Reviews (429)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.

January 19, 2021

Looks great, works great, and when I needed support on an issue they fixed it for me literally within 5 minutes after emailing them. Would recommend.

Yop & Tom
United Kingdom
About 14 hours using the app
March 5, 2022

It's a very comfortable app. The quality is so high that it doesn't seem to be free.
Also, when I asked how to use this app, the developer kindly taught me.
I am very satisfied.

Yoshitetto Camera
Japan
About 13 hours using the app
Edited November 10, 2021

It works perfectly with Showcase theme and compatible also with Transcy translator app. I had a minor design problem, the support was very quick and helpful and solved my problem without any delay. I wish I got the same service from all of 3rd party app support...

concretejewels
Hungary
About 12 hours using the app
Avocados Lab replied November 12, 2021

So glad to hear that! Always happy to help you succeed! Welcome onboard :)

October 9, 2020

Love this app, it has transformed my FAQ page from what was a long page of nothing but dense-looking text into a clean, organised layout which is immediately engaging for my site visitors. Support is prompt, which I always appreciate. A simple, intuitive app to use (which is a bonus!) Very happy to recommend!

Caravan Cover Shop
Australia
About 12 hours using the app
April 22, 2020

I've tested multiple FAQ apps and this is by far the cleanest, most effective & professional-looking FAQ in the market and is mobile optimized (which is crucial). Talked to the app developer and he's awesome and responds quickly to help. A+ (This is my first time leaving a review on the app store)

TrueHarness™
France
About 10 hours using the app
Avocados Lab replied April 22, 2020

Thank you for your review! It was pleasure working with you and we are looking forward to work together again in the future :)

Edited March 13, 2022

More than outstanding app and support. Never experienced such a fast and competent support in a Shopify App before. Highly recommend! 100/100

Seifenfeestore
Germany
About 8 hours using the app
Avocados Lab replied March 14, 2022

Your satisfaction is a top priority so glad you recognized that. Always happy to help whenever needed.

April 11, 2020

I had a fantastic experience getting help setting this up in my store - very knowledgeable, friendly and patient! Highly recommend.

Made By Bees
Canada
About 7 hours using the app
March 1, 2022

Great app! Easy to use and very good looking. The support is amazing, very friendly and professional.
I definitely recommend this app if you are looking for a great looking FAQ page for your store.

Berryconcept Shop
Netherlands
About 7 hours using the app
Avocados Lab replied March 1, 2022

Thanks a ton for such a lovely review and recommendation! Welcome onboard :)

March 29, 2022

Great App does exactly what it says. Really easy to use and even when I did need a little help Bhushan was fantastic and responded immediately.

CHARGit Store
United Kingdom
About 7 hours using the app
Avocados Lab replied March 29, 2022

Wow! Thank you so much really for saying such good things about app and myself. Your satisfaction really means a lot. Welcome onboard.

September 2, 2021

I totally recommend this app, easy and very practical. Plus great customer service. They solved all the problems in less than five minutes and offered more help. Very good experience.

U-Hombre
Australia
About 5 hours using the app
Avocados Lab replied September 8, 2021

Thanks for such a nice review! Appreciate it. Your satisfaction really matters to us!