Reviews (53)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
Edited July 19, 2019

Working with the Frankie team has been 100% awesome. The Frankie App magically recommends products to our customers that appeal to them. It has increased our online sales and improved our customers online experience. Its like having a friendly sales assistant for your online shop. Get on it!!

Good As Gold
New Zealand
Over 5 years using the app
App Cells LLC replied July 15, 2019

We're so pleased to hear that personalization is working well for your shoppers. Thank you.

March 26, 2020

This is a great app, loads of customizations available, bust most importantly it works. Upsell and top picks have an excellent conversion rate - better than previous recommendation apps I have used. The AI knows...

Empire Skate
New Zealand
Over 5 years using the app
App Cells LLC replied March 30, 2020

Great to hear how well Frankie is working for your store. We really appreciate you taking the time to post a review. Our team are really motivated to help merchants like you. All the best.

June 30, 2019

Have been using this app for a month and it has definitely produced a good volume of sales. The after-sales service is the best I have experienced and this little company are very keen to help you grow.

Tea Pea Home
New Zealand
Over 4 years using the app
App Cells LLC replied July 15, 2019

We're very happy to hear that Frankie is driving sales for your store. Thank you.

May 4, 2020

10 out of 10 for service and support, highly recommend. Good recommendations. They walk you through the set up an answer emails super fast.

Vitamins.co.nz
New Zealand
Over 3 years using the app
App Cells LLC replied May 20, 2020

Thank you for taking the time to post a review. We think you are doing some really good things. Keep up the excellent work!

October 5, 2020

Wow! This is how to do a great job. These guys are great and around there this seems to be the best plugin for product recommendations. You can't do everything by yourself with this plugin but you have Frankie team that does it for you. Kind people, great product.

Yammeya
Netherlands
Over 3 years using the app
August 27, 2019

A fantastic app, with great support.
Our customers appreciate the personalized recommendations and we have noticed an increase in conversion rates since using Frankie.

Company Store
New Zealand
Over 3 years using the app
March 15, 2021

We switched from a different app to Frankie and I couldn't be happier. The support team are phenomenal! They helped customise and set up the integration in no time at all and within a week of integrating with Frankie the sales from the app are pretty astounding! Highly, highly recommend.

Spectrum Collections
United Kingdom
Almost 3 years using the app
September 15, 2020

Works great, especially the recommendations on the cart page. Previously our product recommendations were guesswork but now we know it's taken care of and we can see the extra sales every month. Have used support 3 times and each time they have been extremely responsive both in replying and in actioning any tweaks. Really impressed.

Beauti
New Zealand
Almost 3 years using the app
App Cells LLC replied September 16, 2020

Thank you for the great review. We're super happy to be helping your store succeed. We really believe in our mission to "help shoppers buy".

Edited June 19, 2019

We have used Frankie for about 6 months and found it to be a user friendly product for both us and the customer. Tom and his team have worked closely to determine where we want to head in the online market and we are heading in the right direction.

The Frock Shop
New Zealand
Almost 3 years using the app
App Cells LLC replied June 27, 2019

Thank you Meelee for the positive review. Great to hear that you and your customers are finding Frankie friendly and easy to use. Thanks for taking the time to leave a review.

June 18, 2019

We have been using this app and noticed a considerable influx in web sales immediately. Amazing customer support and a great way to bring extra excitement to the site. We like Frankie - would definitely recommend it to all size businesses - especially if you want to grow your business to the next level. KNUEFERMANN - tk store

KNUEFERMANN
New Zealand
Over 2 years using the app
App Cells LLC replied June 27, 2019

GREAT news on the sales front! We're so pleased to be able to help such lovely customers as you, succeed online. Thanks for posting the feedback.