Feed Donkey ‑ Shopping Feeds

Feed Donkey ‑ Shopping Feeds

From $8.99/month. 15-day free trial.
Rating (3.7)
Reviews

About this app

Launched

October 8, 2020

Languages

English

Easy to use, yet powerful shopping feed builder for Google Ads, Facebook, TikTok, Instagram & more

Feed Donkey - great value prices to build dynamic feeds to power your advertising. Fully automated, set rules, create filters, custom metadata, location based stock, collection information. Advanced features as standard including flexiable variable builder & RegEx. Over 30 pre built channel templates, for fast setup. Full support for all. Google Shopping Feed, Facebook, TikTok, Pinterest, Microsoft Ads, Pricerunner, Wish Shopping, Vivino, Criteo, Idealo, Kelkoo, Twenga, Adroll, AWIN, etc

Feed Donkey - great value prices to build dynamic feeds to power your advertising. Fully automated, set rules, create filters, custom metadata, location based stock, collection information. Advanced features as standard including flexiable variable builder & RegEx. Over 30 pre built channel templates, for fast setup. Full support for all. Google Shopping Feed, Facebook, TikTok, Pinterest, Microsoft Ads, Pricerunner, Wish Shopping, Vivino, Criteo, Idealo, Kelkoo, Twenga, Adroll, AWIN, etc more
  • Fully automated powerful feed generator
  • Over 30 quick-start feed templates
  • Enterprise class support - for all
  • All your data at your fingertips - product and variant metadata, location stock
  • Great for Google Ads, but not limited to this format

Pricing

15-day free trial

Lite

$8.99/month

  • 1 storefront
  • Up to 5,000 skus
  • Up to 2 Feeds
  • Updates every 24 hours
  • 3hr/1 hr updates +$1/ +$4

Lite Plus

$15.99/month

  • Up to 1 storefront
  • Up to 10,000 skus
  • Up to 4 feeds
  • Updates every 24 hours
  • 3hr/1 hr updates +$2/+$5

Standard

$29.99/month

  • Up to 2 storefronts
  • Up to 30,000 skus
  • Up to 6 feeds
  • Updates every 24 hours
  • 3hr/1 hr updates +$4/+$6

Pro

$49.99/month

  • Up to 4 storefronts
  • Up to 100,000 skus
  • Up to 16 feeds
  • Updates every 24 hours
  • 3hr/1 hr updates +$6/+$8
  • Bespoke plans available for all

Lite

$8.99/month

  • 1 storefront
  • Up to 5,000 skus
  • Up to 2 Feeds
  • Updates every 24 hours
  • 3hr/1 hr updates +$1/ +$4

Lite Plus

$15.99/month

  • Up to 1 storefront
  • Up to 10,000 skus
  • Up to 4 feeds
  • Updates every 24 hours
  • 3hr/1 hr updates +$2/+$5

Standard

$29.99/month

  • Up to 2 storefronts
  • Up to 30,000 skus
  • Up to 6 feeds
  • Updates every 24 hours
  • 3hr/1 hr updates +$4/+$6

Pro

$49.99/month

  • Up to 4 storefronts
  • Up to 100,000 skus
  • Up to 16 feeds
  • Updates every 24 hours
  • 3hr/1 hr updates +$6/+$8
  • Bespoke plans available for all

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

15 reviews

Overall rating
3.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 13% of ratings are 1 stars
February 23, 2024

I do not understand any of the negative feedback. This App is a 6 Star experience. Customer support is off the charts.
Martin is the real hero here.

Piano Luigi
Germany
Over 2 years using the app
Donkey Digital Ltd replied February 26, 2024

Thank you so much for your kind words & your continued business, it's massively appreciated👍

January 3, 2024

They scrubbed my shopify website and sent spam mails advertising their plugin to all my email addresses. While this is not illegal, it's super annoying. Their 'support centre' website is full of broken links or standard texts. The user interface is not userfriendly and even after checking their website (and 'video') thoroughly, it's still not clear what service they're actually providing. I'd stay away.

Planostic
Netherlands
11 minutes using the app
Donkey Digital Ltd replied January 4, 2024

First of all I'm very sorry that you felt the need to write a review of this nature, we clearly dont want anyone to have this sort of experience with our service.

But lets sort some facts out, you obviously have some sort of of problem with your website (they scrubbed my site) but this is categorically nothing to do with us. When you install our app you grant us 'read only' permissions to your product database. We can change nothing as regards your merchant storefront's configuration or data. What you are saying we have caused is completely impossible, please look elsewhere for the cause and do not throw accusations like this around no matter how dissatisfied you are with us.

I have looked into what you mentioned as spam emails - we sent a promotional email to I can see 3 email addresses on your domain, sorry if they all landed with a single recipient, we clearly will ensure you are not contacted again.

We provide a service to create product data feeds to drive digital advertising campaigns, again apologies that was not clear. Its a little bit puzzling that you had no idea what we provide yet you installed us despite this? Well sorry we couldnt help you, we will try to take some lessons from this & best of luck of for the future anyway.

May 23, 2023

Incredible support from these guys. While we we're setting up our first feed, their support proactively (without us requesting for support), went through the feed and corrected it for our newbie errors. First time we've ever seen that with any app developer.

Also incredible nice app and backend dashboard, including many prebuild feeds for various sites - EXCELLENT!

CardsDirect
Denmark
29 days using the app
Donkey Digital Ltd replied June 18, 2023

Thank you very much for your kind words - its great to hear 👍

June 18, 2023

I regret to say that my experience with the customer service was far from satisfactory. Despite numerous attempts to address a seemingly simple task, the communication was unfortunately inadequate, leading to a frustrating back-and-forth. This not only resulted in the loss of several days, but also failed to yield a resolution to the issue at hand. A better understanding of the customer's needs and clearer communication would significantly enhance the overall service experience. In this instance, I'm disappointed to say, those expectations were not met.

Primario Nesti
Italy
7 days using the app
Donkey Digital Ltd replied June 18, 2023

Hi there, we are clearly disappointed that you didnt have a positive experience and please accept our sincerest apologies. You say 'numerous attempts' though, we delivered only two initial versions of the feed for your testing - I must be clear - it is possible to stick the landing immediately but it is a far from unusual to have to try a few times before an ideal configuration is found.

I said in our last communication re the latest feed, there were still question marks about your exact requirements re. the product images. We had ideas of where to go should we not be successful & we would certainly have got there eventually given time. We didnt get to the third version of course however.

I'm sorry for the wasted time though & hope you do get sorted with another feed, but I would advise a little more patience for what its worth.

We completely take on board problems with delays in comms over the weekend however, we fell short of our normal high standards here & will seek to remedy this.

February 17, 2023

This app is absolutely fantastic and the customer support is just as good. I've had no end of support requests promptly resolved and I always trust that any issues I have can be overcome quickly. I would 100% recommend Feed Donkey to anyone looking to build custom-structured product feeds using their Shopify store data.

JasonCarlMorgan®
United Kingdom
Over 2 years using the app
Donkey Digital Ltd replied February 18, 2023

We are very thankful for your continued business and this supportive feedback, this is great to hear, truly thank you.

About this app

Launched

October 8, 2020

Languages

English

Built by Donkey Digital Ltd

About Donkey Digital Ltd

3.7 average rating

3 years building apps for the Shopify App Store

7 MILLINGTON LANE, STONE, ENG, ST15 0WT, GB

Support

Send a message

info@feed-donkey.io

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