Reviews (19)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 19, 2020

When customising your shop the costs can begin to stack up, but this is one of those apps where it is definitely worth installing, the search function is infinitely fast and although there may be better apps this one works flawlessly, instantly and cost effectively. We recently had an issue when we installed another app on the theme which caused a conflict, I emailed customer service and it was fixed for us within an hour. I will continue to use this app, if you want to see how it works go to our website tradesports.co.uk and actually see the working version in action.

Trade Sports
United Kingdom
About 1 year using the app
Edited January 31, 2020

Nice app and responsive team! Recommended!

Tijo Jewellery
Hong Kong SAR
3 months using the app
April 17, 2017

Works very well and provides a very easy search of our products.

Cleaningequipmentdirect
United States
2 months using the app
November 26, 2018

Snappy Search works! Easy integration and quick results as you type with photos. Helps customers find what they need quickly.

Burger Motorsports, Inc.
United States
About 1 month using the app
May 3, 2020

I did significant research on different filter apps and landed on this one. The presentation looks very organized and the search function is a very pleasant. Photos are shown in the search function making it much easier for the customer to find their product. I would consider a great value for the improved experience it brings to the customers.

For this app, if you want the collection pages to also have the filtering feature, you can have the programmer go in and set it up for you. Since the 4 products per row was a bit small for the products that I sell (I need them to be bigger since my products have intricate artwork that would be missed at a smaller picture size), I was able to request the programmer to update it to show only 2 products per row. The programmer is very knowledgeable so it only takes them around 15-20 minuets to get it all set up. Now my collection pages look significantly better than before I installed this app.

The only improvement I would say for this app is to improve compatibility over more browsers. Majority of my customers are coming from Google Chrome (mobile & desktop) and Safari. If they use Internet Explorer or Microsoft Edge, the filters on my collection pages don't render properly and the product titles are sliced up. It hasn't been a major issue for me since very few people nowadays use those browsers but still would like to see that corrected in the future. Other thing I would mention is if you have other apps that impact the collection page, you should test out to see if this app will be compatible with it. I noticed that there are certain apps such as apps that add labels (i.e. "sale") over collection page photos, aren't always compatible with this filtering; for example, I was testing one that the labels would not line up with the photo properly.

Overall, was a worth it to incorporate into my store. I do believe that it has positively impacted my conversions.

UrushiPen.com
United States
28 days using the app
Heysenior replied May 4, 2020

Hi UrushiPen.com, Thanks for your comment, we already implemented a new version and the application already works in all browsers, we are improving every day.

November 19, 2018

Great search tool, and the customer service response has been outstanding. Very quick to reply, and very helpful.

bambu
United States
14 days using the app
September 27, 2018

Great search tool. Easy to use and cost effective.

The guys at Snappy Search really helped us out by integrating the Snappy Search app into the Locksmith app we use on our shop, so that searches can still be made when products have been restricted by Locksmith.

The guys are very professional and quick to respond and deal with any issues or questions you have.

Highly recommended.

EasyCabin Parts
United Kingdom
10 days using the app
April 16, 2020

Really really good support!
We had two problems and the support solved it immediately - thanks again for this!

The App is really nice, clear and unique. We'll continue to use this App :-)!

Nord-West - Partner für Industrie und Handwerk
Germany
10 days using the app
Heysenior replied April 16, 2020

Hi Nord-West - Partner für Industrie und Handwerk, we appreciate the feedback 🙏! Happy selling and keep being awesome!

Edited October 25, 2017

Excellent app, works well and easy to use and was installed quickly and with no problems at all. This App increased our sales noticeably within days , I asked Alexander at Snappy Search if they could put a text box with search in so people would notice the search more , he did it straight away it made a difference , I asked later if he could put the words " Search what you want" in the box he did it and people are searching more and I have noticed an increase in sales value per order , people can find what they are looking for easily with this app as they are given excellent visual choices . it works well on mobiles and Ipads . First thing I asked was how long after I install it can I cancel if it did not work for us , expecting a year , it was for a month $ 2.99 , it was a no brainer after that to try it and I am glad we did . The shopify normal search itself held us back because it does not stand out , now our search stands out and gives excellent visual results that result in sales , I could not have asked for a better search app and the price made it good value for money as well . Mark Sutton for Photos in a Word

Photos In A Word
United Kingdom
5 days using the app
March 6, 2019

Great search app and quick suggestions. Excellent customer support. quick response. I would like to recommend it!

Theshirtfactory
India
5 days using the app