Reviews (223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing FAQ sections, noting its customization options that align with store branding and improve user experience. They appreciate its user-friendly interface, multimedia embedding, and scalability for handling various FAQ volumes. The app is praised for its reliable performance and smooth integration across devices. Customer support is highlighted for its responsiveness and effectiveness in resolving issues promptly.
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Great response time and a willingness to help tweak CSS settings, which is huge for companies who aren't familiar with it. I also love that you can plug FAQs anywhere on your site. Recommend!!
Always happy to help whenever you need! Glad you found app really pluggable and useful for you needs!
Great app and amazing customer support! I was having an issue with formatting and the team contacted me immediately to resolve.
Thank you for such thoughtful review! Your satisfaction is my topmost priority so glad you recognized that :) Welcome onboard!
Simple and intuitive. I had some technical questions and the support was available in a flash. They really took the time to understand my needs and have provided a solution within 10 minutes. Highly recommended.
Thank you for the fantastic review! We're delighted to hear that you found our app simple and intuitive to use. Our team takes pride in offering swift and helpful support, and we're thrilled we could assist you with your technical questions. Providing timely solutions and understanding our customers' needs is always our top priority. Your recommendation means the world to us! Should you have any more questions or need further assistance, don't hesitate to reach out. We're here to help anytime!
This app is the best - Super easy to use, looks beautiful on the site and outstanding customer support. Highly recommend!
So grateful to hear this feedback! Thanks a lot for your time reviewing my app.
Wonderful app. Super easy to implement and intelligently written. Took me about 10 minutes to set it all up. App is very quick--I ran my site on Google Page Speed Insights before/after install and there was no speed detriment at all. Support was excellent and immediate for simple requested custom modifications. Pricing very fair.
Great app for an organised and good to manage FAQ, exactly what I needed. Also the Multi language support in combination with shopify markets works great.
The developer is very easy to reach and will personally make sure your questions, concerns and requests are met. Keep up the great work!
Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that our FAQ management solution aligns perfectly with your needs. It's fantastic to know that the multi-language support, especially in conjunction with Shopify markets, is serving you well.
Your kind words about our support mean a lot to us. We pride ourselves on offering excellent customer service, and it's wonderful to hear that our efforts are making a positive impact. We're always here to assist you with any questions, concerns, or requests you might have.
Your encouragement truly motivates us to keep up the great work and continue providing you with valuable solutions. If you ever need anything else, don't hesitate to reach out. We're here to help, and we look forward to supporting you further. Thanks again for choosing our app!
This FAQ app works very well for us.
We have contacted support regarding some configuration settings and Bhushan has always been very helpful and gets backs to us very quickly indeed.
We are very happy with the app, its features and its support. 5 stars
Peter
Thank you so much for such a nice review Peter! It's been pleasure working with you from so many months. Happy to have you onboard!
We started with just the basic FAQ page about a year ago and upgraded to be able to add the drop downs on our product pages. Definitely worth the upgrade. Bhushan was very responsive, knowledgeable and helpful and we are very happy with how it turned out. We've never had a problem with this app!
Thanks a lot for such a nice review! Always happy to help to help you succeed.
The best FAQ app I've ever tried. Beautiful, easy, and with an awesome support. You have all the customization options. I am paying for the higher plan and happy to use it.
Thanks a lot for such a nice review! Really appreciate you spending time & reviewing this app. Glad to serve you.
It is very easy to use and much more flexible than I expected.
I contacted support to adjust the scrolling behavior, and he responded and gave a fix right away; such a wonderful support service.
Feels so great to read such honest reviews! Glad you found app really flexible for your needs. Thanks a lot!