Floplug ‑ Live chat & Support

Floplug ‑ Live chat & Support

by Floplug

A customer support, live chat bot that acts as a mini store.

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Smart Live Chat Agent

We believe that an ideal Customer Experience can only be achieved with an ideal brew of humans and bots, there is no secret sauce to it.

Automated Workflows

Drive/recover sales with automated chat flows. Be it a simple live help desk or a complicated chat flow, Floplug handles it all.

Push Modules/ Integrations

Floplug integrates with your store seamlessly to provide an optimum customer experience. From Product cards to Discounts to Order Tracking.


About Floplug ‑ Live chat & Support

Floplug Is More Than A Chatbot The industry average e-commerce session time is 120 seconds. Floplug provides an all-in-one chat experience to put those 2 minutes to the best use. 

Upgraded Features, Simplified Navigation

  1. Create pre-defined flows and automated response.
  2. Organise chat history streamlining all information for easier access.
  3. Provide customisation and provide superior business branding to your account.
  4. Save time and save dollars by optimising your website’s capacity.
  5. Modern full-fledged chat-box designed to communicate, up-sell and support that lets you chat 24/7.
  6. With Floplug chat-box, you won’t you miss a customer inquiry and a sales opportunity.

Communicate • Engage • Convert • Grow

Solution to Confusion Stats say that roughly 20% of buyers change their mind due to product confusion. With Floplugs’ workflow ability to put support into action, these segments of visitors can be captured in a jiffy.

Solution to Confusion Stats say that roughly 20% of buyers change their mind due to product confusion. With Floplugs’ workflow ability to put support into action, these segments of visitors can be captured in a jiffy.

Advanced Software Features With Presets, Integrations and Push Modules, up-selling products, collection or even pushing discount are all possible. Floplug integrates with Shopify to make these features available at your fingertips through our dashboard or mobile app.

Smart Support Technology With Floplugs’ superior CX, it provides seamless and fool proof customer support experience for end users.

Sophisticated Conversational Agents At Floplug we believe an ideal customer experience is when you maintain proportions of cybernation and human efforts. We make sure customers reach you when they need you and automate what would be an unnecessary overhead for the agents delivering a refreshing experience from those psuedo-AI bot.

Order Tracking Make customers feel at ease by providing the ability to track their purchases. Dispense order status at any second they need it without leaving the chat-box.

 
Why Floplug ?


  • Complexity Put Into A Simple User
  • Personalise to the aesthetic of your store
  • Non Blocking Code Integration
  • Ideal blend of humans and bots
  • All Store Information is available within the chat.
  • Endless State Management
  • End to End Encryption
  • Customer Lifetime Session
  • Easy Plug & Play Modules and Integrations
  • Modern Sleek User Interface
  • Zero Technical Knowledge Required

Experience Higher Conversion Rates

Increase revenue up to 2% by drawing your users towards your sales funnel 

Experience the power of push modules in customer service as a sales engine and save dollars and time from investing into building your own chatbot.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 30-day free trial

See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Basic Plan

$19/month

  • 200 chat triggers per month

  • Shopify Integration

  • Live chat

  • Automation workflows

  • Ios & Android

Premium Plan

$29/month

  • 1000 chat triggers per month

  • Shopify Integration

  • Live chat

  • Automation workflows

  • Ios & Android Apps

Ultimate Plan

$49/month

  • Unlimited chat triggers per month

  • Shopify Integration

  • Live chat

  • Automation workflows

  • Ios & Android Apps

  • Order Tracking and detail workflows

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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