Reviews (439)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for reducing repetitive customer inquiries with a professional FAQ section that's easy to set up and customize, including multimedia embedding. It's noted for not slowing down websites and integrating smoothly with Shopify themes. The support team is highlighted for their quick and proactive assistance. Suitable for all business sizes, it offers a free plan with scalable paid options.
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This app, Easy FAQ, is easy to use, visually great looking on our website, and absolutely fantastic! And the customer support is truly incredible. Bhushan was quick in answering questions and very knowledgeable. The app is great and so is customer support!!! Thank you!
So thrilled to have you onboard! Your satisfaction always been our top priority! Thanks for spending your valuable time writing this review. Appreciate it.
Communication from developer is second to none. App works as advertised. No issues. Very responsive and has even incorporated my feedback.
Thanks a ton for those words! Really appreciate your valuable feedback which really helps us keeping app features close to what merchants need.
Very easy to use and the customer support is very speedy. I would definitely recommend using this app.
So glad to hear that and thanks a lot for such a nice review & recommendation.
The app is easy to set up and looks a lot better on our site than just a text list of faq's. Customer service was also prompt and helpful when we had a question.
Thank you so much for your kind review! We're delighted to hear that setting up the app was a breeze and that it's enhancing the appearance of your site with a more appealing FAQ section. Should you need any further help or have more feedback, please don't hesitate to reach out. We're here to make your experience as smooth and enjoyable as possible!
We're only in the initial stages of setup but the app is great so far and the support is fantastic, would highly recommend,
Thank you so much for leaving review at such an early stage! So glad that you already loving an app! Welcome onboard.
I've been using it for some time. It's super easy to use and highly recommend! The free trial is enough for my FAQ questions, but I will upgrade once as I grow!
Awesome app and even better customer service.
I needed some help adding some code to my theme and he totally helped me with it.
5/5
Thanks a lot for such a wonderful review! Always happy to help
Great looking FAQ's with outstanding customer service.
I like the drop down menu and the possibility to categorise questions.
Just what I am lookin for. great that you have a free plan that is not so limited!
the free plan is perfect for a website that doesn't need and extensive FAQ list. super happy with it, thank you to all the developers team
The app is great, the support is phenomenal! We had set some of the settings wrong, reached out to support, & received help from the developer in literally 3 minutes. Unheard of. Step-by-step instructions, screenshots to help us, all clearly explained. 5/5 stars! Everything can be customized. The best FAQ creator on Shopify hands down.