Reviews (429)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for enhancing customer support and the professional look of their websites. Key features include customizable FAQ sections that match brand aesthetics, easy reordering of questions, and keyword search capabilities. The setup and management are straightforward, with reliable performance. Exceptional customer support, especially from developer Bhushan and his team, is frequently noted, offering fast responses and proactive help with customization and technical issues.
Refine
-
By rating
Thanks for providing an easy to install and set up FAQ application - and it does what we need for our site without any issues.
I have only needed support once and that turned out to be a Shopify issue, but I had an immediate response.
thanks Bev
Thank you so much for taking the time to leave such a kind review! I'm thrilled to hear that our FAQ application was easy to install and set up, and that it fulfills your needs perfectly without any problems. Your satisfaction is our ultimate goal, and we're delighted that our product aligns so well with your stores requirements!
A good app that does what it is supposed to. We used it for many years and only moved on because our current theme has an FAQ template.
Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that our app served you well for many years and met your needs. It's always a pleasure to know that our users have found value in what we offer. While you've moved on, we're glad our app was a part of your journey. If your needs ever change in the future, we'd be more than happy to welcome you back. Thank you again for your support and kind words!
Quick responses from the developer and it works very well. Simple to use and does the exact job I needed.
Welcome onboard! Thanks a lot for such a nice review.
This app is super easy to use and the customer service is extremely helpful and replies promptly! I highly recommend this!!!!
It was pleasure working with you! Thanks for honest review.
Really helpful customer support and was there to help me with every step of the way. Designed a great FAQ page for my site.
Super app, all the important functions and customization options...and a super quick and friendly support!
Thanks a lot for such a nice review! Your satisfaction is always my topmost priority so glad you liked the app along with its functionalities. Welcome onboard!
This is some of the best customer service I have ever received on an app, ever. Detailed responses in less than 10 minutes of even sending off a service ticket, and a well designed app that looks amazing on any website. Would highly recommend this to everyone. Great work, and once again AMAZING customer support and service. I have never left a review on an app but this is wonderful.
This means a lot! Thanks a ton for such a nice review. Your satisfaction would always be top most priority! Welcome onboard.
I'm really glad that I installed this app. It definitely exceeded my expectations. The design looks great, it's user friendly and it has great customer support. I would highly recommend this FAQ app.
Was able to help with copying over our FAQ to our secondary store. Super helpful dev, easy to work with and was eager to help! Thank you for saving me so much time.
So glad we found this app! Now, when customers have questions, we have a huge database of easy-to-find answers ready and waiting. I'm sure it will ease our customer support burden, provide a pleasing customer experience and boost sales. From a single keyword, customers can find the answer, click on a link then head to checkout (much better than filling in a contact form and waiting for answer).
So glad you found app really helpful for your use cases! Reducing your customer support time is our topmost priority! Happy to read such resonating review! Welcome onboard!