Follow Up Email Automation

Follow Up Email Automation

by M4

Powerful, automatic, event-based email marketing

4.8 of 5 stars(89 reviews)

Recover abandoned carts

Send automatic messages to customers who left with items still in their shopping carts.

Request product reviews

Ask for reviews automatically based on pre-set intervals after their purchase.

Send welcome discounts

Give new customers discount coupons to show your appreciation and give them an additional incentive to come back later.


About Follow Up Email Automation

Storeowners love this app

  • "I've tried multiple other emails apps and this one offers much more functionality and customization at less than half the price."
  • "Awesome app! I wish I had installed it years ago."
  • "Really like how easy it is to use and appreciate all the options to customize!!!"

Take your marketing to the next level

  • With Follow Up Email, storeowners can create complex, automated email marketing campaigns based on specific events and conditions.
  • The app comes with predefined email templates, putting you on a fast track of utilizing best e-commerce email marketing practices. All templates can be customized using the built-in editor.
  • Email opens and clicks rate is at your hands for measuring the effectiveness of your messages. As a result, you always know your best-selling topics, most effective email, and best email message.

Popular Use Cases

  • Send welcome emails with special offers to customers who placed their first order
  • Send extra coupon codes to customers with lifetime sales > $500
  • Send iPhone 6 screen protector offers to customers who bought iPhone 6 cases
  • Send extended warranty offers to customers who purchase lawn mowers
  • Send special warranty conditions to customers from Canada
  • Invite POS customers to the online store with a welcome gift

Discount Codes

You may now use pre-generated discount codes. Follow Up Email will insert them into emails one by one.

Scheduling Options

Schedule emails to be sent instantly or delay them by hours or even days after an event occurs to get customers to take the action you want. For example, ask your customers for a review after 14 days so that you know they've received the product and have had enough time to try it out.

Email Templates and Variables

Our email templates can be easily modified and previewed in real time using the build-in editor. Additionally, you may use a multitude of variables like customer first name and last name, abandoned checkout url, address, purchased items, abandoned cart items, order date and number, billing and shipping address, tax data and many more.

30 Day Money Back Guarantee

Free 14 day trial followed by 30 day money back guarantee. Try it risk-free!

Media gallery

Support

  • Privacy policy not provided
  • +1 312-879-9696
  • support@exto.io

Pricing 14-day free trial

$19/month

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.8 of 5 stars
Based on 89 reviews

  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Everything Bananas

Don't judge a book by it's cover. This app doesn't look as slick as other email apps, but it packs a large punch. I've tried multiple other emails apps and this one offers much more functionality and customization at less than half the price. Only downside is that it took me a while to figure out how to use it and how to customize the emails. I use this to send a series of welcome emails to new customers and to keep loyal customers engaged. Saw return on investment immediately. Still figuring out how to use it to full potential but love what I see so far.

Legends Creek Farm

Awesome app! I wish I had installed it years ago. We worked hard to get our product reviews accepted by Google Merchant Center and now that we have this software we can make sure all our customers have an incentive to leave us honest reviews. We were able to have the software backtrack a few months and it sent out 500 requests for reviews, and now we have it on auto-pilot so it will email customers after 1 week to ask what they liked about their orders. We also replaced our abandoned checkout app with this one. EXCELLENT!

Reliable Chimes 2

Great idea , could not get it to display the dashboard with providing access to my shopify web page to someone from Belarus.