Klax Follow‑Up Email Marketing
- Pricing
-
Free plan available
- Rating
- 4.8 (73)
- Developer
- Klax Holdings LLC
Featured images gallery
Send automated follow-up emails to customers at exactly the right moment
Follow Up Email sends automated campaigns to your customers based on real order events: abandoned checkouts, post-purchase, review requests, win-back, and more. Set up each campaign once with your preferred delay and targeting filters. The app monitors your orders and sends personalized emails automatically. No subscriber limits on any plan. All 10 campaign types are available from the free tier.
- Filter by country, order value, customer tags, products, and lifetime spend
- 10 campaign types activate automatically based on your Shopify order events
- Recover abandoned checkouts, request reviews, re-engage lapsed customers, and mo
- Responsive support. We'll help you get campaigns set up and running
- Use our email templates, customize them visually, or write your own HTML
Languages
English
Categories
Campaign types
- Email campaigns
- Newsletters
- Pop-ups
- Forms
- Landing pages
- Discounts
- Rewards
- Promotions
- Upsell emails
- Cross-sell emails
- Cart emails
- Checkout emails
- Exit intent
- Abandoned cart
- Browse abandonment
- Welcome emails
- Follow-up emails
- Price drop emails
- Back-in-stock emails
- Win-back emails
- Drip campaigns
- Subscriptions
- Surveys
- Custom campaigns
Managing campaigns
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Send up to 50 emails per month
- All 10 campaign types
- Advanced targeting filters
- No Follow Up Email branding
Pro 1000
$9 / month
Features
- Send up to 1,000 emails per month
- All 10 campaign types
- Advanced targeting filters
- No Follow Up Email branding
Pro 3000
$19 / month
Features
- Send up to 3,000 emails per month
- All 10 campaign types
- Advanced targeting filters
- No Follow Up Email branding
Pro 5000
$29 / month
Features
- Send up to 5,000 emails per month
- All 10 campaign types
- Advanced targeting filters
- No Follow Up Email branding
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (73)
This app breaks down fairly often without warning and just doesn't send emails. Ive been reaching out to support (in china) for weeks now with no response. App has been deleted and we are building our own in house
2024 Update: APP HAS BEEN ABANDONED BY DEVELOPER. DO NOT SIGN UP. Unfortunately 5 years after my initial review this app seems to be faltering. Problems with delivering emails, at times when you try to access the app you just get a 'bad gateway' message, and customer service, which was once very fast and helpful, now is virtually non-existent with no reply for many days or more. I will likely start looking for an alternative at this point.
2019: Got the app to send individual downloads codes to customers after checkout automatically. With some tweaks it's been working like a charm. Great customer service as well to help us get what we needed - very responsive and quick. A lot of other features we have yet to delve into but intend to. Recommended!
I'm super grateful that this app makes it easy for me to deliver digital product info to our customers via branded emails.
The ability to customize each email based on design and the details for who, when, where, tags, products, sales channels, and more is incredibly helpful.
I also appreciate being able to view email history, as well as the opens and clicks.
Michael has been wonderful at responding to my questions and requests, helping me to set it up so that it meets my exact needs.
We are currently only using it to deliver emails when a customer places a purchase, yet there is so much more functionality to explore. I'm excited to expand into using the abandoned checkout emails, review request emails, and marketing opt-in email options too!
I definitely recommend trying this app for your store
Kelsey Corey - My Friend Breath
Support
App support provided by Klax Holdings LLC.
Resources
Developer
Launched
July 7, 2015
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View staff and contributor data:
-
Store owner
Name, email address, phone number, physical address
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