Reviews (422)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its affordability, intuitive design, and easy navigation. They value the customization options for creating brand-aligned FAQ pages and the ease of setup and management. The support team is praised for their quick and effective assistance. Merchants see the app as a tool to lessen customer service workload and enhance customer trust. Some have requested for features like indexing FAQ as distinct URLs. The multi-language support is also well-received. The app is recommended for its professional look, user-friendliness, and potential to increase sales.
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Fast response to my inquiries and provides great assistance to my problem. I would recommend this app because of the service I'm receiving. Thank you
Thank you for your kind words! We're delighted to know that you appreciate our fast responses and the great assistance provided to solve your problems. Your recommendation means a lot to us, and we're grateful for your support.
I like this app very much, it helps me a lot!
He can be very helpful and the people are very nice and I am very happy with it
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and finding it helpful. Our team takes pride in providing excellent service, and we're delighted to have made you happy. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help you anytime!
L'interface est très facile et conviviale à utiliser. L'application est également très complète et offre de nombreuses options pour mettre sur pied sa FAQ et la personnaliser. Lorsque j'ai eu une question, le service à la clientèle s'est rendu disponible rapidement pour adresser ma question.
Nous sommes ravis d'apprendre que l'interface de notre application est facile et conviviale à utiliser. C'est formidable que vous trouviez l'application complète, avec de nombreuses options pour mettre en place et personnaliser votre FAQ. Notre équipe de service à la clientèle est toujours là pour vous aider rapidement en cas de question. Merci beaucoup pour votre retour positif! N'hésitez pas à nous contacter si vous avez d'autres questions ou besoins. 🌟😊
The app is easy to use and meets most of my expectation. The developer is supportive and really nice
I tried the most reviewed apps on the store and this one is great and simple. It has a business model that makes sense (10+ faq for free then you need to pay 2 dollars). Support is proactive and great. Will keep using and recommend.
I truly appreciate your honest feedback. It is pleasure working with you and serving your needs.
A super easy to use app and the customer service is brilliant! The app's developer was in touch within minutes of sending an email for some help and was able to resolve the problem immediately. Highly recommend.
We added this app to our website lanternshop.com.au as we were getting a barrage of common questions, the phones have now stopped ringing and the sales have gone up. Thanks a million.
Good app and extremely easy to use.
It looks clean and very professional and with the color customization, you can easily make it follow the rest of website look.
Great costumer service to help with custom CSS and this app does exactly what I want for free! Super happy with this app.
Welcome onboard :) Your satisfaction is our top most priority! Thanks for such a nice review. Appreciate it.
Really great easy-to-use app, with the power and flexibility to customise where required. Even more impressive given it's priced better than most of its competitors. Great support too.
Thanks a lot for your review! Customer satisfaction and ability to customize flexibly and easily is our number one priority :)