Reviews (429)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer support and the professional look of their websites. Key features include customizable FAQ sections that match brand aesthetics, easy reordering of questions, and keyword search capabilities. The setup and management are straightforward, with reliable performance. Exceptional customer support, especially from developer Bhushan and his team, is frequently noted, offering fast responses and proactive help with customization and technical issues.

May 27, 2020

Best. FAQ. Page. Period.

Aesthetically, your FAQ page will look beautiful and sleek. Functionality-wise, your page viewers will be able to read your FAQs with ease.

On top of that, customer service for this app is incredible. I had a simple question and received a reply in MINUTES with a solution.

I never write reviews but felt compelled to for this one. I'm surprised by how many functionalities are free, as well. Don't hesitate to add this app!

Fresh by Fai
United States
Over 2 years using the app
Edited April 10, 2020

With a substantial FAQ, Easy FAQ is a great choice. (The Search function is a nice touch!)
I tried all the FAQ's, but what convinced me was 1) the free plan 2) the high value for money with the paid plan, 3) The extremely good and proactive service-minded support.

I look forward to follow the product and see new additions.

SafeStore
Thailand
Over 2 years using the app
October 26, 2020

Customer service is phenomenal! Responded in a flash and had my problem fixed right away. Highly recommend if you're looking to build a faq.

Dahing Plants
United States
Over 2 years using the app
November 27, 2022

I'm new to Shopify and just beginning to learn what I can do with it, but I was very pleased to find this app for my FAQ. It has many options for styling so I could match my theme and it's very easy to plug in the questions and answers. When I wanted to tweak the layout, I reached out to the developer who responded immediately with the custom CSS code I needed. Very gracious, excellent customer support!

Diana West LactForms
United States
Over 2 years using the app
Avocados Lab replied November 28, 2022

Thanks a lot for spending time to write such detailed review. Appreciate it a lot. Glad to hear that app met your needs.

April 6, 2023

Great app it does exactly what i needed, I would highly recommend, and exceptional customer service
Thank you

Grow Gang
United Kingdom
About 2 years using the app
Avocados Lab replied April 22, 2023

It means so much to me! Thanks a lot for such a nice review. Welcome onboard!

Edited December 21, 2021

Met deze app heb ik mijn FAQ page opgezet. Heel handig en functioneel!
Tegen een maandelijkse betaling kun je hem ook aanpassen naar eigen smaak. De developer heeft me ook nog geholpen wat specifiekere aanpassingen te doen, super!

Ultiem Thuis
Netherlands
About 2 years using the app
Avocados Lab replied December 21, 2021

So glad to hear that you found our app valuable! Welcome onboard.

July 26, 2022

lent supporting, very attentive and thoughtful
Quick response I'm satisfied and recommend this app to everyone

CuraLife
United States
About 2 years using the app
Avocados Lab replied July 26, 2022

So glad to hear this :) Pleased to hear that you would recommend app to others! Welcome onboard!

August 4, 2023

This app is great, and we had alot of support form the online chat where needed when we didnt know how to do something. highly recommend :)

VDM THE LABEL
United States
About 2 years using the app
January 2, 2023

Incredible app! I am more than satisfied with the functions and with the excellent support. Quick responses and more than helpful!!

Alchemy Agency Group
United States
About 2 years using the app
Avocados Lab replied January 2, 2023

Glad app met all your needs and making a difference!

April 19, 2021

We were able to create a FAQ page with this app in no time. The problem we encountered was handled very promptly by the app developer. Keep up the good work!

Everyday Solver
United Kingdom
About 2 years using the app
Avocados Lab replied April 19, 2021

Your satisfaction is our top most priority :) Glad you liked our app. Thanks for such a honest review.