Reviews (429)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for enhancing customer support and the professional look of their websites. Key features include customizable FAQ sections that match brand aesthetics, easy reordering of questions, and keyword search capabilities. The setup and management are straightforward, with reliable performance. Exceptional customer support, especially from developer Bhushan and his team, is frequently noted, offering fast responses and proactive help with customization and technical issues.
Refine
-
By rating
I've used this app twice and wouldn't go anywhere else! Customer support was outstanding. Thanks for a great app!
An affordable and intuitive 5-star App that is easy to navigate. An organised and easily set up and managed FAQ page. This App has great functionality, and it is customizable. Easy to follow steps ensure that the FAQ page or section created matches the brand or look of your website. If you do need assistance, my experience has been the same as the many other 5-star reviews. The level of technical support is exceptional. The best that I have experienced. Any of my questions have been answered very quickly but also Bhushan really took the time to understand my needs in order to offer the right solutions for me. I am delighted to have found this App and to have been able to provide such a positive 5-star review.
Naomi Purdy
Floribunda Publishing
Thank you so much for taking the time to share such a positive and detailed review of our app! We're thrilled to hear that you find our app affordable, intuitive, and easy to navigate. It's fantastic to know that our FAQ page setup and management met your expectations, and that you appreciate the organized structure.
We're especially glad to hear that you found the app's functionality and customization options valuable. Ensuring that our users can tailor the FAQ page to match their brand or website look is a priority for us, so it's great to know that this aspect has resonated with you.
We're incredibly proud of our technical support team, and we're delighted to hear that your experience aligns with the many other 5-star reviews. We believe in understanding your needs, and offering tailored solutions. We believe in going the extra mile for our users, and it's heartening to see that reflected in your experience.
Thank you once again for your positive feedback and for choosing our app. We're thrilled to have you as a satisfied user, and we're always here to help if you have any more questions or need further assistance. Happy navigating!
By far the absolute best app on the market!!! This will make many top apps of 2024 lists guaranteed. The straightforward design setup nicely around my brand and location options to add professionally-looking FAQ on various pages throughout my website upgraded the overall dynamic of my site beautifully. I had a technical question just to make sure I was setting things up correctly. I received a response quickly, I was extremely impressed. Not only did I receive a response to my question. I also was given a couple of tips that made an incredible difference. I look forward to additional apps by Avocados Lab!
Thank you so much for your incredible review! We're thrilled to hear that you consider our app the best on the market and that it seamlessly integrates with your brand. It's fantastic to know that the design setup and location options elevated the overall dynamic of your website. We're always here to assist you with any technical questions, and we're delighted that our response was not only prompt but also helpful with additional tips. We appreciate your enthusiasm and look forward to bringing you more amazing apps in the future. Cheers to a beautifully upgraded website! 🚀🥑
Bhushan was very quick and helpful in helping me solve the issue although it was way past midnight! Thumbs up and I definitely recommend this app to anyone who is looking for a faq table to display on your online store or below your product tabs!
Thank you so much for your kind words! We're thrilled to hear that Bhushan provided prompt and helpful assistance, even during late hours. We truly appreciate your recommendation and are delighted that our app met your needs. If you have any more questions or feedback, feel free to reach out. Happy faq-ing! 🌟
Sehr hilfreiche App und ganz einfach auch für die nicht fortgeschrittene Nutzer. Besonderes schätze ich das beim Problemen bekommt man schnelle und ausführliche Hilfe.
This app was a god send to fix an ongoing issue of the same questions coming through on our customer service email.
Once installed, it was easy to configure the categories, FAQ's and design for our website. Highly recommended!
We're thrilled to hear that our app was a solution to your ongoing customer service email issue! It's fantastic that configuring categories, FAQs, and the design for your website was a smooth process. Thank you for the high recommendation! If you ever have more questions or need further assistance, feel free to reach out. We appreciate your positive feedback! 🌟😊
I was kindly helped by Bhushan (from Helplab team) by e-mail. I was struggling with the setup for the FAQ page. I finally was able to get it down with some help and instructions.
We're delighted to hear that we could assist you with the setup for your FAQ page. We understand that getting things set up can sometimes be a challenge, and we appreciate your patience. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help make your experience with our app as smooth as possible. Thank you for choosing us! 🌟
Best FAQ App out there! I f you have problem with the App the support is very helpful and quick responses. I strongly recommend it!
Thank you so much for your kind words and recommendation! We're delighted to hear that you consider our FAQ app the best out there. It's fantastic to know that our support team could assist you quickly and effectively. If you ever have more questions or need assistance in the future, we're here for you. Thanks again for your support!
Best Service E-Mail! Thank so much for your help
We're delighted to hear that you had such a positive experience with our email support service! Thank you for your kind words, and we're always here to assist you whenever you need it.
When choosing an option for my website, there were so many FAQ pages to pick from. I am so glad that after some research I chose the HelpLab FAQ Page app. It was very easy to set up, and I love that I will also be able to add it to my product and check out pages as well.
I am still very new at this, and had a couple questions in the process and Bhushan replied very quickly, and helped solve the problem right away.
I highly recommend!
We're thrilled to hear that you chose the HelpLab FAQ Page app after your research and that the setup process was easy for you. It's great to know that you appreciate the flexibility of adding it to your product and checkout pages. We understand that starting out can come with questions, and we're glad Bhushan could provide quick and effective assistance. Thank you for recommending us! If you ever have more questions or need further support, feel free to reach out. Happy exploring with HelpLab! 🚀🌟