Reviews (222)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing FAQ sections, noting its customization options that align with store branding and improve user experience. They appreciate its user-friendly interface, multimedia embedding, and scalability for handling various FAQ volumes. The app is praised for its reliable performance and smooth integration across devices. Customer support is highlighted for its responsiveness and effectiveness in resolving issues promptly.
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This app is great! Looks good and special thanks to the developer, great service and fast responses.
Welcome onboard! It is our pleasure serving you and fulfilling your needs :)
We are absolutely in love with this app! It offers a wide range of features and the developer is exceptionally responsive and prompt in addressing any concerns. We had encountered an issue where we lost all our FAQs, but the support team was incredibly helpful in restoring everything seamlessly.
Thank you so much for your wonderful review! I'm thrilled to hear that you love our app and have found it to be valuable with its wide range of features. Our team takes great pride in providing excellent support, and we're glad that we could promptly address your concerns and restore your FAQs seamlessly which were deleted manually by mistake by your team member. We do have encrypted backups which makes restore process easy and seamless.
Thanks again and welcome onboard.
Amazing app and support! This app is amazing with a lot of features. Fast to create a FAQ page and the new template is very beautiful
Great app! Helps our customers to get the answers on the most common questions, which saves us a ton of time. Smooth and beautiful integration. Excellent customer service.
Your satisfaction is always our top most priority! So glad you liked the app.
The app is a great app to use. However, I was surprised by how good the customer support was in helping us out with an issue we encountered. In no time they resolved it swiftly. Great app and great customer service. 100% recommended.
Thank you for your glowing review of our app! We're delighted to hear that you find it to be a great tool to use. Our team has worked hard to create a user-friendly and enjoyable experience, so your kind words are truly rewarding.
We're also thrilled that our customer support team was able to assist you promptly and efficiently. Providing top-notch customer service is a priority for us, and your satisfaction is our ultimate goal. Your recommendation means a lot to us, and we're committed to maintaining the same level of excellence for all our users.
Thank you once again for choosing our app and for sharing your positive experience. If you ever need any further assistance or have any feedback, feel free to reach out. We're here to help!
highly recommended. This app is really helpful and the customs service is good. It helps us build a good FAQ part. Thank you!
I've been using this app for quite a few months now and it has cut down on a lot of the daily questions I get over and over again. I had a question about embedding a video and Bhushan was quick to answer my question. I would highly recommend this app.
Your satisfaction will always be topmost priority! Thanks a lot of recognizing that :) Happy to see that app helped you to give some time back to focus on important stuff!
We are using the app on 4 stores and it functions beautifully well!
The support is super class and always ready to help.
So glad to support all your stores! Thanks for choosing this app. It really means a lot. Welcome onboard!
I recently installed this app on my shopify store and was incredibly pleased. The app was simple to install (even for a novice like me) and looked great! Being able to blend it seamlessly with my store's functionally and brand colours just gave it that extra (umph). I had a relatively minor hiccup which I requested support on and the response was amazing! I would definitely recommend this app for any online business, large or small. When considering the cost of having this app, I chose the Professional plan which is their highest plan, ($4.99 per month), it's a no brainer!To the developer. Awesome app, keep up the great work!
The app works great and helps a lot with organizing FAQs. The translations also work well. The support is exceptionally fast, helpful and very kind.
It would be great to have the option of formatting the questions as h2 or h3. This is important for SEO.
Thank you for your wonderful review! We're thrilled to hear that our app works great and has been beneficial in organizing your FAQs. We're delighted that the translations feature meets your expectations as well.
Your kind words about our support team mean a lot to us. We strive to be exceptionally fast, helpful, and kind in assisting our valued customers like you.
Regarding the option to format questions as h2 or h3 for better SEO, we genuinely appreciate your feedback. We're always looking to improve our app, and your suggestion will be taken into serious consideration as we continue to enhance our features.
If you have any more ideas or questions, please feel free to share them with us. Your feedback is valuable, and we're committed to providing you with the best possible experience. Thank you for choosing us, and we look forward to continuing to support you!