Reviews (8)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
November 25, 2024

I've tried many apps on the Shopify store for importing my google feed and this by far was the greatest. On top of that the customer service is one of the greatest on the Shopify app store. Frank, not only help me with optimizing the feed but went above and beyond to show me some tips to rank better on google and push more organic traffic to my store. I highly recommend FeedOps if you need to import your products to Google or Facebook. Well deserved 5/5 stars and will be using this for all my brands going forward.

American Pickleball League
United States
About 1 month using the app
FeedOps replied November 26, 2024

Thank you so much for your glowing review! We’re thrilled to hear that you found FeedOps to be the best app for importing your Google feed and that our customer service stood out to you.

It’s always our goal to go above and beyond for our customers, so I’m delighted to know that the tips we shared on optimizing your feed and driving organic traffic made a difference for your store.

Your recommendation means the world to us, and we’re here to continue supporting your success. If there’s anything else you need, don’t hesitate to reach out!

Thanks again for your kind words and trust in FeedOps.

November 21, 2024

Working with Frank Grasso and the team from FeedOps was an outstanding experience. He guided me through integrating FeedOps with my Shopify store, and his professionalism and skill were evident every step of the way.

Frank's expertise in eCommerce platforms like Google Merchants and Analytics is exceptional. He demonstrated a comprehensive understanding of the industry and took the time to ensure everything was set up correctly, explaining the process clearly and patiently.

Having used several other feeds and feed optimisation services, I wouldn't consider any other option but FeedOps. The positive effect of using this App is almost immediate.

Bean Bags R Us
Australia
2 days using the app
FeedOps replied November 24, 2024

Thank you for such a glowing review! It was an absolute pleasure working with you as well. We're thrilled to hear about your positive experience and the immediate impact FeedOps had on your Shopify store. Your kind words about our professionalism and expertise mean a lot to us. We're always here to support your eCommerce journey—wishing you continued success!

July 25, 2024

I recently had the pleasure of working with Frank Grasso from FeedOps, and I couldn't be more satisfied with the service I received. Frank assisted me in setting up FeedOps with my Shopify website, and his expertise truly shone through.

Frank is extremely knowledgeable in SEO and has a deep understanding of how to work with Google Merchant and other platforms in the eCommerce space. He patiently guided me through the process, explaining each step and setting me on the right path to improving my site's SEO.

Thanks to Frank, I now have a much clearer understanding of what my website needs to succeed in the competitive online marketplace. His professionalism, expertise, and dedication to helping his clients are truly commendable.

I highly recommend Frank Grasso- and FeedOps -to anyone looking to enhance their eCommerce presence.

Jetcast
Australia
3 days using the app
FeedOps replied July 28, 2024

Thank you for your fantastic review! We're thrilled to hear about your positive experience with FeedOps. We're glad we could guide you effectively and enhance your Shopify website. Your recommendation means a lot to us!

February 6, 2024

I have leveraged FeedOps for feed optimisation for Google Merchant Centres feeds and love it.
I've seen tremendous drops in cpcs, and uplifts in revenue for my eCommerce clients.

The tool is user friendly, and makes optimising product titles, product types, product categories and all product attributes very easy.

I love the keyword planner fetcher functionality as this plays a big part when optimising Google Shopping.

Strongly recommend it for Digital Media and eCom Specialists.

Fonzie Abbott
Australia
About 16 hours using the app
FeedOps replied February 7, 2024

We're thrilled to hear about your success with FeedOps! It's great to know our tool has made a significant difference in optimizing Google Shopping for your eCommerce clients. Your recommendation means a lot to us.

Looking forward to continuing to support your success.

January 13, 2025

Just started working with the app but it's very powerful and the customization it allows us to create for our Google feed helped us immensely. Plus, the customer service is excellent. Frank was extremely knowledgeable and understood what our issues were right away.

Richard Grand Cashmere
France
6 days using the app
FeedOps replied January 15, 2025

Thank you for your wonderful feedback! We're delighted to hear that our app's customization features have significantly enhanced your Google feed experience. Your satisfaction is our top priority, and we look forward to continuing to support your success.

Best regards,

The FeedOps Team

May 3, 2024

Absolutely a time-saving app when it comes to optimizing feeds compared to the native Merchant Center. Extraordinary support by the app developers. Highly recommended!

Optimum
United Kingdom
About 1 month using the app
FeedOps replied May 12, 2024

Thank you so much for your positive feedback! We're thrilled to hear our app is saving you time on feed optimization and that you've had a great experience with our support team. We appreciate your recommendation!

February 15, 2024

Great support from Stephen for the intergration of the app to our Shopify store . The connection of google ads and merchant centre was a breeze + Great insight with the dashboard .

S T E L L I N O
Australia
3 days using the app
FeedOps replied February 17, 2024

Thank you for your kind words! We're glad Stephen made the integration seamless and you're enjoying the dashboard insights. Here for any further support you need!

August 26, 2024

- Keinerlei FAQ´s oder Hilfen für Einsteiger (abgesehen von einer Terminbuchung).

- Bearbeiten des Google Shopping Feeds nur über Export / Import nach Google Sheets möglich. Wie soll ich so eine korrekte Google Produktkategorie hinterlegen??

- Die "AI" Empfehlungen sind schlicht und ergreifend grobe Empfehlungen anhand ausgefüllter Felder.

- Größter Minuspunkt. Das Tool hat ungefragt die Datenquelle aller vorhandener Shopping Einträge auf sich geändert. Nach Deinstallation des Tools und löschen der überzähligen Datenquelle bei Google Shopping waren alle Shopping Einträge weg!!!!

Retourify e. K.
Germany
About 1 hour using the app
FeedOps replied August 27, 2024

English Version: Thank you for your honest and candid review—we take this seriously and agree that our help files need improvement. We do have an editing tool and a rules engine, but as you mentioned, the lack of proper documentation is an issue. The AI is essentially a guessing tool that fills in missing data based on what you’ve provided, and you’re right to point that out. I’m sorry to hear about your experience with the data source change. We’d like to investigate further, and if you can contact us, I’d be happy to help optimize your shopping feed free of charge.

German Version: Vielen Dank für Ihre ehrliche und offene Bewertung—wir nehmen das ernst und stimmen zu, dass unsere Hilfedateien verbessert werden müssen. Es gibt ein Bearbeitungstool und eine Regel-Engine, aber wie Sie erwähnten, ist der Mangel an ordentlicher Dokumentation ein Problem. Die KI ist im Wesentlichen ein Schätzwerkzeug, das fehlende Daten basierend auf Ihren vorhandenen Informationen ausfüllt, und Sie haben recht, das zu bemerken. Es tut mir leid zu hören, dass Sie diese Erfahrung mit der Änderung der Datenquelle gemacht haben. Wir würden dem gerne weiter nachgehen, und wenn Sie uns kontaktieren, helfe ich Ihnen gerne kostenlos dabei, Ihren Shopping-Feed zu optimieren.