Reviews (76)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 22, 2025

Incredible support so far. I had a question after their support time (6pm) and they emailed me after-hours to help me solve and followed up to ensure they would answer any follow up questions at 9am tomorrow.

5 stars!

House Of Timepass
United States
About 3 hours using the app
CartyLabs replied April 24, 2025

Thank you so much! We really appreciate it. This motivates us to serve better. ❤️

January 11, 2025

Excellent service and a very easy and convenient app
There are many pizzas and any problem I would have encountered their service would help me quickly
Thank you very much

תינוקות +
Israel
10 months using the app
December 7, 2024

This app works perfectly and has been so helpful for my store. The support team is super friendly and quick to resolve any issues. Highly recommend!

Rebel Plants
United Kingdom
About 9 hours using the app
June 26, 2024

Great app with a great team. The app at first did not meet our specific needs to have two separate shipping options for two types of users on our site, but within a day the developers created custom code just to make it work for us. Excellent customer service and a very customizable app. I recommend this!

Artscape Inc
United States
About 2 months using the app
December 13, 2023

This is definitely a top-tier app for your e-commerce business. It will help in various ways, and the support is incredible. They go above and beyond for any help you need. If you need anything specific for your store, they will help you out and do their best to fix it asap. I really appreciate all your time and help, Rita including your developer, such a nice person!

Definitely a must-have app! Try, test, and activate all the features you need, and you're all set!

Icey Pyramid
United States
Over 1 year using the app
CartyLabs replied December 14, 2023

Thank you for your kind words. 🙏

February 28, 2023

Honestly, this is the best app and customer service in the entire Shopify store. We increased our conversion rate by +20%. Our sales from recommendation area doubled. And if you have a question customer service is very fast and most important they know how to help you.

FAM
Germany
9 months using the app
March 7, 2022

This App is so helpful and customer service is amazing! Rita has been awesome! I 100% recommend this app.

Kaizen Care
Spain
6 months using the app
CartyLabs replied March 9, 2022

Thank you so much for this review. Let us know if you need any further help. We are committed to providing excellent support to our customers. You can reach out to us at support@cartylabs.com or via chat.

November 16, 2021

I just can not believe this app is free. Easy to install, use and so many awesome features we did not expect. We radically increased our conversions rates. Thank you!

hlacosedora
Colombia
6 months using the app
April 1, 2022

Great app! Best customer service. Always there when I need help. The app is very easy to set up and to understand.

Krels Creations
Canada
5 months using the app
May 25, 2022

Great application. Rita was able to get the job done. Her team is amazing. One of the best application support teams out there if you need help.

Blue Zone Planet
Canada
5 months using the app