Reviews (29)
Refine
-
By rating
Used this app for almost a year now and honestly it's made our workflow so much easier. Does exactly what it needs to do, no issues. Support is always quick to respond and actually helps. Really appreciate the team, keep it up! Highly recommend
el 80% de los emails se mandaban, pero siempre habia emails que no se enviaban y cuando hable con una persona no supo ayudarme mucho
Lamentamos mucho escuchar esto. A veces, los problemas con la entrega de correo electrónico pueden deberse a los filtros de spam o a la configuración del correo electrónico, pero entendemos lo frustrante que puede ser.
En cuanto al soporte, debido a las diferencias horarias, ocasionalmente puede haber retrasos en las respuestas del chat en vivo. Sin embargo, nuestro objetivo siempre es brindar asistencia completa y resolver cada caso a fondo.
Agradeceríamos la oportunidad de revisar la configuración de su tienda y los registros de correo electrónico en detalle para identificar exactamente qué sucedió y asegurarnos de que todo funcione correctamente. Nuestro equipo está listo para brindarle asistencia personalizada si desea volver a contactarnos.
Gracias nuevamente por compartir su experiencia.
Absolutely amazing app, and even more amazing that you get instant support from a real person once you're in. For me, Isagi has bee such a great support in getting me up and running, even doing test purchases so i can see what the delivery of my products look in person. Thanks!
Llevo un tiempo probando diversas herramientas para gestionar mis productos digitales y, sin duda, Flash Digital Downloads se lleva la corona. Lo que más destaca es su facilidad de configuración; en apenas tres pasos ya tienes tus archivos listos para la venta, ya sean eBooks, PDFs super recomendadoss
Ésta herramienta es Excelente, el señor Isagi me ayudó mucho a configurar mi correo personalizado y tuvo una gran atención para conmigo, muy contento con la herramienta porque es bastante completa!
Flash Digital Download has been amazing for selling digital products. Setup was simple, and file delivery works instantly without any issues.
I did face a small issue during setup, but the support from Isagi was genuinely outstanding. He helped me resolve everything quickly and made sure the app worked perfectly for my store.
I truly appreciate the support and would definitely recommend everyone to give this app a try!
Thank you Isagi! You answered all my questions and provided suggestions that were super helpful and great to know.
Muy buena respuesta del soporte! Recomiendo!
My complaint is below this review update. (WOW) I wrote my review and the very next morning Tech support contacted me. These guys are serious about making sure their customers are satisfied. They showed me they mean business when it comes to customer satisfaction. They took time to walk me through my concerns in detail. Enough so, to where i downloaded the app again, to start using it. This company is not your fly by night company. They are in it to win it, and with customer service like theirs, it will allow them to dominate in their field!! GREAT JOB!!!
I am not sure how this app has all 5 stars, especially since you only get 250MB in total. In order to be able to offer customers any kind of varity of content, definitely need more than that. They are really pushy about getting on board with their forced paid platform, because they are going to a paid platform. I don't expect much for free, but if you are offering a free service, don't choke it so much, that it makes it kind of useless.
Hi,
I’m really sorry your experience with Flash didn’t feel good, that’s never what we want for you. If storage felt limiting, I genuinely wish you'd reached out to our support team. We would’ve done our best to find a solution for your store. You’re never restricted on products or orders, and we never intend to pressure anyone into upgrading.
You gave us your time and trust, and I feel bad that we couldn’t live up to it. If you’re open to giving Flash another chance and revisiting your review, it would truly mean the world to us. Either way, thank you for giving it a try 💙
Excelente aplicación y soporte en todo momento