Reviews (439)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for reducing repetitive customer inquiries with a professional FAQ section that's easy to set up and customize, including multimedia embedding. It's noted for not slowing down websites and integrating smoothly with Shopify themes. The support team is highlighted for their quick and proactive assistance. Suitable for all business sizes, it offers a free plan with scalable paid options.

February 27, 2022

The best FAQ app I've ever used. Bhushan was super helpful with the setup and very responsive to emails. The customer service is amazing. I would def recommend this app. 10/10.

Honey Hijabs
Canada
Almost 3 years using the app
Avocados Lab replied February 28, 2022

Thanks a lot for such a nice review! Merchant satisfaction has always been my top priority so glad you recognized that. Welcome onboard!

November 17, 2021

Fab app! Found it really easy to use and the customer service was great too. Spoke to the developer who was super efficient and helpful. Happy to recommend it!!

Blush and Bloo Online
Australia
Almost 3 years using the app
Avocados Lab replied December 2, 2021

So glad you liked an app & recommending us! So happy to have you onboard.

Edited April 29, 2021

I was looking for a FAQs app and this one is amazing.
It works very well and the support team is very helpful and fast.

ChinPum
Spain
Almost 3 years using the app
Avocados Lab replied May 1, 2021

Welcome onboard! Your satisfaction is our top most priority :) Glad you liked our app. Thanks for such a honest review.

October 13, 2020

This app has been a huge asset to streamlining our customer support efforts. Not only does it work wonderfully from a functional standpoint, but it also looks great as well. Reaching out to the developer was easy when we encountered an issue, and was resolved quickly! Using the app was easy to build out our FAQ page. I would highly recommend this to anyone looking to provide their customers with a professional FAQ page.

Sandboxx
United States
Over 2 years using the app
July 28, 2021

Excellent app. Exactly what we were looking for. Also, incredibly fast & helpful support from Bhushan.

Pawtion
United Kingdom
Over 2 years using the app
May 16, 2020

Ive tried other FAQ apps but this one is by far easier to use. As a small business owner building a FAQ page takes time from my busy day. Knowing how important having a well functioning FAQ page is for customers and by using this app has saved time on me and looks great!

Radical Roots
Canada
Over 2 years using the app
December 17, 2020

Great design, easy setup and outstanding customer support! I would definitely recommend Easy FAQ to anyone looking for a reliable FAQ app.

Pave
Australia
Over 2 years using the app
March 23, 2020

i would give this app 10 stars if i could to be honest. i have installed and uninstalled so many app that promised they were so user friendly, and im not even that bad with figuring things out normally. However EASY FAQ omg was THE EASIEST, MOST SELF EXPLANATORY & STRAIGHT FORWARD faq app i ever tired. I have no idea what made me click it but i am so glad i did. And as soon as i downloaded it they sent me a message and were ready to assist with any questions i had, showed me ways i could customize things based on my site theme (yes, they actually took time, went on my site and got my color code for me and everything) & then of course helped me install the link. Thank you so much for everything guys =)) Wish this app much success

Tiffy Thompson
United States
Over 2 years using the app
Avocados Lab replied April 10, 2020

Thanks for such an amazing review! We are thrilled to have you as part of the Avocados Lab family! Thank you for sharing your kind words with us. We look forward to serving you again soon!

Edited April 21, 2021

Incredible support and overall experience. We had to unexpectedly switch from another app and even though I was really stressing out Bhushan made the transition easy. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

ARCHITECTS & FAIRIES
United States
Over 2 years using the app
Avocados Lab replied April 22, 2021

Welcome onboard! So thrilled to have you and support your needs! Thanks for spending time sharing your thoughts about our app. Appreciate it. Your satisfaction is our number one priority.

April 21, 2022

Easy FAQ is a great app. It is simple to navigate and whenever we have questions, Bhushan is quick to help!

Equelle
United States
Over 2 years using the app
Avocados Lab replied April 21, 2022

So thankful for such nice words! Always happy to help.