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Facebook Messenger Remarketing

Facebook Messenger Remarketing

Developed by Joe Suh

13 reviews
Price: Free More info
  • Recover abandoned carts through a Facebook Messenger chatbot
  • Get your message read - FB Messenger has higher open and click rates than email
  • Customize the chatbot message - offer a discount code for example

Test it on a live store

How it works

Once you install the app, your product pages will have a "Send to Messenger" checkbox below the Add to Cart button.

If your visitor is already logged into Facebook, the checkbox will already be pre-populated with his name.

Once he adds the product to his cart, he automatically gets opted in to get Facebook messages from your store. Your Facebook page then sends him 2 follow-up messages only if he didn't purchase.


Who is the sender of the Facebook message?
Your Facebook page automatically sends the message. During install, you'll be prompted to connect your Facebook page

How many messages get sent?
We send two Facebook messages on your behalf. One will be 1.5 hours after the cart gets abandoned, and the other will be 24 hours after. In both cases, we check to make sure the visitor did not make a purchase before we message them!

Can I customize the Facebook message?
Yes, you can customize the body of the message as well as the call-to-action button

Is this within Facebook's terms-of-service
Yes, when your visitor opts-in through the checkbox, you are allowed to message him within a 24 hour period.

I already have an abandoned checkout app. Would I still use this?
Yes, you can use your current app to send emails to shoppers who left their email address. And this app will complement it by handling the visitors who did NOT leave an email address

Why is this better than the typical abandoned cart app?
Abandoned cart apps all take the same approach of emailing your visitors. But they all have very low open rates and even lower click-thru rates. With FB Messenger, you'll see open rates in the 70-80% range.

How do I get support?
You can email us at help@getcartback.com. You'll find that we're very responsive. We're also very happy to talk over the phone or Skype (just email us your contact details)

Can I see an example store that has this setup?


Mab Shop

Supreme Gift Shop

M&M Creations

Creative Minds Empire


Hammock Up!

Facebook Messenger Remarketing reviews

13 reviews
  1. 5 stars (12 reviews)
  2. 4 stars (0 reviews)
  3. 3 stars (0 reviews)
  4. 2 stars (1 review)
  5. 1 star (0 reviews)

The app is very useful and the best part is the quick support from the team wherever whenever you need them ... great work


4littlebread.com awesome app high 5


Just installed the app and customer support was extremely responsive, making sure I had everything setup correctly. Really happy with this app! Highly recommended!


No joke, five sales recovered within the first twelve hours of really using the app. This is a must have! Mailchimp and Shopify abandon cart emails are great but this app is getting us 64% open rates and 11% conversion rates on our main site. Added it to two more sites yesterday, this is nuts!


Great app and very simple to use. Could do with more customised options but other than this it has recovered 2 orders for me within a couple of days.
Very cool app!


I've noticed a few people already interacting with the popup, and it's been only 2 days in!


The idea is great, I waited for app like this and was so excited to see it is in the app store, but... the popup is so lazy that so few people will even see it, it is unstable and has so little option to customize, I would wait for the people behind this app to make it function better and will surely want to use it again and change this review.


Love it! Got me 3 recovered sales within the first few days of using it.
Great customer service!


Love it! Great customer service also!


So easy to use, just works in the background trying to get you sales, without you needing to do anything. And messenger messages have more engagement than email and retargetting. Such a great idea...and the main thing is it's made us sales. Woohoo...


Free up to 250 Facebook messages, and then $11.99/month afterwards

Support & Sales

Joe Suh
Get Support


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