Reviews (430)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.
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Well crafted and easy to use. Easy to customize. Set it up fairly quickly. Worth a trial use for your shop.
I was struggling with putting parts of my FAQs onto relevant pages and then I started using this app. It is great value for money, easy to use and the customer support is exceptional! Thoroughly recommend.
Your satisfaction really makes us proud & happy! So glad you found immediate value from an app. Welcome onboard!
I love the look of this app. At first, I was having trouble integrating it into Shopify...I reached out to the email contact and they were so quick to respond! After some suggestions, I decided to call instead and he walked me through the installation step by step until it was installed exactly the way I wanted. I would highly recommend this app for FAQ's!!
I used this app and continue to use it on every one of my product pages, it is so easy to use, the support is absolutely phenomenal, I cannot thank Avocados Labs enough! Over the moon :)
Looks great, works great, and when I needed support on an issue they fixed it for me literally within 5 minutes after emailing them. Would recommend.
Love this app, it has transformed my FAQ page from what was a long page of nothing but dense-looking text into a clean, organised layout which is immediately engaging for my site visitors. Support is prompt, which I always appreciate. A simple, intuitive app to use (which is a bonus!) Very happy to recommend!
I've tested multiple FAQ apps and this is by far the cleanest, most effective & professional-looking FAQ in the market and is mobile optimized (which is crucial). Talked to the app developer and he's awesome and responds quickly to help. A+ (This is my first time leaving a review on the app store)
Thank you for your review! It was pleasure working with you and we are looking forward to work together again in the future :)
I had a fantastic experience getting help setting this up in my store - very knowledgeable, friendly and patient! Highly recommend.
I totally recommend this app, easy and very practical. Plus great customer service. They solved all the problems in less than five minutes and offered more help. Very good experience.
Thanks for such a nice review! Appreciate it. Your satisfaction really matters to us!
You NEED this for your FAQ page. I've tried a few different "FAQ/Help Desk" apps and Easy FAQ has been the most user-friendly and customizable. The free plan is perfect if you only need to list up to 10 questions and you are still able to customize the page with your brand colors (by hex code - big plus!) and create a custom URL with the free plan. The paid plans are super affordable compared to similar apps and the ease of use and overall design of this app is worth every penny! The developer even reached out to me directly as I was building my FAQ page to say hello and offer support, which I really appreciated. You can tell that a lot of thought went into developing this app and it is exactly what I was looking for in a FAQ page :)