Reviews (428)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline customer service by reducing repetitive inquiries with a detailed FAQ section. It offers extensive customization options for seamless brand integration and features like search functionality and keyword tagging, enhancing website professionalism and usability. The setup process is straightforward, and the app operates reliably without slowing down the website. Support is frequently praised for its responsiveness and effectiveness, especially in assisting with customizations and technical issues, helping merchants fully leverage the app's features for improved customer service efficiency.

February 22, 2023

Great app... easy to use and export/import across stores... good support from the enthusiastic developer... we're very happy with it.

ThickTails (EU)
United Kingdom
About 1 hour using the app
Avocados Lab replied February 22, 2023

Made my day really! So happy to read such a nice review. Glad to see that you've installed app on your multiple stores.

July 31, 2022

Great App. Love that it offers the simple features I require and doesn't charge me for it :) Great Job, keep doing good work!

Haydawn Studio
United Kingdom
About 1 hour using the app
Avocados Lab replied July 31, 2022

Your review really means a lot! Glad to hear that you found app really useful.

January 22, 2023

Amazing app, wonderful support—so fast and answered the question right away. Super intuitive app that can be customized to fit your design, just what I was looking for. Thank you!

Off Center Clothing
United States
About 1 hour using the app
Avocados Lab replied January 22, 2023

Happy to hear that you found app customizable based on your needs and design! Welcome onboard!!

November 16, 2021

I was struggling with putting parts of my FAQs onto relevant pages and then I started using this app. It is great value for money, easy to use and the customer support is exceptional! Thoroughly recommend.

DID Electrical
Ireland
37 minutes using the app
Avocados Lab replied November 16, 2021

Your satisfaction really makes us proud & happy! So glad you found immediate value from an app. Welcome onboard!