Reviews (429)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer support and the professional look of their websites. Key features include customizable FAQ sections that match brand aesthetics, easy reordering of questions, and keyword search capabilities. The setup and management are straightforward, with reliable performance. Exceptional customer support, especially from developer Bhushan and his team, is frequently noted, offering fast responses and proactive help with customization and technical issues.

March 16, 2024

I would highly recommend this app! Extremely easy to use and the developer is awesome at answering any questions!! I'm so happy that I installed this for my website, the FAQ page looks absolutely amazing and professional!!

Greek-ish & Co. LLC
United States
About 3 hours using the app
Avocados Lab replied March 17, 2024

Thank you so much for your glowing recommendation! We're thrilled to hear that you're finding our app easy to use and that you're pleased with the professional look it's giving to your website's FAQ page. We strive to provide excellent support, so it's wonderful to know that you've had a positive experience with our developer. If you ever have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope our app continues to serve you well!

November 23, 2023

L'interface est très facile et conviviale à utiliser. L'application est également très complète et offre de nombreuses options pour mettre sur pied sa FAQ et la personnaliser. Lorsque j'ai eu une question, le service à la clientèle s'est rendu disponible rapidement pour adresser ma question.

CKXgear
Canada
15 days using the app
Avocados Lab replied January 25, 2024

Nous sommes ravis d'apprendre que l'interface de notre application est facile et conviviale à utiliser. C'est formidable que vous trouviez l'application complète, avec de nombreuses options pour mettre en place et personnaliser votre FAQ. Notre équipe de service à la clientèle est toujours là pour vous aider rapidement en cas de question. Merci beaucoup pour votre retour positif! N'hésitez pas à nous contacter si vous avez d'autres questions ou besoins. 🌟😊

March 29, 2020

I tried the most reviewed apps on the store and this one is great and simple. It has a business model that makes sense (10+ faq for free then you need to pay 2 dollars). Support is proactive and great. Will keep using and recommend.

Foodz
Brazil
Almost 4 years using the app
Avocados Lab replied April 5, 2020

I truly appreciate your honest feedback. It is pleasure working with you and serving your needs.

Edited February 20, 2021

A super easy to use app and the customer service is brilliant! The app's developer was in touch within minutes of sending an email for some help and was able to resolve the problem immediately. Highly recommend.

Curled Lashes
Australia
Over 3 years using the app
June 10, 2020

We added this app to our website lanternshop.com.au as we were getting a barrage of common questions, the phones have now stopped ringing and the sales have gone up. Thanks a million.

lanternshop
Australia
Over 3 years using the app
May 19, 2021

I've tried other FAQ apps and this is by far the best! It's so simple to use, you can easily customize and the customer service is incredibly fast, efficient and kind! I would give them more than 5 stars if I could!

Fast Fresh Orchids
United States
Over 3 years using the app
April 11, 2020

Good app and extremely easy to use.
It looks clean and very professional and with the color customization, you can easily make it follow the rest of website look.

minimanimoo
United States
Over 3 years using the app
May 2, 2021

Great costumer service to help with custom CSS and this app does exactly what I want for free! Super happy with this app.

The Love of Cats
United States
Over 3 years using the app
Avocados Lab replied May 4, 2021

Welcome onboard :) Your satisfaction is our top most priority! Thanks for such a nice review. Appreciate it.

October 28, 2021

We started with just the basic FAQ page about a year ago and upgraded to be able to add the drop downs on our product pages. Definitely worth the upgrade. Bhushan was very responsive, knowledgeable and helpful and we are very happy with how it turned out. We've never had a problem with this app!

TierraSol Studio
United States
Over 3 years using the app
Avocados Lab replied October 30, 2021

Thanks a lot for such a nice review! Always happy to help to help you succeed.

July 23, 2021

Very simple to use. Had a technical query that was solved very fast and the result was great. Thank you!

Parkes Running
United Kingdom
Over 3 years using the app
Avocados Lab replied July 24, 2021

Thanks for such a nice review! Always happy to help and get you move faster :)