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Collect storefront questions directly and reply to customers in their language.
ReplyGuru collects storefront questions directly, translates each message into the merchant language, drafts editable replies, and sends the final response in the customer language. Workflow tools include DelayGuru for shipping-delay notices, ReturnGuru for return request drafts, ShipThreshold for free-shipping progress bars, and optional Auto-Reply for approved support categories.
- Collect storefront questions without mailbox rules.
- Review translated customer messages in your language.
- Draft editable replies with store context.
- Send replies in the customer's language.
- Use DelayGuru, ReturnGuru, and ShipThreshold tools.
Languages
English
Categories
Channels
Workflow automation
Pricing
ReplyGuru Starter
$9 / month
Features
- 200 AI replies per month
- DelayGuru, ReturnGuru, ShipThreshold
- Fixed cap with no overages
3-day free trial
ReplyGuru Pro
$29 / month
Features
- 1000 AI replies per month
- Auto-Reply automation
- DelayGuru, ReturnGuru, ShipThreshold
- Fixed cap with no overages
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by POLENEST.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts
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View customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days
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Edit discounts
Discount codes and promotions
