FlowMail

FlowMail

Reviews (30)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
Edited February 4, 2026

The app works well, but the pricing model is confusing.
The plan initially showed 10,000 Flow Actions for $9.99 without clearly stating this was a lifetime limit. Since the price is monthly, this can easily be misunderstood.
More transparent communication would help a lot.

Secret Garden Plant Shop
Romania
4 months using the app
January 9, 2026

This app integrates seamlessly with Shopify Flow and makes sending custom order confirmations, follow-ups, account validations, and other critical customer emails effortless — something Shopify’s native tools simply don’t offer.

Setup was quick and intuitive, and the app just works exactly as promised. What really stands out is the support team — they respond fast, are incredibly helpful, and even implemented feature requests in under a day.

BestPysanky
United States
4 months using the app
November 14, 2025

Setup was quick and straightforward. The app does what it claims without fuss. The support team is the real standout — fast, clear, and actually helpful.

Mibella Hair
Netherlands
About 1 month using the app
February 3, 2026

An amazingly helpful, and extremely easy to use app, once you get the logic. Customer support is excellent. The response time was less than 5 minutes and the issue was resolved in less than 20 minutes.

SANUSq
Hong Kong SAR
16 days using the app
November 24, 2025

FlowMail works really well & is super useful for building out various transactional emails. Customer service is fantastic!

Ficks Music
United States
About 1 month using the app
November 7, 2025

Definitely the best transactional email service on Shopify. The app is flawless, and the customer service team is amazing. always quick and helpful.

I highly recommend this essential app.

Audiosense
Belgium
2 months using the app
October 27, 2025

Works as described and if not, this amazing team is ready to answer you within minutes and solve any problems you may have!

Hi Tapes
Netherlands
6 months using the app
January 12, 2026

The FlowMail app works flawlessly and makes email automation with Shopify a breeze. Also, their team is highly responsive and helpful in case you need any help. Highly recommended and thanks for the support!

Herbaleafs
Austria
14 days using the app
January 22, 2026

this stupid guys just charge me $1 for each flow sent, I got a $37 charge for a flow, when there is a option of $49.99 unlimited, fair? not really

Wearfolk
United States
2 months using the app
Intelli-ua replied February 2, 2026

Thank you for your feedback. We're sorry for the confusion and frustration this caused.

To clarify, the $1 charge is not per flow sent. On your plan, 2500 Flow actions per month are included, and the additional charge applies only after that limit is exceeded, at $1 per 100 additional Flow actions. This pricing is outlined in our plan details.

Even though the actions were successfully processed by our system, we issued a full refund of the $37 as a courtesy.

We also attempted to reach you multiple times via email to explain the situation and assist further, but unfortunately did not receive a response. If you're open to it, we'd be happy to help clarify anything or resolve remaining concerns – and we'd truly appreciate it if you could consider updating or removing this review once the misunderstanding is cleared up.

Thank you for giving our app a try.

June 20, 2025

I needed a simple solution for sending transactional emails to our customers and FlowMail has worked perfectly for our requirements. Great value and easy to use with flows to set up automations.

BathLab.co.uk
United Kingdom
28 days using the app