Reviews (434)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing FAQ sections on websites, noting its ability to reduce repetitive inquiries and boost site professionalism. It offers customizable features such as search functionality and direct product page integration, supports multiple languages, and is easy to install. Merchants highlight the responsive support and cost-effectiveness, with a useful free version and affordable upgrades.

August 8, 2024

I highly recommend anyone who going to have the FAQ on your site to use this app. The setup can be easily done and able to customize to suit for your brand. Also support team will help you to solve and assist on some task to minimize your time!

Lyn TH
Thailand
16 days using the app
December 27, 2020

We love this app for our client. It was easy to use and LOVE THE SUPPORT TEAM. They were quick to answer and assist with all questions. I give this FIVE STARS ALL THE WAY. download now.

Paris Michelle
United States
Almost 4 years using the app
July 1, 2021

Its really stylish and helped us to get rid of lots of customer questions.
We are very pleased with it. Also the support is excellent.

Fussmatte Individuell
Germany
Almost 4 years using the app
March 29, 2020

I tried the most reviewed apps on the store and this one is great and simple. It has a business model that makes sense (10+ faq for free then you need to pay 2 dollars). Support is proactive and great. Will keep using and recommend.

Foodz
Brazil
Almost 4 years using the app
Avocados Lab replied April 5, 2020

I truly appreciate your honest feedback. It is pleasure working with you and serving your needs.

Edited February 20, 2021

A super easy to use app and the customer service is brilliant! The app's developer was in touch within minutes of sending an email for some help and was able to resolve the problem immediately. Highly recommend.

Curled Lashes
Australia
Over 3 years using the app
February 5, 2024

Best Service E-Mail! Thank so much for your help

ZITOCASES®
Germany
Over 3 years using the app
Avocados Lab replied March 1, 2024

We're delighted to hear that you had such a positive experience with our email support service! Thank you for your kind words, and we're always here to assist you whenever you need it.

June 10, 2020

We added this app to our website lanternshop.com.au as we were getting a barrage of common questions, the phones have now stopped ringing and the sales have gone up. Thanks a million.

lanternshop
Australia
Over 3 years using the app
May 19, 2021

I've tried other FAQ apps and this is by far the best! It's so simple to use, you can easily customize and the customer service is incredibly fast, efficient and kind! I would give them more than 5 stars if I could!

Fast Fresh Orchids
United States
Over 3 years using the app
April 11, 2020

Good app and extremely easy to use.
It looks clean and very professional and with the color customization, you can easily make it follow the rest of website look.

minimanimoo
United States
Over 3 years using the app
May 2, 2021

Great costumer service to help with custom CSS and this app does exactly what I want for free! Super happy with this app.

The Love of Cats
United States
Over 3 years using the app
Avocados Lab replied May 4, 2021

Welcome onboard :) Your satisfaction is our top most priority! Thanks for such a nice review. Appreciate it.