Reviews (422)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability, intuitive design, and easy navigation. They value the customization options for creating brand-aligned FAQ pages and the ease of setup and management. The support team is praised for their quick and effective assistance. Merchants see the app as a tool to lessen customer service workload and enhance customer trust. Some have requested for features like indexing FAQ as distinct URLs. The multi-language support is also well-received. The app is recommended for its professional look, user-friendliness, and potential to increase sales.

Edited March 13, 2022

More than outstanding app and support. Never experienced such a fast and competent support in a Shopify App before. Highly recommend! 100/100

Seifenfeestore
Germany
About 8 hours using the app
Avocados Lab replied March 14, 2022

Your satisfaction is a top priority so glad you recognized that. Always happy to help whenever needed.

April 11, 2020

I had a fantastic experience getting help setting this up in my store - very knowledgeable, friendly and patient! Highly recommend.

Made By Bees
Canada
About 7 hours using the app
March 1, 2022

Great app! Easy to use and very good looking. The support is amazing, very friendly and professional.
I definitely recommend this app if you are looking for a great looking FAQ page for your store.

Berryconcept Shop
Netherlands
About 7 hours using the app
Avocados Lab replied March 1, 2022

Thanks a ton for such a lovely review and recommendation! Welcome onboard :)

March 29, 2022

Great App does exactly what it says. Really easy to use and even when I did need a little help Bhushan was fantastic and responded immediately.

CHARGit Store
United Kingdom
About 7 hours using the app
Avocados Lab replied March 29, 2022

Wow! Thank you so much really for saying such good things about app and myself. Your satisfaction really means a lot. Welcome onboard.

September 2, 2021

I totally recommend this app, easy and very practical. Plus great customer service. They solved all the problems in less than five minutes and offered more help. Very good experience.

U-Hombre
Australia
About 5 hours using the app
Avocados Lab replied September 8, 2021

Thanks for such a nice review! Appreciate it. Your satisfaction really matters to us!

June 1, 2022

We're only in the initial stages of setup but the app is great so far and the support is fantastic, would highly recommend,

Greenhouses Direct - UK
United Kingdom
About 4 hours using the app
Avocados Lab replied June 1, 2022

Thank you so much for leaving review at such an early stage! So glad that you already loving an app! Welcome onboard.

Edited March 14, 2022

I used free version, it´s easy to customize and it works good.
If you need support they are very kind and fast on the reply.

MundoLimol
Uruguay
About 4 hours using the app
Avocados Lab replied March 14, 2022

Thanks for review really! It really means a lot :) Merchant satisfaction has always been a top priority so glad you found app easy to customize!

Edited April 26, 2020

You NEED this for your FAQ page. I've tried a few different "FAQ/Help Desk" apps and Easy FAQ has been the most user-friendly and customizable. The free plan is perfect if you only need to list up to 10 questions and you are still able to customize the page with your brand colors (by hex code - big plus!) and create a custom URL with the free plan. The paid plans are super affordable compared to similar apps and the ease of use and overall design of this app is worth every penny! The developer even reached out to me directly as I was building my FAQ page to say hello and offer support, which I really appreciated. You can tell that a lot of thought went into developing this app and it is exactly what I was looking for in a FAQ page :)

Garden Republic
United States
About 3 hours using the app
April 22, 2021

Added this app to 3 of our websites...really easy to customize with great tech support. Definitely worth it. Thanks guys

Jekyll and Hide Australia
Australia
About 3 hours using the app
Avocados Lab replied April 22, 2021

So thrilled to have you onboard! Thanks a lot for such a nice review :) Your satisfaction is always our top priority.

June 24, 2022

Amazing app and even better support in setting up.
Does exactly what it says on the tin, highly recommend

ClareLouiseHair
United Kingdom
About 2 hours using the app
Avocados Lab replied June 24, 2022

So glad to hear this and always happy to help you succeed! Welcome onboard.