aligns so well with your stores requirements!

August 3, 2023

A good app that does what it is supposed to. We used it for many years and only moved on because our current theme has an FAQ template.

The Rotten Fruit Box
Portugal
About 2 years using the app
Avocados Lab replied August 4, 2023

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that our app served you well for many years and met your needs. It's always a pleasure to know that our users have found value in what we offer. While you've moved on, we're glad our app was a part of your journey. If your needs ever change in the future, we'd be more than happy to welcome you back. Thank you again for your support and kind words!

January 5, 2023

Quick responses from the developer and it works very well. Simple to use and does the exact job I needed.

Get Heath Fit
United States
About 2 years using the app
Avocados Lab replied January 8, 2023

Welcome onboard! Thanks a lot for such a nice review.

April 26, 2023

Just wanted to say thankyou for this excellent FAQ ap. I wanted to add a clear FAQ in a style of an accordion that makes it easy for customers to open up that area and it does also help build some trust with my customers. Also thanks for the super quick support from Brushan.

www.thepurr-low.com
Australia
Almost 2 years using the app
Avocados Lab replied April 28, 2023

So happy to read such a nice review! Thanks again for spending time and writing a review. Welcome onboard!

June 12, 2024

Easy to use annd works well for our use case
Super responsive and nice developer answers questions immediately

natüür
Germany
Over 1 year using the app
December 20, 2022

Hands down my favourite FAQ app. It's clean, intuitive and the support is incredible. Never been a time when Bhushan didn't sort things for me. 5/5, recommended to everyone!

Vasu Mittal
India
Over 1 year using the app
Avocados Lab replied January 2, 2023

So happy to read such satisfying review! So glad you chose us over others for your store. Welcome onboard!

November 9, 2023

Best FAQ App out there! I f you have problem with the App the support is very helpful and quick responses. I strongly recommend it!

Andrew & Cole
Switzerland
Over 1 year using the app
Avocados Lab replied November 11, 2023

Thank you so much for your kind words and recommendation! We're delighted to hear that you consider our FAQ app the best out there. It's fantastic to know that our support team could assist you quickly and effectively. If you ever have more questions or need assistance in the future, we're here for you. Thanks again for your support!

February 24, 2023

I have tried a few of the apps for FAQs and product questions. So far I Iike this one because it's simple but also quiet adaptable. With other apps I often hit issues because they only work on shopify 1 or shopify 2 themes. With this app there a few different ways to implement it. You don't end having to uninstall it and go and find another app!

mk whistles
United Kingdom
Over 1 year using the app
Avocados Lab replied February 24, 2023

Happy to see such satisfactory review! Thanks for being a merchant from such a long time. Glad to see that you found app very easy to use.

May 31, 2023

This is a straight forward solution to a most needed resource on every website: a FAQ section.

100% customizable and easy to follow steps to ensure that the FAQ page or section created matches the brand or look of the site.

Reorganize questions, add sections, add menu to jump directly to sections. show/hide questions... you name it, this app has it all.

The app is fully backed by a an experienced dev team that will stop at nothing to help you set things up the right way.

Honeycomb Workshop
United States
Over 1 year using the app
Avocados Lab replied June 1, 2023

Thank you so much for your wonderful review! We're thrilled to hear that you found our FAQ solution to be exactly what you needed for your store.

We designed our app with customization and ease of use in mind, so it's great to know that you found it 100% customizable and easy to follow. We believe that every store should have a well-organized FAQ section that aligns with its brand and appearance, and we're glad that our solution helped you achieve that.

Our dedicated development team takes great pride in their work, and we're grateful for your kind words about their expertise and commitment. We're always here to assist you and ensure that you set things up just the way you want them. Feel free to reach out to us anytime if you need further assistance or have any questions.

Thank you once again for choosing our app and for taking the time to share your positive experience. We truly appreciate your support, and we look forward to serving you even better in the future!