Reviews (429)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.

July 27, 2023

I like this app very much, it helps me a lot!
He can be very helpful and the people are very nice and I am very happy with it

Urevo
Hong Kong SAR
About 24 hours using the app
Avocados Lab replied July 28, 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and finding it helpful. Our team takes pride in providing excellent service, and we're delighted to have made you happy. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help you anytime!

May 18, 2022

We just installed the app today but from what I have seen so far the app is highly customizable, the developer is quick to respond & super helpful with making adjustments for little things I could not do myself manually within the app. Thank you!

Routine Olfactory Lab
Canada
About 24 hours using the app
Avocados Lab replied May 18, 2022

Thank you for such a nice review! Those words really mean a lot.

May 7, 2020

Well crafted and easy to use. Easy to customize. Set it up fairly quickly. Worth a trial use for your shop.

Ergo Standing Desks
United States
About 24 hours using the app
November 1, 2022

This is exactly what we were looking for on our FAQ page. We can now organize all our FAQs in a well laid out and well branded page. The team was hugely helpful in all my questions. Highly recommend.

Back on Track USA
United States
About 23 hours using the app
Avocados Lab replied November 1, 2022

Happy to see such satisfactory review. Glad to hear that app exactly met your needs to elevate your support experience.

October 11, 2022

Already my second shop where I use this app. Very user-friendly + awesome support if something has to be adjusted

NIL&MON
Germany
About 23 hours using the app
Avocados Lab replied October 11, 2022

So happy to read that you liked app so much that you decided to install on your new shop! Thanks for constant support & hoping to provide you such support for years to come! Welcome onboard!

October 30, 2021

Perfect, easy to set up, easy to install - very fast support for one minor question. Our FAQ page looks great - much easier than building one in-house. Well recommended.

Healthy Human
United States
About 22 hours using the app
Avocados Lab replied November 11, 2021

So thankful for your review! Appreciate it so much! Welcome onboard.

October 28, 2022

Installed this app yesterday and it fit our requirements, on a technical front, perfectly straight out of the box. We wanted to switch up some of the styling but weren't able to do this with the default settings and without any coding experience, we had to use the support button. Bhushan got back to us pretty much immediately and was able to implement a bit of custom CSS that sorted exactly what we needed. I highly recommend using this app, not just because it works really well, but because the support is top-notch.

MacGregor and MacDuff
United Kingdom
About 22 hours using the app
Avocados Lab replied October 28, 2022

Thanks for writing such detailed reviews! Really means a lot when merchant takes extra effort to recognize an app. Glad you liked support along with the app.

Edited May 14, 2020

I love the look of this app. At first, I was having trouble integrating it into Shopify...I reached out to the email contact and they were so quick to respond! After some suggestions, I decided to call instead and he walked me through the installation step by step until it was installed exactly the way I wanted. I would highly recommend this app for FAQ's!!

Meredith Kahn Jewelry
United States
About 17 hours using the app
May 2, 2022

I used this app for faq on my product. It like really clean and fits perfectly with my site. The developer is very efficient, super nice, and helpful. It’s my first time paying for a app monthly as I’m new to Shopify. I have to say, I don’t mind with this level of service received and how well the app works.

bellamonroehair
United States
About 16 hours using the app
Avocados Lab replied May 2, 2022

Thanks a ton for such a nice review! Appreciate it a lot.

January 4, 2021

I used this app and continue to use it on every one of my product pages, it is so easy to use, the support is absolutely phenomenal, I cannot thank Avocados Labs enough! Over the moon :)

Scrunchie Time
Australia
About 16 hours using the app