Follow Up Email is an automated email marketing tool, which has already delivered more than 2 500 000 emails. Variety of email sending events and conditions allows you to plan email marketing campaigns and significantly increase your store conversions.
The application goes with predefined email templates for a fast start utilizing the best ecommerce email marketing practices. All the templates can be customized using the built-in editor.
Email opens and clicks rate is at your hands for measuring the effectiveness of your messages. As a result you always know your best selling topics, most beneficial email formats, appropriate email voices and tones.
Now you can use already generated discount codes. Follow up email will insert them into emails one by one.
It is the most popular and valuable application feature. Follow Up Email allows you to effectively recover abandoned carts and get more sales.
The functionality is even more efficient and flexible as far as you are able to send emails in chains. e.g. first email in 20 minutes, the second one within 2 days and the third one in 2 weeks. Email chains double abandoned recovery rate in comparison with the single email practice. And, we track and calculate recovery statistics for you.
With our application you can always remind your customers to leave a review. For the purpose you are free to choose email retention intervals sufficient to evaluate purchased products and send back a review about them.
NEW: Now, review request emails triggered by the application may contain highly customizable review submission forms enabling customers to send reviews to product pages directly from the received emails.
Shopping For A Change 4 review posted on Sep 15, 2015
I recently began using Follow Up app to send requests out to customers for reviews. It has definitely encouraged more customer reviews and I am very happy with that and the app itself. It was easy to use.
Flexible settings make your emails highly personalized and timely. You can notify about (alone or in combinations):
It is possible to schedule emails starting from the very minute to hours and days since the event has occurred. E.g. asking for a review is only reasonable after 14 days of the order, so that you could make sure the item is shipped and the customer had enough time to use it.
Email scheduling increases your chances to get a desired action, whether it is an order review or Facebook like.
Our email templates are modified easily in the build-in editor also providing the live preview feature. Additionally, you can use multiple variables like: customer first name and last name, abandoned checkout url, address, purchased items, abandoned cart items, order date and number, billing and shipping address, tax data and much more.
When Automatic Related Products app is installed, an additional variable becomes available within Follow Up Email templates. An algorithm behind the variable looks through the items in the last order made by the customer and pastes related product suggestions into an email.
We also use Follow Up Email by aheadWorks to automatically send our clients an email after making a purchase to ask for a review on our Facebook and Google+ pages.
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