Reviews (111)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, customization options, and robust features like conditional logic and multi-step questionnaires. It's ideal for businesses needing custom forms and is known for enhancing website functionality. The customer support is quick and helpful, and the app is considered affordable, offering more features than other options. It's a time-saving tool that improves customer inquiry management.

November 21, 2022

Amazing support and service! They were happy to help us with custom code for styling all forms to match our theme. Very fast and professional!

Authentic Ego
United States
Over 1 year using the app
October 6, 2019

We installed this form to help us collect additional information for approval of wholesale accounts. We like that we are able to review the entries submitted via the form and approve/deny the entries before they can be created in our Shopify system itself.

Lean Bento
Singapore
Over 1 year using the app
October 16, 2018

Form builder helped me create a form for respondents to our direct mail campaign. It's easy to use and responsive to changes.

cuteandcool
Switzerland
Over 1 year using the app
September 16, 2022

App is super helpful to manage custom forms. Highly customizable! The support from Rishav was great when I had questions.

Nature's Specialties Sandbox
United States
Over 1 year using the app
March 19, 2019

Super easy to use! Thank you so much! Elegant dashboard and many options to choose from. App is perfect for making any forms you need on your site! I used it to make a wholesale popup form.

Stella Cove
United States
Over 1 year using the app
Edited December 12, 2018

Eager and happy to assist us on whatever we needed on our form. Had to get custom html into our form

Coyne Store
South Africa
Over 1 year using the app
Edited January 30, 2020

Very good app and an AWESOME SUPPORT! I had 2 requests that have been fulfilled in a very short time due to a tight schedule. Thank you again!

Ethni Beauty Market
France
About 1 year using the app
April 17, 2019

App really works and helpful. It's amazing and support are very responsive. Good Job Form Builder Team!

Greenair
United States
About 1 year using the app
AAAeCommerce Inc replied April 27, 2019

Thank you so much for the five-star review! We really appreciate it! 😊

February 7, 2023

Super responsive to help me out with the issue I was having. Not the most visually appealing forms but you can customize them if you know how to code. Coding is not necessary. Works exactly as expected. I have a newer template and this works seamlessly.

MomentumBox
United States
About 1 year using the app
April 22, 2019

Great app and Great service. A majority of my business comes from forms and this one is a keeper. I like the conditional logic that shows certain fields based on answers in other fields. I also like the auto emails it will send upon submission of the forms, to the customer and to me. You can send them from your own email and you can customize the emails with form entries for added personalization. The support has been there to help me through a few issues as well!

Wholesale Cabinet Supply
United States
About 1 year using the app
AAAeCommerce Inc replied April 27, 2019

Thanks so much for the five-star review :) We really appreciate it!