Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability, intuitive design, and ease of navigation. They value its customization options and user-friendly setup, which allows for the creation of brand-cohesive FAQ pages. Features such as adding professional FAQs on various pages and multi-language support are highly praised. Merchants report excellent performance and exceptional technical support, notably from Bhushan. The app is recognized for reducing customer service workload and boosting website SEO. Its support for custom CSS settings and ability to integrate FAQs anywhere on the site are also commended.

June 1, 2022

We're only in the initial stages of setup but the app is great so far and the support is fantastic, would highly recommend,

Greenhouses Direct - UK
United Kingdom
About 4 hours using the app
Avocados Lab replied June 1, 2022

Thank you so much for leaving review at such an early stage! So glad that you already loving an app! Welcome onboard.

Edited March 14, 2022

I used free version, it´s easy to customize and it works good.
If you need support they are very kind and fast on the reply.

MundoLimol
Uruguay
About 4 hours using the app
Avocados Lab replied March 14, 2022

Thanks for review really! It really means a lot :) Merchant satisfaction has always been a top priority so glad you found app easy to customize!

Edited April 26, 2020

You NEED this for your FAQ page. I've tried a few different "FAQ/Help Desk" apps and Easy FAQ has been the most user-friendly and customizable. The free plan is perfect if you only need to list up to 10 questions and you are still able to customize the page with your brand colors (by hex code - big plus!) and create a custom URL with the free plan. The paid plans are super affordable compared to similar apps and the ease of use and overall design of this app is worth every penny! The developer even reached out to me directly as I was building my FAQ page to say hello and offer support, which I really appreciated. You can tell that a lot of thought went into developing this app and it is exactly what I was looking for in a FAQ page :)

Garden Republic
United States
About 3 hours using the app
April 22, 2021

Added this app to 3 of our websites...really easy to customize with great tech support. Definitely worth it. Thanks guys

Jekyll and Hide Australia
Australia
About 3 hours using the app
Avocados Lab replied April 22, 2021

So thrilled to have you onboard! Thanks a lot for such a nice review :) Your satisfaction is always our top priority.

June 24, 2022

Amazing app and even better support in setting up.
Does exactly what it says on the tin, highly recommend

ClareLouiseHair
United Kingdom
About 2 hours using the app
Avocados Lab replied June 24, 2022

So glad to hear this and always happy to help you succeed! Welcome onboard.

January 22, 2021

This is a fabulous app! Very nice looking, very intuitive to use (which is highly appreciated) and the support is really quick.

HouseofDogs.no
Norway
About 2 hours using the app
March 25, 2020

The developer and app are nothing short of amazing! Coming from someone who isn’t the most computer literate person, this app is extremely user-friendly, and I was able to set it up instantly with no problems. And if you do happen to come across a problem, the developer is more than willing to lend you a friendly helping hand. The app itself is customizable so you can tailor it to fit your specific needs – it’s near impossible to tell it’s from an app because you can effortlessly integrate it into your shop. Just give it a try, you won’t regret it!

Body Back Company
United States
About 2 hours using the app
Avocados Lab replied April 5, 2020

It was pleasure working with you and delivering what you needed! Thanks for giving us opportunity and looking forward to service you again in future.

May 6, 2020

Fantastic support and great looking FAQ. I like the customization feature and how easy it is use and operate. On top of it all, the support is immediately. Download this app! You won't regret it.

Abyssinian Kiosk
United States
About 2 hours using the app
April 20, 2020

You get a lot in the free edition of the app - it is very easy to use once you're in. It offers two basic layouts in the free edition both of which are fine (both can be customised with your own colours). I emailed with a quick question which was replied to within 5 minutes and was extremely helpful.

Scutes
United Kingdom
About 1 hour using the app
April 16, 2021

Fast, helpful support and very user-friendly app! Provides extensive customization so it matches perfectly on our site.

Sunvilla
United States
About 1 hour using the app
Avocados Lab replied April 16, 2021

Welcome onboard :) We are so glad that you liked our app! Easy of use & flexibility is our number one goal for this app.