Reviews (422)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its affordability, intuitive design, and easy navigation. They value the customization options for creating brand-aligned FAQ pages and the ease of setup and management. The support team is praised for their quick and effective assistance. Merchants see the app as a tool to lessen customer service workload and enhance customer trust. Some have requested for features like indexing FAQ as distinct URLs. The multi-language support is also well-received. The app is recommended for its professional look, user-friendliness, and potential to increase sales.
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We are absolutely in love with this app! It offers a wide range of features and the developer is exceptionally responsive and prompt in addressing any concerns. We had encountered an issue where we lost all our FAQs, but the support team was incredibly helpful in restoring everything seamlessly.
Thank you so much for your wonderful review! I'm thrilled to hear that you love our app and have found it to be valuable with its wide range of features. Our team takes great pride in providing excellent support, and we're glad that we could promptly address your concerns and restore your FAQs seamlessly which were deleted manually by mistake by your team member. We do have encrypted backups which makes restore process easy and seamless.
Thanks again and welcome onboard.
I would highly recommend using this FAQ app. It's very easy. The creator of this app is very kind and helpful. The app itself is easy to navigate and is also customizable.
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our FAQ app and finding it easy to use. Our team works hard to provide a seamless experience, and it's wonderful to know that you appreciate it. If you ever have any questions or need further assistance, don't hesitate to reach out. Happy navigating!
The app is a great app to use. However, I was surprised by how good the customer support was in helping us out with an issue we encountered. In no time they resolved it swiftly. Great app and great customer service. 100% recommended.
Thank you for your glowing review of our app! We're delighted to hear that you find it to be a great tool to use. Our team has worked hard to create a user-friendly and enjoyable experience, so your kind words are truly rewarding.
We're also thrilled that our customer support team was able to assist you promptly and efficiently. Providing top-notch customer service is a priority for us, and your satisfaction is our ultimate goal. Your recommendation means a lot to us, and we're committed to maintaining the same level of excellence for all our users.
Thank you once again for choosing our app and for sharing your positive experience. If you ever need any further assistance or have any feedback, feel free to reach out. We're here to help!
amazing app, a little difficult when first trying to set up so I do recommend making a clearer guided tutorial for how to do that and a step-by-step process for new users.
Thank you for your valuable feedback! We're delighted to hear that you find our app amazing. We'll definitely take your suggestion to heart and work on creating a more detailed setup tutorial for new users. Your input is incredibly helpful in making our app even better. If you ever have more suggestions or questions, please feel free to share. We're here to assist you every step of the way!
I had a few problems trying to install this app at first, (problems with my computer, not with the app), so I contacted the developer for assistance. I have to say that his level of support was truly exceptional! He answered all of my emails within minutes and didn't stop helping until we'd resolved the issue. I've not often experienced technical support as good as this so I felt it was worth mentioning.
Regarding the app, it does everything I need from an FAQ page, easy to set up, easy to try out different colour combinations etc. and intuitive to use. I can definitely recommend.
Thank you so much for your kind words and recommendation! We're thrilled to hear about your positive experience with our app and support. Your feedback means a lot to us. If you ever need further assistance, feel free to reach out. Happy using! 😊🌟
Great support and help are ready. You will receive the prompt answer quickly if you don't understand how to code.
Thank you for your fantastic review! Providing quick and helpful assistance is a top priority for us, and we're delighted that we could promptly address your questions, even if coding was a bit challenging! Always happy to help :)
amazing support and it's the easiest way to add a great looking FAQ
Thank you for your kind words! We're thrilled to hear that you find our support amazing and that our app provides the easiest way to add a great-looking FAQ. If you ever have more feedback or need assistance, feel free to reach out. We appreciate your support!
Great app and even better service!
Thank you for the positive review! We're delighted to hear that you think our app is great, and we're even more pleased that you found our service to be better. If you ever have more feedback or need assistance, feel free to reach out. We're here to help and appreciate your support!
The app itself and the developer behind it are amazing! The guy helped me resolve all my issues in no time. Highly recommend!
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our app and our developer. If you ever need further assistance, feel free to reach out. We truly appreciate your recommendation! 😊🌟
easy to use, amazing, fast and reliable support
Thank you for the wonderful feedback! We're thrilled to hear that you find our app easy to use and appreciate our amazing, fast, and reliable support. If you ever need assistance or have any questions, don't hesitate to reach out. We appreciate your support!