Messenger for Abandoned Carts
Turn abandoned carts into sales. If a customer abandons their cart, send up to 3 Facebook Messenger reminders until they purchase
Discounts through Messenger
Offer a coupon for checking the box. Discount gets auto-applied at checkout, and abandoned cart messages get sent if they don't buy
Complete Messenger Marketing
Messenger isn't just for abandoned carts. Use Messenger after the sale through receipts and follow-up messages to upsell your customers
About Abandoned Cart Messenger
Messenger for Abandoned Carts
Your store is losing money every day through abandoned carts. Facebook Messenger is the most effective way to win them back. Once your visitor adds the product to his cart and opts-in, your Facebook page sends him up to three follow-up messages if he didn't purchase.
Incentivize your shoppers by revealing a discount code below your Add-to-cart button. With a single click, they get the offer. And your store now has permission to message them if they don't buy.
Engage potential customers 1:1 through FB Messenger. Retargeting ads might leave an impression. But Messenger messages have super-high open rates and click-through rates so that your visitors can complete their purchase
Messenger Marketing for both Abandoned Carts and Customers who purchased
Cartback also lets you follow up with customers who purchased. You can do post-purchase upsells, send receipts, or ask customers for reviews. Delight your shoppers with personalized customer service follow-up to turn them into repeat customers.
Q: Who is the sender of the Facebook message?
A: Your Facebook page automatically sends the message. During install, you'll be prompted to connect your Facebook page
Q: I already have an abandoned checkout app. Would I still use this?
A: Yes, you can use your current app to send emails to shoppers who left their email address. And this app will complement it by handling the visitors who did NOT leave an email address
Q: Can my visitors opt-out of the abandoned cart messages?
A: There's a "No thanks" quick-reply button your recipients can tap which will opt them out from receiving any more abandoned cart messages. Let us know if you want to change the "No Thanks" to something stronger like "Unsubscribe" or "Stop messaging me"
Q: I don't have my checkbox prechecked by default. Can you help me get default-checked status?
A: No, Facebook is no longer reviewing and approving stores to get prechecked status
CartBack is based in Mountain View, CA. We launched as the first Facebook Messenger Remarketing app in the Shopify store in July '17.
- Shopify Messenger Channel
See the app in action
Explore how the app works in an example store.View example store
Pricing 30-day free trial
100 message recipients per month
500 message recipients per month
1000 message recipients/month
Unlimited message recipients/month
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 425 reviews
Most recent reviews
Easy to use and works seamlessly with Shopify. Automatically sends a reminder to the customer who left something in their cart. Highly recommend.
A very good application. Rapidity in response and customer support quality. Recommend with confidence 5 *****
The At-Home Academy
I wasn't sure whether my customers would use this but I offered a good discount and it seemed to work. I also like that the app sends customers abandoned cart follow ups and for my type of business where customers don't always buy upfront, it pays for itself with just one returning customer sale.