Reviews (422)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordability, intuitive design, and easy navigation. They value the customization options for creating brand-aligned FAQ pages and the ease of setup and management. The support team is praised for their quick and effective assistance. Merchants see the app as a tool to lessen customer service workload and enhance customer trust. Some have requested for features like indexing FAQ as distinct URLs. The multi-language support is also well-received. The app is recommended for its professional look, user-friendliness, and potential to increase sales.

November 16, 2021

I was struggling with putting parts of my FAQs onto relevant pages and then I started using this app. It is great value for money, easy to use and the customer support is exceptional! Thoroughly recommend.

DID Electrical
Ireland
37 minutes using the app
Avocados Lab replied November 16, 2021

Your satisfaction really makes us proud & happy! So glad you found immediate value from an app. Welcome onboard!

November 4, 2023

Nul pas en Français!

NanaChic
France
7 minutes using the app
Avocados Lab replied November 14, 2023

Oh, look who dropped by our app like a ninja with a one-star review – our competitor! They must have mistaken us for a limbo contest, because they're trying to lower our app ranking by giving us 1 star review!

First off, our translation feature has been groovin' for a solid 2+ years, so props to our competitor for not winning the "App Feature Detective of the Year" award. Better luck next time, Sherlock!

And seriously, 7 minutes after installation? That's some speedy reviewing! We didn't even have time to break out the welcome dance. Maybe next time they can give our app the attention it deserves before making their grand exit.

Oh, and did we mention the Shopify shenanigans? Apparently, our competitor's 1-star review spree got them in hot water – Shopify froze their store like it's a scene from a winter blockbuster. Looks like karma is quicker than their reviewing skills.