Reviews (111)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, customization options, and robust features like conditional logic and multi-step questionnaires. It's ideal for businesses needing custom forms and is known for enhancing website functionality. The customer support is quick and helpful, and the app is considered affordable, offering more features than other options. It's a time-saving tool that improves customer inquiry management.

Edited September 17, 2019

Much improved from what it used to be, great value for money and does everything we need it too! Support is good too. use it on our site www.annalise.co.uk

Annalise Jewellery
United Kingdom
About 1 year using the app
November 8, 2022

L’app funziona benissimo, molto meglio di svariate altre che ho provato, il servizio clienti è rapido e eccezionale, la consiglio!

Biloak
Belgium
11 months using the app
February 20, 2021

This app is so simple to use and set up and the support is phenomenal. I needed assistance on a multi language site and support just logged in and updated the code for me. Excellent app and support Thanks

Reliable POD Germany
Germany
10 months using the app
Edited December 27, 2022

It's a pretty good app. You get a lot of customization features, and the conditional logic is the best way to handle customer inquiries. The support is relatively responsive and they can help with all of your needs. Would definitely download 10/10

NFDVapes
United States
10 months using the app
AAAeCommerce Inc replied November 5, 2022

Hi NFDVapes,

Sorry for the issue you faced, as we are changing our support system to Hubspot. Due to the migration, we lost a few tickets and we are very sorry for that.

Our support contacted you about the issue and we are 100% committed to apps and supporting them

Thanks
Form Builder Support

July 25, 2020

Great service on modifying an app for me! Took a day or two but know I got a custom order form for multiple products for my special catalog shoppers. Thank you for your service

keith@deepseadreams.com

Deep Sea Dreams
United States
9 months using the app
June 3, 2020

I am looking to set up a multi-step form and this one turns out to be the best.

I've spent days searching only to find that no other Apps support the Page Break feature.

Since the fields are way too many (with image demonstration), it would be nice to divide them into different sections and loads at a later stage.

Room for improvement:
1) add the padding setting.

For now, I have to manually create the tag for some spacing, or the submit button would stick to the Pre-Next bar.

2) Loading speed
The shorter code generated requires at least 8 seconds until the whole content shows up. Maybe that's because the form has too many fields as I said before. And it takes time to connect to this APP as well. So I decided to copy the complete HTML code on the dashboard page. Now it loads much faster.

Overall I am very satisfied with this App and would recommend to anyone who needs a multi-step questionnaire. Besides, customer support is very responsive as well, almost the same-day reply.

SkyGenius Online
United States
9 months using the app
AAAeCommerce Inc replied June 10, 2020

Thanks for your feedback. Our team is working on it and will update this shortly. We are also launching few more better options to embed code in next few days.

Edited November 16, 2018

Excellent app and even better customer service! The conditional logic is an awesome feature and pretty easy to use once you get the hang of it. Developer's responses to my questions were prompt and professional and a couple of bugs I had with one form were resolved quickly! Highly recommend!

Customhockeyuniforms Com
United States
9 months using the app
October 25, 2022

This application help you to set redirection email when you have drawer with different subject and you want to create a ticket on CRM ! It was very helpful on Shopify to find this. Support team are very great ! They help us a lot and they are very friendly ;)

La Belle Boucle
France
9 months using the app
January 25, 2019

Fantastic support for this app! It accomplished exactly what I was looking for and with all of the theme variations out there in the world of Shopify they really stand behind supporting their application.

Sonix Wholesale
United States
8 months using the app
March 16, 2022

Awesome app! Helps us to create wholesale-/customer accounts with several tags. Quick help via chat also :)

Re-Athlete
Germany
8 months using the app