Support apps

Give the kind of service that wins customers for life.

Sponsored apps

Jotform AI Chatbot ‑ Live Chat
4.2 out of 5 stars 28 total reviews • Free plan available
Improve customer support with AI livechat and boost your sales
VanChat AI Chatbot & Live Chat
5.0 out of 5 stars 113 total reviews • Free plan available
AI Chatbot for Sales: AI chat, live chat & 24/7 live support.
Convi ‑ AI Support Chatbot
5.0 out of 5 stars 11 total reviews • Free plan available
Convi - AI Support Chatbot for Ecommerce
Re:amaze AI Helpdesk & Chat
4.4 out of 5 stars 176 total reviews • Free trial available
Convert more customers w/ AI powered helpdesk and live chat
Popular with merchants across Shopify

Recommended support apps

Gorgias: AI, Helpdesk & Chat
4.3 out of 5 stars 619 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
Shopify Inbox
4.7 out of 5 stars 5250 total reviews • Free
Connect with shoppers and drive sales with chat
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1160 total reviews • Free plan available
Offer instant support with chatbot and live chat interactions.
Chaty Chat Buttons & WhatsApp
5.0 out of 5 stars 236 total reviews • Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
REVIEWS.io Product Reviews App
4.7 out of 5 stars 711 total reviews • Free plan available
Capture product reviews, UGC & Q&A effortlessly
Powerful Contact Form Builder
4.9 out of 5 stars 2130 total reviews • Free plan available
Your all-in-one form app for custom forms, registration forms
EAZE Button
4.6 out of 5 stars 153 total reviews • Free plan available
Let your customers contact you directly - for WhatsApp
Hulk Contact Form Builder
4.8 out of 5 stars 1692 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
RT: Social Chat, Live Chat
4.7 out of 5 stars 245 total reviews • Free to install
Support directly, build trust, and increase customer loyalty.
HelpLab FAQ Page, Product FAQs
5.0 out of 5 stars 214 total reviews • Free plan available
Create beautiful FAQ page, support page or product FAQs
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 762 total reviews • Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
SB: Helpdesk, Live Chat & FAQs
4.6 out of 5 stars 324 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1754 total reviews • Free plan available
Shopify Inbox
4.7 out of 5 stars 5250 total reviews • Free
Moose: AI Chatbot & Live Chat
5.0 out of 5 stars 472 total reviews • Free plan available
Dondy: WhatsApp Marketing+Chat
4.8 out of 5 stars 762 total reviews • Free plan available
Tidio ‑ Live Chat & AI Chatbot
4.7 out of 5 stars 1160 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
4.9 out of 5 stars 278 total reviews • Free plan available
SmartBot: Leading AI Chatbot
4.7 out of 5 stars 371 total reviews • Free plan available
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 113 total reviews • Free plan available
Chaty Chat Buttons & WhatsApp
5.0 out of 5 stars 236 total reviews • Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1754 total reviews • Free plan available
Moose: AI Chatbot & Live Chat
5.0 out of 5 stars 472 total reviews • Free plan available
StoreFAQ‑ Product FAQ Builder
4.9 out of 5 stars 131 total reviews • Free plan available
ChatWILL:AI Chatbot &Live Chat
4.7 out of 5 stars 35 total reviews • Free
Trusted Help Center & FAQ
5.0 out of 5 stars 82 total reviews • Free plan available
HelpLab FAQ Page, Product FAQs
5.0 out of 5 stars 214 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
4.9 out of 5 stars 168 total reviews • Free trial available
Variant Descriptions King
5.0 out of 5 stars 83 total reviews • Free plan available
FAQ Page:Accordion+Help Center
5.0 out of 5 stars 12 total reviews • Free
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2130 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 1692 total reviews • Free plan available
SEA Post Purchase Survey App
4.9 out of 5 stars 158 total reviews • Free plan available
Zigpoll Customer Surveys
5.0 out of 5 stars 478 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 409 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 170 total reviews • Free trial available
REVIEWS.io Product Reviews App
4.7 out of 5 stars 711 total reviews • Free plan available
AI Contact Form Builder
4.9 out of 5 stars 419 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 39 total reviews • Free
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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