Cartback Messenger Marketing

Cartback Messenger Marketing

by CartBack

Facebook Messenger Abandoned Cart app and Messenger Marketing

4.9 of 5 stars(414 reviews)

Messenger for Abandoned Carts

Save the money you're losing. If a customer abandons their cart, your Page sends up to 3 Facebook Messenger reminders until they purchase

Discounts through Messenger

Offer a coupon for checking the box. Discount gets auto-applied at checkout, and abandoned cart messages get sent if they don't buy

Complete Messenger Marketing

Messenger isn't just for abandoned carts. Use Messenger after the sale through receipts and follow-up messages to upsell your customers

About Cartback Messenger Marketing

Messenger for Abandoned Carts

Cartback's initial value was to use Messenger to recover abandoned carts 10x more effectively than email. Your store is losing money every day through abandoned carts. Cartback is the most effective way to win them back. Once your visitor adds the product to his cart and opts-in, your Facebook page sends him up to three follow-up messages if he didn't purchase.

Discount offers

Incentivize your shoppers by revealing a discount code below your Add-to-cart button. With a single click, they get the offer. And your store now has permission to message them if they don't buy.

Facebook Retargeting

Engage potential customers 1:1 through FB Messenger. Retargeting ads might leave an impression. But Messenger messages have super-high open rates and click-through rates so that your visitors can complete their purchase

Messenger Marketing for both Abandoned Carts and Customers who purchased

Cartback also lets you follow up with customers who purchased. You can do post-purchase upsells, send receipts, or ask customers for reviews. Delight your shoppers with personalized customer service follow-up to turn them into repeat customers.


Q: Who is the sender of the Facebook message? A: Your Facebook page automatically sends the message. During install, you'll be prompted to connect your Facebook page

Q: I already have an abandoned checkout app. Would I still use this? A: Yes, you can use your current app to send emails to shoppers who left their email address. And this app will complement it by handling the visitors who did NOT leave an email address

Q: Can my visitors opt-out of the abandoned cart messages? A: There's a "No thanks" quick-reply button your recipients can tap which will opt them out from receiving any more abandoned cart messages. Let us know if you want to change the "No Thanks" to something stronger like "Unsubscribe" or "Stop messaging me"

Q: I don't have my checkbox prechecked by default. Can you help me get default-checked status? A: No, Facebook is no longer reviewing and approving stores to get prechecked status

About Cartback

CartBack is based in Mountain View, CA. We launched as the first Facebook Messenger Remarketing app in the Shopify store in July '17.

Integrates with

  • Manychat,
  • Chatfuel,
  • Shopify Messenger Channel

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 30-day free trial



  • 100 message recipients per month

  • Abandoned Carts

  • Discount widget



  • 500 message recipients per month

  • Abandoned Carts

  • Discount widget

  • Receipts



  • 1000 message recipients/month

  • Abandoned Carts

  • Receipts

  • Post-purchase follow-up



  • Unlimited message recipients/month

  • Abandoned Carts

  • Receipts

  • Post-purchase follow-up

  • Campaigns

  • White-glove support

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.9 of 5 stars
Based on 414 reviews

  • 5 of 5 stars
    96% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

6 Lynx - Boho Accessories

This app has help generate a 69X return for us. It's an absolute must get app for your shopify store. Joe is very experienced and will suggest new ways to help you make more sales with the app.


This app has given us a great ROI on the monthly cost and been a very good way to retarget visitors.

Customer service is great and they keep expanding their offering to bring even more value.

Definitely on of the top apps we suggest to anyone within our network.


Will a few of your customers be annoyed by these follow ups? Yes, but you also will generate a ton of sales you otherwise would be missing out on. It also is a great way to initiate a conversation with a potential customer who is considering an order. Highly recommend!