Reviews (137)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient order processing, direct Shopify integration, and automatic tracking code updates. They commend the app's ability to quickly import competitively priced products and its user-friendly interface. The support team is praised for their prompt responses and knack for finding competitive prices. Merchants also value the app's fast, reliable shipping and responsible handling of product issues, leading to improved customer satisfaction.

January 15, 2024

It's an amazing platform to fulfill the order. they fix all your problems in the moment and anytime you can find help if you need anything. And of course best prices for the products. I send thousands of order monthly until now have no problem with the platform.

viya-stores
Brazil
8 months using the app
December 21, 2023

Very satisfied with FFORDER, even though here in Brazil orders are being taxed, my supplier still reimburses an amount for what I paid in fees. I've never had any problems with the platform, it's simple and easy to use, and best of all, it's fast. My supplier Khris has always given me great service. I prefer to pay more with him for his service and partnership! I recommend

PALACE CO
Brazil
5 months using the app
December 25, 2023

I have been using the platform for over 5 months and I am very satisfied with the service provided. I count on the help of my friend Chen to find and quote the products for me. I recommend it to everyone! Good experience.

Casa 741
Brazil
6 months using the app
November 22, 2023

Very good app, with very good support!!!
I already tried many other companies/apps but FF Order and my agent Ming beat all competitors!

Rio de Loja
Brazil
12 months using the app
December 13, 2023

I am very satisfied with the platform and my agent, he always responds quickly, even outside of his working hours, always helpful and attentive. I highly recommend it!

MaternaKid
Brazil
10 months using the app
November 22, 2023

I am absolutely impressed with this app! Its ability to process orders quickly has completely transformed the efficiency of my online store. The direct integration with Shopify has immensely eased the synchronization of my inventory and orders. Moreover, the automatic update of tracking codes is an incredible feature that saves a lot of time and effort. But the real game-changer is Celetes, the agent who takes care of processing my orders. She not only ensures that everything runs smoothly, but also helps me find more competitive prices, which has been essential in improving my profit margins. I highly recommend this app to anyone looking to optimize their order management and take their e-commerce to the next level!

Inova Criativa
Brazil
10 days using the app
December 21, 2023

I am satisfied with the FForder support team, all questions are resolved quickly and effectively. I want to give praise to my agents, Leo and Bruce, as they are my direct contact in support, they are patient and friendly. The platform is easy to understand and understandable. I am extremely grateful for the partnership made.

Só Viver
Brazil
4 months using the app
November 23, 2023

I am very satisfied with the FForder app, fantastic service from Laveeda, she does a great job helping with my store and finding solutions for the orders I take to her. She always responds quickly and attentively. Thank you very much.

Machimelo
Brazil
5 months using the app
April 15, 2024

Los productos son caros, no encuentro la manera de darme de baja para que no me cobren más

e-bera
Colombia
28 days using the app
December 27, 2023

Já tive alguns problemas com a empresa no passado, mas depois de conversar com meu agente Mike consegui resolver tudo. No momento estou muito satisfeita com o atendimento da empresa e principalmente do Mike, que sempre me atende muito bem e está sempre pronto pra me ajudar.
Anteriormente havia uma certa demora para processamento dos pedidos mas graças ao Mike isso já foi resolvido. No momento 100% satisfeita com a 3Cliques e a FFOrder =)

Be Vanilla Co.
Brazil
9 months using the app