Follow Up Email is an automated email marketing tool, allowing store owners plan email marketing campaigns and significantly increase their store conversion rates based on a variety of email sending events and conditions.
The app comes with predefined email templates, putting you on a fast track of utilizing best eCommerce email marketing practices. All templates can be customized using the built-in editor.
Email opens and clicks rate is at your hands for measuring the effectiveness of your messages. As a result, you always know your best selling topics, most beneficial email formats, as well as appropriate email voices and tones.
You may now use pre-generated discount codes. Follow up email will insert them into emails one by one .
Probably the most popular and valuable application feature. Follow Up Email allows you to effectively recover abandoned carts and get more sales.
The functionality is even more efficient and flexible, since you are able to send emails in chains: e.g. first email in 20 minutes, another one 2 days later, and the third one in 2 weeks. Email chains double abandoned recovery rate in comparison with the single email practice. Moreover, we track and calculate recovery statistics for you.
Follow Up Email also helps remind your customers to leave a review. Store owners are free to choose email retention intervals sufficient to evaluate purchased products and send back a review about them.
NEW: Now review request emails triggered by the application may contain highly customizable review submission forms enabling customers to send reviews to product pages directly from the received emails.
Flexible settings make your emails highly personalized and timely. Use following conditions in any combination:
It is possible to schedule emails starting from instant delivery to hours and days after an event occurs. E.g. asking for a review could be reasonable after 14 days of the order, so that you could make sure the item is shipped, and the customer has enough time to try it out.
Email scheduling increases your chances to achieve the desired result, be it an order review or a Facebook like.
Our email templates can be easily modified and previewed in real time using the build-in editor. Additionally, you may use a multitude of variables like customer first name and last name, abandoned checkout url, address, purchased items, abandoned cart items, order date and number, billing and shipping address, tax data and many more.
When Automatic Related Products app is installed, an additional variable becomes available within Follow Up Email templates. The algorithm behind the variable looks through the items in the last order made by the customer and pastes related product suggestions into the email.
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